Legal information

BNP Paribas in Portugal

Legal and privacy

At BNP Paribas Portugal we are currently migrating our corporate local website to a new platform more user friendly with a completely.

Legal information

Welcome to the website published by BNP Paribas.

BNP Paribas Portugal

Company name: BNP Paribas

Public limited company with a capital of: 2,499,597,122 Euros

Commercial register [RCS]: Paris n° 662 042 449

Orias N°: 07 022 735

E.C. identifier: FR76662042449

Registered office: 16, boulevard des Italiens – 75009 Paris – France

Legal representative: Fabrice Segui, Country Head

Publication Director: Vera Nobre Leitão, Head of Communications

Site manager: Vera Nobre Leitão, Head of Communications

Design: EMAKINA & Axance

Technical developments: Tequila Rapido and Beapi

Hosted by: Bearstech & CDN: Level3

The publisher undertakes to comply with all laws on the establishment and the activity of a website.

BNP Paribas kindly requests that all users read the following terms and conditions carefully. By accessing, browsing or using the website, users acknowledge that they have read, understood, and consented to the terms and conditions.

BNP Paribas draws the attention of users of its website to the following points:

1 – Access to the website:

The user of this website acknowledges that he/she has the skill and resources necessary to gain access to this website and use it.

Access to the website is free of charge. The costs of accessing and using the telecommunications network are to be borne by the client in accordance with the terms and conditions set by the client’s access providers and telecommunications operators.

The publisher cannot be held liable for matters outside its control or for any damage that may be caused by the user’s technical environment, in particular computers, software programs, network equipment and any other devices used to gain access to or use the service and/or the information.

Users are reminded that it is an offence punishable under criminal law to fraudulently access or remain connected to an IT system, to impair or interfere with the functioning of such a system or to fraudulently enter or alter information in an IT system.

2 – Intellectual property:

BNP Paribas owns or holds the rights to all components that constitute this website, particularly the data, designs, graphics, photographs and soundtracks.

It is prohibited to reproduce, represent, distribute or re-distribute the content of this website by any means whatsoever, whether in whole or in part, without the prior express authorisation of BNP Paribas. Such action would constitute a contravention of the rules governing the French Intellectual Property Code.

The trademarks of the publisher of the website and its partners, and the logos included in the website, are registered trademarks.

As an exception, some content (texts, images, etc.) belong to their respective authors and BNP Paribas uses them with the authorisation of the owners of the rights to that content.

3 – Content of the website:

BNP Paribas endeavours to ensure the accuracy, updating and exhaustiveness of the information disseminated on this website and reserves the right to change the content or presentation of this website at any time and without notice. Furthermore, BNP Paribas declines any liability in the event of any delay, error or omission as regards the content of these web pages, nor in the event of any interruption to the service or if the service ceases to be available.

The information given on the website may be partial and incomplete because of the necessarily simplified nature of the texts, which do not have contractual value. BNP Paribas declines any direct or indirect liability concerning the accuracy, absence of errors, updated nature and availability of the information contained in the website.

BNP Paribas cannot be held liable for any decision made on the basis of information contained in the website or for the use that third parties might make of it.

Anyone who wishes to use one or more of the services and/or one or more of the products presented on the website is invited to contact his or her BNP Paribas branch to ascertain the contractual conditions and tariffs applicable to those products and/or services.

Certain people or certain countries may be allowed only restricted access to the products and services presented on the website.

None of the products and/or services will be supplied by BNP Paribas to a person if the law of his/her country of origin or of any other country that might concern that person prohibits them.

However, it remains the responsibility of any interested party to check beforehand with his or her usual advisers that his or her legal and fiscal status allows him or her to subscribe to the products and/or services presented on the website.

4 – Technical information:

Users are reminded that there is no guarantee messages transmitted on the Internet will remain confidential and that the responsibility lies with the individual to take all appropriate measures to protect his or her own data and/or software programs against contamination by possible viruses circulating on the Internet.

BNP Paribas cannot be held liable for matters outside its control and for any damage that may be caused by the user’s technical environment, in particular computers, software programs, network equipment and any other devices used to gain access to the website or to use it and/or the information it contains.

5 – Hypertext links:

Hypertext links to other sites from cannot in any circumstances incur the liability of BNP Paribas.

BNP Paribas declines any liability concerning the content and possible losses incurred when visiting websites to which the website leads via hypertext links. The user visits other sites on his or her own responsibility and at his or her own risk.

6 – Cookies:

Users are informed that when they visit the website a cookie may install itself automatically and retained temporarily in the user’s memory or hard disk. A cookie is a component which does not enable the user to be identified but which is used to record information about the user’s navigation on the website.

Users of the website acknowledge that they have been informed of this practice and authorise BNP Paribas to use it. Users may de-activate this cookie by using the settings contained in their navigation software program.

7 – PDF files:

To read a PDF file, users will need to download the latest version of the Acrobat Reader software program. N.B.: this software can only be downloaded from a website other than that of BNP Paribas. This website will ask you to complete a named questionnaire. If you do not want to give your name and address, proceed directly to stage Nº 2 to download the software program free of charge.

8 – Personal information:

The Data Protection Notice provides you with detailed information relating to the protection of your personal data.

If you have any questions relating to our use of your personal data under this Data Protection Notice, as well as to exercise your rights, please contact BNP Paribas Portugal Branch at the following email address:

9 – Law applicable:

The content of the website is subject to the law applicable to/in Portugal.

All users acknowledge the competence of the courts of Portugal for everything regarding the content and use of the website or disputes arising therefrom.


Whether as a customer or potential customer of BNP Paribas Portugal you encountered a problem or an error you can easily address us a complaint, free of charge, so that we can provide you with an adequate response.

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Portugal Corporate banking clients can address their complaints

– To their usual operational contacts and relationship manager, or by filling in this form.

Acknowledgement letter will be sent within 10 working days of receipt and a reply within 2 months.

– Through Electronic complaints book or through the physical complaints book available at: RUA GALILEU GALILEI, N.º 2, G Mezzanine, TORRE OCIDENTE 1500-392 Lisboa

– To Bank of Portugal, via letter or through a specific form available here.

– To Comissao do Mercado de Valores Mobiliarios, for complaints relating to financial instruments under the supervision of the CMVM.

A specific form is available here.