Wealth Management Cash Investigations Team Leader

July 3, 2024

Wealth Management Cash Investigations Team Leader


  • Permanent
  • PT-Lisbon
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About the job

  • We are looking for a Team Leader to lead the Cash Investigations Team within the Operations Department working in BNP Paribas (Lisbon) SA
  • Cash Investigations will be performed for two banks of the Group, namely BNP Paribas (Suisse) SA and BNP Paribas (Germany Branch). The role of the person is to manage, monitor and control that all cash transactions requiring further action (Request for information, compliance issue) are handled satisfactory, that all pending cash items are duly analysed and solved, without any delay

Your Main Activities Are

  • The person will have the responsibility for the activity and manage her/his team. Leadership, expertise, rigour as well as cooperation and respect are important traits within the team. The person will need good communication skills, as the team will work directly with people from other Operational Services and Departments, with the WM Business and Compliance/AML teams to resolve breaks
  • Manage the Cash Investigations Team
    • Organise and distribute workload
    • Ensure risks are managed and escalate to issues to the hierarchy
    • Manage team members and ensure team continuity (staffing, evaluations, hiring, stability, commitment, among others)
    • Perform monthly controls and communicate with local hierarchy and Swiss/German management
  • Manage the cash investigations activity, and guarantee that all the tasks allocated are duly performed and executed
    • proceed with the analysis of requests and consequent cash transactions, processing of RFI (Request for information)
    • open the consecutive files in dedicated applications, with tight follow-up until completion
    • monitor the pending cash amounts allocated to cash transfer team and give assistance for resolution
    • monitor the cash transactions requiring compliance analysis until completion
    • proceed with daily controls and required validations
    • manage the operational flows, dashboards, computer systems, email boxes

Profile and Skills to Success

  • Financial academic background 
  • At least 4 years of Experience in Cash Investigations
  • At least 2 years of Management responsibility
  • Knowledge in Banking and Cash Activity
  • Knowledge in Banking & Financial Services
  • Experience with MT Swift messages related to cash activity
  • Compliance knowledge linked to cash activity
  • Proficiency in Banking Applications
  • Proficiency in Swift tools
  • Fluent in English
  • Ability to develop and adapt a process
  • Analytical ability
  • Ability to understand, explain and support change
  • Client Focused and Solution oriented
  • Responsiveness
  • Ability to collaborate/Teamwork
  • Resilience
  • Ability to share/pass on knowledge
  • Ability to work in autonomy and strictly respect internal procedures and deadlines


Why joining BNP Paribas?
  • Leading banking institution
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.
  • Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
  • International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
    • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
    • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
    • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
  • Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
  • Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
  • Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.