Expense Claims Business Analyst

June 18, 2024

Expense Claims Business Analyst


  • Permanent
  • PT-Lisboa
Apply for this job

About the job

  • Reporting to the Procurement & Performance Expense Claims Team Leader, the Expense Claims Business Analyst position is part of the Purchasing Solutions & Digital department staffing, integrated in the Expense Claims Business Analyst, and will be in charge of implementing, making evolutions and maintaining a common expense claims administration tool (Sap Concur Expense and Request) for BNPP entities based on a standard Core Model

Your Main Activities Are

  • As a business analyst, your main activities are to
    • Supporting the implementation and maintaining a common Expense claims administration tool (Sap Concur Expense and Request) for BNPP entities based on a standard Core Model
    • Simplify and harmonize operational processes
    • Increase visibility of the Expense claims generated by BNP Paribas entities
    • Accompany internal clients on the right use of the process and tool, including documentation and training sessions for end users
    • Follow-up the operation relationship with the vendor Sap Concur, ensuring the activities and billing is compliance with the defined contract
    • Identify potential tool & reporting enhancements in line with the Core Model
    • Translate customer needs into functional specifications in line with the Core Model
    • Validate technical specifications proposed and delivered by the IT team
    • Define test procedures; execute test scenarios and follow-up on test results
    • Write user guides and prepare training material for end users and internal support
    • Provide functional second level support on complex issues and incidents 
    • Participate in the development of the new organizational structure and functions, and implement them
    • Assist in the definition of project scope and objectives, involving all relevant stakeholders (MOA, MOE, Customer, among others) and ensuring technical feasibility of the project
  • As Implementation Manager, your main activities are to
    • Support the functional implementation specification and configuration of a common expense claims administration tool (SAP Concur) for BNPP entities based on a standard Core Model
    • Conduct and ensure that projects are delivered on-time, within scope and budget
    • Translate customer needs into functional specifications in line with the Core Mode
    • Plan, execute and close projects
    • Define test procedures; execute test scenarios and follow-up on test result
    • Gather business requirements and perform business analysis if needed
    • Assess risk and provide risk response plan

Profile and Skills to Success

  • Bachelor degree or equivalent in Finance or IT
  • At least 3 years of Experience in Business Analyst
  • Knowledge of Finance and Accounting
  • Experience in Business Analyst and/or Implementation of systems
  • Quick adaptation to new IT tools
  • Capability to understand the E2E process of Source to Pay
  • Proficiency in MS Office tools
  • Fluent in English
  • Quick self-starter, dynamic and pro-active attitude with ability to work in a fast changing environment
  • Ability to integrate a large and diverse multicultural environment
  • Ability to work under tight deadlines and with international locations
  • Strong team spirit and Team work oriented
  • Strong negotiating, unblocking situations and result oriented skills
  • Excellent analytical and problem solving skills
  • Organized, rigorous and accurate person
  • Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms and to report to management
  • Dynamic and proactive attitude
  • Analytical and problem solving oriented
  • Oriented to results


Why joining BNP Paribas?
  • Leading banking institution
BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.
  • Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
  • International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
    • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
    • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
    • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
  • Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
  • Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
  • Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.