Internal Financial Auditor – Fluent in English – All Genders – Porto – Permanent Contract – Hybrid

Join us at BNP Paribas Cardif, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

 

Become our new Internal Financial Auditor based in Porto

Be part of our dynamic International Management Oversight (IMO) team! Within the international markets finance perimeter, you will elaborate and optimize the financial risks management through the deployment / update of the second line of defense internal control framework, in accordance with the existing regulations and BNP Paribas Group Finance / Risk internal control guidelines.

YOUR FUTURE MISSION IN THE IMO TEAM

Your key responsibilities will be:

• Contribute to the efficiency of the finance activities and controls of the international entities’ finance departments, by performing check & challenge review missions, issuing recommendations and proposing action plans;
• Coordinate and oversee the management of the Finance second line of defense teams on the international markets’ perimeter;
• Ensure the review (following a risk-based approach) of the finance processes in order to identify, follow-up, and assess financial risks;
• Contribute to the drafting, promotion and effective application of internal control standards and governance memos within the international entities’ Finance local departments.

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

• Degree in Audit, Accounting or any other relevant field
• Minimum of 2-3 years of experience in internal control or audit, ideally in the insurance or financial services sectors
• Strong understanding of audit techniques and a risk-based approach
• Knowledge of IFRS norms, management accounting and/or Solvency 2 would be preferable
• Fluent in English. Fluency in French would be a big plus

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

• Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
• Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
• Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
• Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
• Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
• Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

About the Job 

Your Main Activities Are

• Understanding business needs 
• Proposing technical and design solutions for reporting
• Developing reports that are tailored to needs and performance-optimized
• Contributing to the implementation of development best practices for the reporting team
• Ensuring that developments do not negatively impact existing functionalities, particularly in terms of functional non-regression and performance
• Writing documentation and technical specifications
• Participating in cross-functional projects related to data analysis
• Ensuring that the data displayed is accurate

Profile and Skills to Success

• Bachelor or Master degree Engineering or similar
• Up to 3 years of relevant professional experience
• Fluency in English both oral and written (mandatory)

• Strong technical background in BI and SQL
• Problem-solving mindset and initiative will be key assets for success in this role
• Detail oriented with interest in data

About the Team

• The Real Assets team includes a Coverage Relationship & Origination team, a Transaction & Execution team and a Credit Portfolio Management Team (CPM) spread across several countries serving the sector client in EMEA. These teams are split across Shipping & Offshore, Aviation, Rail, Real Estate, Export, Leasing & Alternative Structuring. This transversality aims to provide a common training path, opportunities to explore other sectors, more efficiency and greater mobility.
• We are recruiting a Data Analyst & Dev Power BI to be part of the CPM Real Assets team focusing on Transportation, Export, ERI and Real Estate sectors. You will work in very close collaboration with the CIB – ITO – Transversal Reporting & Dashboarding Teams to develop reports ensure that the report built meet the user expectations in terms of visuals, functionality, and – most importantly – data quality

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Initiate the Life Cycle process for opening, modification and closure, while ensuring the identification of services required by the client and that will impact the accounts and the related tools. Verify the KYC requirements concerning the opening’s account and any blocking point could be coordinated with the SPOC in charge of KYC process. Prepares and updates as necessary a checklist to collect a detailed documentation with the client
• Manage the Life Cycle process for opening, modification and closure, by collecting the AOF (Account Opening Form) and ensuring it has been properly completed; completing the ASF (Account Setup form) and any specific forms potentially required by specific teams; launching the Account Management Process in the dedicated tool; follow-up the workflow to identify any risk of blocking point that could influence the respect of the SLA contract as signed with the client; coordinate the actions between the different teams to issue the workflow until its ended point; and collecting the confirmation of that the setups are correctly done, especially for sensitive settings
• Send to End to End Coordinator or client the confirmation of opening/modification of setup done and using all the process, either on boarding or BAU, take care to influence the progression in a positive way and reduce the negative impacts for all stakeholders, helping them to understand the aim and how to provide the best service. Additionally, compile the knowledge of the tools/products/the teams

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance, Accounting or Law
• Up to 2 years of experience in Client Management or Banking and Financial Operations
• Fluency in English
• German is a plus
• Ability to collaborate with others and to develop and leverage networks
• Good communication skills (both oral and written)
• Client focused
• Attention to detail and analytical ability
• Resilience
• Skills in Office pack (namely Excel)

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered

* In case you are selected for this role, further documentation will be requested to support your hiring process

About the job

Your Main Activities Are

• Provide first-line support on SAP, Ivalua, Readsoft, Concur, BI and internal tools to businesses and entities using the tools in the Group
• Perform high-level functional analysis of incidents and propose solutions in collaboration with the business analysts of second level of support
• Execute daily controls on sourcing and cost accounting tools to ensure systems are available and running smoothly
• Participate in PC (Permanent Controls) and ensure the needed documentation
• Ensure significant incident communication to management and internal Stakeholders
• Ensure RTS/Ticketing compliance among stakeholders
• Ensure communication process to users of the solutions
• Administer some of master data of the platforms that support the S2P process (e.g. WBS/Organizational data)
• Apply Quality & integrity criteria to his/her perimeter/scope of responsibility. E.g. monitor data sources; perform analysis of rejected data, among others
• Handle access rights tickets and security-related tasks (recertification), considering the defined SLA’s and procedures, acts upon request from business, controls and makes appropriate updates

Profile and Skills to Success

• Bachelor’s Degree in Economics, Finance, Accounting, Information Technology or Computer Science
• Up to 2 years of Experience in Accounting and Finance, Data Analytics and in Information Technology
• Knowledge in Finance/Tax
• Knowledge in Operations and Processes – Transaction processing and data capture
• Proficiency in Business Intelligence SAP Business Objects
• Proficiency in Financial Software ERP
• Proficiency in Ms Office Pack Microsoft Excel
• Fluency in English 
• Communication skills 
• Attention to detail/rigor
• Ability to collaborate/Teamwork
• Ability to understand, explain and support change

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• The Digital Advisory team is designed to be the ‘functions touch point’ within the Global Banking Digital Office business line, addressing the BNP Paribas functions’ concerns in offering clients our electronic products and services, including BNP Paribas’ electronic banking platform ‘CENTRIC’. s, but also driving the Global Banking AI and digital initiatives
• Digital Advisory Trainee will report and work with the Head of Digital Advisory 
   
   

Your Main Activities Are

• Support internal teams in topics related to the implementation of Digital and Artificial Intelligence tools
• Working across various stakeholders, managing and updating various databases and records to ensure accuracy and compliance
• Conducting regular reviews and audits to maintain system integrity and security
• Assisting in the preparation and dissemination of internal communications, such as newsletters and training materials.
• Collaborating with Business Intelligence teams to analyse data and summarize findings for reporting purposes
• Gathering and incorporating feedback to update risk management documents and registers
• Addressing and fulfilling stakeholder requests related to terms and conditions, approvals, and other relevant matters

Profile and Skills to Success

• Bachelor’s degree in Law, Economics, Finance or Business Management
• Demonstrated motivation to work at the intersection of fintech, innovation, and regulatory frameworks
• Excellent communication skills and fluency in English. Ability to draft clearly and explain technical or regulatory topics in plain English
• Comfortably using digital tools, platforms, and systems, especially Microsoft Office, internal workflow tools, SharePoint
• Analytical mindset and ability to understand and interpret policies, regulations, and processes
• Willingness to learn quickly, collaborate with others and take ownership of assigned tasks

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• The Business Manager intern supports the RISK MFI Portugal Country Head and the various managers of RISK MFI Portugal in coordinating among others the team trainings, the team’s communication, the presentations about the team, the team events and in facilitating the day-to-day of the team
• RISK MFI provides the Senior Management of the Group, of the RISK Function and of Corporate & Institutional Banking (“CIB”) with full transparency and dynamic analysis and monitoring of market, counterparty, liquidity risks originated and managed by CIB GM and of credit risks on Financial Institutions to assist them in their risk decision making and monitoring

Your Main Activities Are

• Coordinating the communication related to the RISK MFI Fundamentals training programme and other trainings
• Preparing supporting documentation related to the team activities
• Reporting about the performance metrics of RISK MFI Portugal on a quarterly basis
• Maintaining the accuracy of the data used in those metrics intra-quarter
• Coordinating the preparation of large team events involving RISK MFI Management
• On-boarding operational procedures of the team into the appropriate library
• Supporting the on-boarding of new team joiners and maintaining the internal website used by the team
• Reporting about the actual budgets of the team and supporting the preparation of forecasting budgets
• Performing specific ad-hoc research related to managerial priorities

Profile and Skills to Success

• Bachelor’s Degree in Business Administration / Business Analytics / Finance or related
• Advanced level of English, both written and oral
• Knowledge in MS Office Pack (Excel, PowerPoint)
• Active in suggesting ideas and improvements and demonstrating curiosity
• Ability to ensure the precision, accuracy and thoroughness of the information manipulated or delivered
• Effectively express oral and written messages in a clear, structured, accurate and concise manner, based on facts
• Motivation to collaborate and share ideas and knowledge with team members
• Valuing and integrating client’s feedback to improve products, services, and processes
• Ability to articulate a point of view and to persuade others in familiar settings.
• Ability to anticipate and takes initiative to answer a particular situation, to learn from experiences and to deploy curiosity about topics outside their immediate scope

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• The RPH Business Management Trainee supports in the management of RISK Portugal Hub teams, in all topics requiring transversal coordination or consolidation of information such as, for example, Finance, HR, Facilities, or Community Management
• The trainee provides support to management processes, such as: planning and/or monitoring the execution of any type of activity, such as a project or a process, being accountable for a wide variety of tasks requiring transversal coordination or consolidation and impacting the business
• Topics may include analysis and elaboration of various reports and presentations used by Top Management in decision-making process and focusing on continuous improvement

Your Main Activities Are

• Support the RPH Chief of Staff & COO in the daily activities or projects
• Perform research and actively support ongoing transversal projects and initiatives
• Support to the deliverables and processes on Finance, HR, Facilities, Operational Permanent Control, Business Continuity, internal Governance, and other related to the management of BNP Paribas Risk Portugal Hub
• Develop and own data files, for example in Excel, Power BI, with the purpose of organizing, consolidating and reporting information in a structured and automatized way, to support business monitoring and decision-taken
• Support in preparing workshops or internal meetings, organizing the logistics, preparing the presentations and ensuring the minutes
• Support in managing the internal communities, with the organization of events, management of internal sharepoints, sharing of information via mailing list
• Support to maintain the knowledge management and audit trail processes
• Support in the yearly budget process and in following-up the invoicing process
• Support in the management of the portfolio of projects or Continuous improvement initiatives

Profile and Skills to Success

• Bachelor’s Degree in Business Management or related
• Advanced level of English, both written and oral
• Knowledge in
  • MS Office Pack (Excel, PowerPoint, Teams)
  • Python & Power BI, or equivalent
• Attention to detail / rigor
• Ability to deliver / results driven
• Ability to collaborate / teamwork
• Analytical ability
• Client focused
• Organisational skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Perform controls in financial systems to ensure alignment, accuracy and coherence of data
• Analysis of misalignment, impacts and root causes. Communicate to the relevant stakeholders according to the issue typology
• Support and monitor the resolution of incoherencies with relevant stakeholders
• Provide visibility on performance and activities by creating and presenting KPI and dashboards
• Assume a key role in Finance, contributing to the control and explanation of accounting information

Profile and Skills to Success

• Bachelor’s degree completed 
• Knowledge of MS Office Pack (Microsoft Excel and Microsoft PowerPoint)
• Fluency in English, verbal and written
• Analytical ability
• Client focused
• Problem solving skills
• Good communication skills
• Ability to understand, explain and support change

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Act as responsible but not restricted of L1 (addressing all the inbound requests received through different channels) and L2 (managing incidents that are out of scope of, as well as coordinate with L3, if required, or other different dependencies for a proper and timing resolution of the raised issues)
• Support onboarding process in Neolink, verifying that all the requirements are in place for client setup
• Assist client on administration definitions as: profiles, roles, rights, accesses, etc. aligned with the information and details provided by different implementation teams, Client Services Managers, Relationship Managers regarding accounts’ structure and contracted products and services
• Basic Neolink Client training: training (pre and post-sale) on site or via ‘web demo’ for internal and external users/Clients in NeoLink; participate in Cross Training and ensure the Knowledge transfer between the team and processes is happening on periodic basis; and training and information about new features and releases
• Requests management: assist clients on their queries, issues or problems in the system and being their first support level on the region; management of administration request according to local and global procedures in order to mitigate risks and comply with internal policies and controls; escalate and liaise with Manager, L2 or other dependencies for unresolved open issues / high risk items. In case of new enhancements, escalate requirements to Paris Neolink Support Team so all the requests are centralized and requested to the central team with feedback from the business
• Incident & Support Management: act as first level of investigation (issues linked to NeoLink features); management of incidents raised by the clients (i.e. unavailability, slowness, reports delay, etc.) and coordinate with internal teams for crisis management situations according to internal procedures; management of communication to client services, clients and location linked to on-going incidents; declare identified incident to Neolink L2 support and/or IT support (L3). Resolution follow-up of incident and functional impact analysis
• Proactively collaborate in the identification of improvement opportunities and development of projects that allow the enhancements of the process for the benefit of our stakeholders and clients

Profile and Skills to Success

• Bachelor’s Degree in Business Management
• Up to 2 years of experience in Client Management
• Fluency in English, German is a plus
• Great knowledge on products and custody services
• Client-oriented profile, with excellent attention to detail and sense of ownership, responsibility and accountability
• Good communication skills, both oral and written and ability to collaborate
• Critical thinking, good sense of adaptability and problem solving skills

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Queres fazer parte da mudança?

• Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer isso sem ti!
• Ao integrares o BNP Paribas Personal Finance, participa na nossa grande transformação para construirmos um mundo mais sustentável: estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros.
• Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

Na prática, o teu dia-a-dia

Como Técnico de Governance IT terás como principais responsabilidades:

• Assegurar a implementação dos procedimentos e regras do Grupo de acordo com a Framework de IT Governance necessários à gestão e orientação de forma otimizada dos Sistemas de informação;
• Garantir a coerência dos processos locais com o IT Governance do Grupo e identificar as responsabilidades pela aplicação das regras;
• Identificar os riscos associados à não conformidade dos procedimentos e regras definidas pelo Grupo, definindo, quando necessário, planos de ação para mitigação dos riscos;
• Fornecer regularmente relatórios de progresso, prova de implementação e indicadores-chave de desempenho (KPI);
• Participar no processo de controlo interno do IT;
• Contribuir e promover ações que assegurem o alinhamento das diversas áreas IT com a estratégia definida pelo Grupo.

A Missão é importante, mas a Equipa e o local de trabalho também!

• Irás integrar o IT Governance Office, dentro da Direção de Sistemas de Informação.
• Estamos preparados para te acolher com um plano de integração inicial, com formação on the job, treino e networking.

És tu quem procuramos?

Procuramos alguém com:

• Licenciatura preferencial em Gestão, Informática de Gestão ou áreas similares;
• Experiência profissional em tarefas de controlo, reporting, análise de riscos (preferencial);
• Conhecimentos de Excel;
• Noções técnicas de IT;
• Conhecimentos de Inglês;

Valorizamos ainda:

• Capacidade de análise, precisão e rigor;
• Capacidades de comunicação (oral/escrita);
• Capacidade de trabalho em equipa;
• Responsabilidade e autonomia;
• Capacidade de trabalhar sob pressão;
• Resiliência.

Tendo tudo isto, muita vontade, energia e boa disposição, então, és quem procuramos …

Por favor, envia o teu CV em formato PDF, colocando como designação “CV_Nome_Apelido”.

Aguardamos pela tua candidatura!

Os nossos compromissos

• O BNP Paribas Personal Finance caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão. 
• Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização.
• Se quiseres saber mais sobre a nossa Organização, Valores e Projetos, por favor consulta esta página.

O que nos orgulha enquanto empregadores de referência

• Certificação Top Employer Portugal e Top Employer Europa, pelo oitavo ano consecutivo.
• 93% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que apoia todo o tipo de diferenças (idade, origens, orientação sexual, …)”.
• 94% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados. 
• 72% dos nossos clientes são promotores da nossa marca.