Training Officer ( French speaker)

July 4, 2024

Training Officer ( French speaker)


  • Permanent
  • PT-Lisbon
Apply for this job

Join our Group Learning & Development team (L&D) within the HUB Group HR in Lisbon, a cross-functional department responsible for defining, managing, and leading the Learning & Development strategy for the BNP Paribas Group.

Thanks to its strategic positioning and expertise, this team develops cross-functional offers and academies to support the Group’s major transformation projects and key skills identified by the Strategic Workforce Planning exercises. The scope of intervention covers both global and French levels, with a role of coordinating and leading the Learning & Development communities.


As a Training Officer (French speaker) dedicated to Group L&D; you will be responsible for managing operationally the Annual Training Plan.

You will be the first point of contact for employees’ and L&D Team queries and take care of the administrative management of the learning.

Additionally, you will help on designing e-learning path/modules and developing marketing animation kits to enhance learning initiatives across BNP Paribas

Main responsibilities

  • You will work with the Learning Management Solution (MyDev) to upload, Test & Assign trainings accordingly with annual road map to implement the Annual Training plan.
  • You will produce on demand training reporting.
  • You will realize trainings administrative actions through MyDev (events creation, logistics, attendance rate, list of participants, material, quizzes, statistics…)
  • You will provide functional assistance to employees and L&D Teams regarding various topics.
  • You will assist other departments and training referents worldwide regarding questions on Training offers when needed.
  • You will organize sessions with the different providers (internal or external) and create learning objects in MyDev.
  • You will ensure data quality for incoming courses through MyDev.
  • You will set up and follow up training, from the specifications up to the go live.
  • You will help with designing and developing training programs (outsourced and/or in-house) selecting appropriate learning methods per case (e.g., virtual / classroom, e-learnings courses, workshops, etc.).
  • You will take part in the continuous process improvement, maintaining a keen understanding of training trends, developments, and best practices.
  • You will actively participate in team Agile rituals, including sprint reviews, retrospectives, and planning. 


You are passionate about driving impactful Learning and Development initiatives, adept at managing logistical and administrative aspects with precision. Your customer focus will make you a key point of contact for employees and L&D team’s mate.

You have some experience in designing e-Learning modules and marketing material and are able to manage projects. You have strong teamwork abilities in a agile working style . You speak English fluently and French at B1/B2 level to collaborate with international and globalized teams. 


Why joining BNP Paribas?

Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines

Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services.

Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional client.

Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Offers you may be interested in