Reconciliation Process Analyst

About the job

• The mission of a Reconciliation Process Analyst is to support SSC Reconciliation on Transversal needs that aim to improve the business, Reconciliation Teams efficiency and productivity and meet user/client expectations while involving all relevant stakeholders. This translates on define, document and assess business needs and processes in collaboration with stakeholders to identify areas for improvement of new and ongoing BAU
• The role focuses on managing Transversal Reconciliation projects and streamlining operations, ensuring efficiency and aligning with organizational objectives by collecting and analysing requirements from various sources, including markets changes and user requests and implementing solutions for process automation

Your Main Activities Are

• Understand and analyse the needs coming from the Business or deriving from market changes, proposing sustainable solutions, in line with the entity’s strategic plan, and converting them into detailed requirements and define scope and objectives
• Involve all relevant stakeholders in the process of definition and validation of any new requirement, assessing all potential impacts as well as Ensure the implementation of the new features and changes in Production environment
• Follow the go live process, compare the impacts towards expectations and propose adjustments when needed
• Assist with Onboarding of New Business through SLA’s, BMC’s support and tool’s migration validation and follow up
• Develop, maintain and analyse Transversal KPI’s (and Reporting)
• Document relevant process, guides, presentations for cross knowledge support through all teams and onboarding of newcomers and ensure support documents are created and distributed/posted in timely manner
• Review solution designs with the IT project teams to ensure they meet requirements, are scalable and high quality; Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics
• Learn, use and support data analytics tools to enhance data analysis and reporting capabilities; as well as perform data gather, root cause analysis and performance trending in order to develop appropriate process changes
• Project level risk evaluation, management and mitigations
• Adhere to practices that improve operational efficiency via expanded communications with key process constituencies including IT and OPS Teams

Profile and Skills to Success

• Bachelor’s degree in Business Management, Economics, Finance and Accounting
• Advanced level of English, both written and oral
• Proficiency in MS Office Pack (Excel)
• Attention to detail / rigor
• Ability to develop and adapt a process
• Ability to manage/facilitate a meeting, seminar, committee and training
• Analytical ability
• Critical thinking

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.