Business Application Support

• BNP Paribas Portugal is looking for professionals with experience in Application deployment & support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes and you are keen on developing technical knowledge in HR dedicated systems, this job is for you
• The team’s mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. The HR Tools will cover the following HR processes: Learning & Development, Recruitment & Mobility, Performance & Career, among others
• You are part of a “squad” dedicated to an HR Tool, with members located in Brussels and in Lisbon who daily work together in a strong collaboration to reach the same set of goals. We work closely together with Group HR in Paris and the HR departments in more than 70 countries
• Within this department, the team “HR Referential and Global Reporting” is looking for HR Tools officers/specialists to handle referential-related topics
• The repository of Organisation, Persons and Locations (OPAL) and its management tool, the Group phonebook and the employee self-service application.
• The referential of competences (Skilleo) feeding other HR Tools with the standard Group competences
• The standard jobs repository (JAD) available for the Group, to be used to identify the activity of each employee
• The Group reporting tool (Global Reporting), used by 800 users worldwide, within the Group to produce operational reporting on headcount, compensation, turnover, mobility
• The collector of HR Data (Edgahr) fed by more than 200 sites worldwide, and in charge to feed HR and non-HR applications with the received data. And the application (Sacha) which holds the history of compensation data

• Your activities will focus on one of the HR Referential described above
• Global common activities
• Acquire and maintain a deep knowledge of the concerned applications and their interaction with other HR/non-HR applications
• Deploy & follow up of tool evolutions
• Contribute to the Change Requests backlog management, advise Product owner on priority
• Change management, gap analysis, training, follow up & test evolutions on tools
• Run the periodic access review process
• Help/Animate the users/administrators’ communities (Communications, Sounding boards, Sharepoint,…) and keep good trust relationship with them
• Collaborate with other GHR teams, IT teams based in Paris and with entities worldwide
• Specific activities by tool
• The repository of Organisation, Persons and Locations (OPAL)
• Help new entities implementing the management of their organization and persons (according to the governance in place), by giving training and support
• Support and advice local coordinators in the use of its management tool
• Implement changes in the highest level of the structure of the Group, including the identification of potential impacts of these changes on the ecosystem of OPAL
• Execute mass imports, data extractions on request of the local entities
• The collector of HR Data (Edgahr)
• As tool expert, deploy data hub data feeding mechanism in new entities acquired by the Group; this includes a training on the way to use the tool
• Support the tool specialist in the handling of complex tasks/activities/tickets
• Support feeding sites, by providing Training for new users, help in the feeding process (calendar, data to send, timing, understanding of error reports produced …)
• Support other HR Tools teams (My Development, About Me) in understanding and fixing “issues” caused by HR data
• Follow up very carefully the data feeding calendar (opening, closing, distribution generations, corrections) and contact the IT team in Paris in case of issues
• Based on the most frequent errors occurring during the feeding, suggest and participate to data quality projects to increase the reliability of data
• The Reporting tool (Global Reporting)
• Develop standard reports that are to be used by all users
• Support users by providing training for new users, help in creation/maintaining reports, help in the use of the tool
• The Jobs & Activities Directory (JAD)
• Implement changes at the highest level of the JAD structure
• Support and advice local coordinators in the use of JAD
• The Skills catalogue (Skilleo)
• In collaboration with Paris, work on the releases of the Group skills catalogue via the dedicated sharepoint
• Coordinate the translation phase and support language owners, ensure the correct integration into Skilleo tool with IT

• Education / Experience
• Master degree / Bachelor degree
• An experience of at least 2 years in similar position
• Strong written and spoken communication skills in English is a must
• Good knowledge of French is an added value
• Teamplayer
• Excellent communication skills : able to simplify complex concepts towards our users
• Data-oriented : able to quickly understand the data, their relationships, the modelling, and confident to work with complex data
• Project-oriented when required : analytical, organized, critical, didactical
• Stress-resistant and able to identify and work on priorities

#LI-Hybrid

• Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

• Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.