About the job
 * The KYC Team Leader primary focus is to manage a KYC Data Officers team in organising the team activity, ensuring quality and that all operational activities are in accordance with KYC (Know Your Client) and internal procedures. The Team Leader is also accountable for contributing actively to the implementation and success of initiatives that promote organisation, efficiency and team spirit. 

 Your Main Activities Are
 * Manage team’s organisation and performance, work prioritization and planning as well as support team members
 * Manage the relationship with key onshore stakeholders and that issues are escalated to the appropriate level of Management.
 * Oversee team’s daily production overview, prepare and follow up team members training plans
 * Ensure that KPIs are in place and and that quality targets are reached
 * Responsible for regular reporting on the activity 
 * Participate in reviewing of KYC procedures and contribute to activity optimization and projects

 Profile and Skills to Success
 * Academic background in Law, Business Management or similar areas
 * Professional experience in Compliance, Banking and Financial Operations or similar role 
 * Fluency in English
 * Ability to work effectively in a transversal environment and collaboration across different teams, departments and clients
 * Ability to deliver results with precision and rigorousness
 * Capacity to develop others and improve skills
 * Ability to collaborate with others

 #LI-Hybrid 

Why joining BNP Paribas? 

Leading banking institution 

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe. 

Our presence in Portugal 

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates. 

International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 
 * Retail Banking, a division that brings together all of the Group’s retail activities and specialized business lines; 
 * Investment & Protection Services that include specialized businesses offering a wide range of savings, investment and protection services; 
 * Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients. 

Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Commitment towards work/life balance 

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. 

Remote Working Conditions 

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit [1] [1] [1] https://bnpp.lk/why-BNP-Paribas-Portugal

 * Please note that only applications submitted in English will be considered. 

 * In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Monitor, administrate and locally supervise the teams located on the Finance Hub
  1. Organise and monitor on a day-to-day basis the activities
  2. Create a strong BNP Paribas and Finance mindset and ensure adhesion to the values of the Bank
  3. Be responsible for all people management topics
  4. Coordinate constant process improvement, implementation of controls and update of procedure, to secure data quality, compliance with Group norms
• Ensure a strong level of services and continuous improvement mindset
  1. Participate into the definition of the strategy for Finance and supervise the proper implementation of the Target Operating Model
  2. Maintain a strong level of services according to Service Level Agreements
  3. Build a closer relationship with Finance Head Office and ensure a permanent dialogue with all the stakeholders onshore
  4. Support and participate actively in the implementation of projects impacting the activities in the platform
  5. Optimise resources organisation and people development, driving transformation and continuous improvements in processes and cost
  6. Define the most efficient team organization, securing back-ups and right seniority level to mitigate operational risk
  7. Encourage and identify any opportunities to improve and optimize Finance processes via automation, digitalization or change in the organization
  8. Contribute to the BNP Paribas operational permanent control framework
• Close follow-up and monitoring of financials
  1. Prepare and organize the monthly FTE Governance Committee to secure right follow-up and validation process at central level
  2. Organize and coordinate the calculation of Budget
  3. Monitor actuals and budget
  4. Prepare Financial Dashboards and ad-hoc analysis for Top Management
  5. Close relationship with local finance
• Maintains proactive dialogue with Local Management and respective stakeholders
  1. Participates in Local Management Committees
  2. Full compliance with any local business regulations and operational frameworks

Profile and Skills to Success

• Master’s Degree in Economics, Finance and Accounting
• At least 10 years of Experience in Accounting and Finance and in Financial Analysis and Advisory
• Knowledge in Finance Applications & Finance Systems Architecture
• Knowledge in Finance and Budget – Finance/Tax Knowledge and Financial and Performance Analysis
• Proficiency in Ms Office Pack Microsoft Excel
• Fluency in English 
• Ability to inspire others & generate people’s commitment
• Analytical Ability
• Ability to deliver/Results driven
• Critical thinking

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• The KYC Data Officer’s primary focus is to gather client data and documentation to construct a KYC (Know Your Client) file to support the due diligence assessment of prospective and existing clients

Your Main Activities Are

• Responsible for the preparation of onboarding and recertification of KYC process, such as understand the purpose of each request and explain the process to the client
• Ensure the onboarding and recertification requests in the systems and create ownership structure and list related persons 
• Conduct initial checks against internal data and databases to determine KYC information held within the bank and required documents to be shared with clients and stakeholders
• Manage information and documents, particularly obtain data required according to the segment policy, collect remaining documents from the clients, perform analysis with existing documents and update systems with corresponding data analysis 
• Ensure the validation of all the data according to internal procedures and guidelines, while ensuring due diligence regarding local requirements for multi-site clients are properly performed

Profile and Skills to Success

• Academic background in Law, Economics, Finance and Accounting or similar areas
• Up to 2 years of experience in Legal, Compliance, Banking and Financial Operations or similar role 
• Fluency in English
• Ability to work effectively in a transversal environment and collaboration across different teams, departments and clients
• Analytical capacity, attention to detail and rigorousness
• Ability to adapt to a fast paced environment, fast leaning and resilience skills

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Code and test software components and parts assigned to them for the technical domains under their responsibility in compliance with development and security norms and standards
• Help in the design, model and implementation of the product’s solution, as necessary, with the objective of optimize the quality of the code and its future maintainability
• Participate in the delivery of the product components in the different environments, in close collaboration with other teams whenever necessary

Profile and Skills to Success

• Bachelor Degree in Information Technology / Computer Science or related
• Up to 5 years of relevant experience in Java versions 17 upwards
• Relevant experience with Spring Boot and API Microservices
• Advanced level of English, both written and oral
• Attention to detail / rigor
• Ability to collaborate / teamwork
• Analytical ability

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Join us at BNP Paribas Cardif, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?

 

Become our new HR Business Partner based in Porto

Be part of our dynamic Human Resources Team, where you will focus on supporting all HR areas in a context of strong development in our 2 centers located in Lisbon and Porto. You will have to follow the Human Resources policies, processes, and services within the framework of the company’s objectives.

YOUR FUTURE MISSION IN THE HR TEAM

Your key responsibilities will be:

• Take responsibility for employees’ career development and coach the business/function to optimize their Human Resources.
• Strategic Partner anticipating and preparing for the future, adapting role profiles to future changes in skills and experience; partnering with key stakeholders and their teams and focusing on high value-added tasks.
• Provide HR support to Management ensuring constant update on HR Guidelines, Policies and Procedures.
• Be involved in Talent Development initiatives closely performing regular assessments according to the strategy in force.
• Advise in workforce planning managing internal mobility, long leaves and other related movements.
• Drive the performance management model supporting stakeholder’s trough all stages of the process.
• HR Tools: contribute to the development, operation and permanent update.
• Process documentation and prepare reports relating to personnel activities.
• Produce reports and relevant HR analytics elaborating useful HR insights.
• Be a force of proposal for HR automation.
• Be involved in cross projects according to the department and organizational strategy.
• Manage and resolve employee relation closely ensuring guidance and support to all stakeholders involved ensuring ownership off all administrative HR actions (in liaison with the concerned administrative platform).
• Act as a point of entry in HR for employees and manage queries across the full spectrum of HR activities ensuring the collection of all relevant information for posterior liaison with concerned HR areas and fostering employee´s answers.
• Support and Guidance throughout onboarding and off boarding process. 
• Ensure the good process of all administrative HR actions (in liaison with the concerned administrative platform).

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

About the job

Your Main Activities Are

• Act as a single point of contact to support corporate clients for all their cash management queries
• Organize work and is responsible for the proper allocation of tasks, based on a structured prioritization and capacity management system
• Ensure the managing of client queries is smooth and in accordance with procedures/policies and within lead times
• Work in close partnership and acting as a coordinator with both internal and external stakeholders to manage client requests effectively
• Manage risk and ensure the respect of compliance rules at Bank level and BCE, protection of the interests of the Bank and the Client, including fees and billing
• Manage risk and ensure team development as well as define, implement and maintain activity metrics and reporting
• Respect and promote the management system in place for production control and monitoring (e.g. whiteboard, Production meetings, Business Committees with Stakeholders (SLA), etc.)
• Organize regular team meetings to encourage exchange of ideas and monitor projects and initiatives
• Provide the team with the necessary means to do the job as expected (relevant training and coaching, motivating environment), implement and maintain activity metrics and reporting
• Develop quality of service, improve client satisfaction and Net Promoter Score

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting
• From 5 to 7 years of relevant experience in Banking and Financial Operations or Client Management 
• Fluent (C1-C2) level of English 
• Client focused 
• Good communication skills (both oral and written) 
• Creativity, innovation and problem solving skills 
• Ability to develop others and improve their skills
• Ability to understand, explain and support change
• Cash Management and Corporate Deposits knowledge
• Skills in Office pack (namely in Excel) 
• Proficiency in CRM tools 

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Manage and promote good relationships between GBO and stakeholders: focus on providing solutions and operational assistance with accurate and useful operational insight to team members, internal and external clients
• Train and actively foster newcomer development by providing technical guidance and enable developement of all team members skills
• Follow the activity closely, by monitoring volumes evolution, workloads, recurring issues and present solutions as well as ideas for improvement
• Support management in all operational activity and also on the transversal projects when required. In addition, participate actively in all projects developed within the Department and BNP Paribas Portugal
• Monitor, report and mitigate the operational risk for all cases that the team is involved
• Provide suggestions to improve processes and procedures
• Autonomously and consistently deliver high quality analysis, exhibiting problem solving capacity in the most complex cases. In addition, answer proactively and when delegated to first level escalations with technical accuracy
• Actively contribute to approval of transactions (Loan IQ, Plasma, MTM and Topaze)
• Perform controls and provide information related to controls
• Take simple decisions in the absence of the Team Leader and report to direct hierarchy any event that might impact the activity. For example, reply to queries related to operational daily topics (excluding HR), be able to prioritize tasks within the team members, be able to identify errors and perform corrective plans, be able to support on projects when requested and be able to lead monthly operational meetings with Beneficiaries

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting
• From 3 to 4 years of Banking and Financial Operations
• Fluent (C1-C2) level of English
• Attention to detail / rigor 
• Organisational skills
• Good communication skills (both oral and written)
• Ability to share / pass on knowledge
• Knowledge of Risk Management 
• Analytical ability, namely in Excel

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Be responsible for the setup of the Cash Management solutions of the assigned client portfolio, proactively proposing solutions and anticipating client needs
• Complete all the project phases, from scoping of the Cash Management solution to the implementation of standard and complex solutions, maintenance and support
• Maintain regular communication with clients to keep them advised of progress with service delivery and any other material issues arising
• Ensure training of clients on the implemented solutions
• Ensure clients’ satisfaction during the whole implementation, post-implementation and maintenance processes
• Follow-up incident resolution, analysis of client’s feedback and actions to implement and ensure complaints are properly managed
• Follow the internal control framework to ensure reliability and traceability of the work done
• Report encountered issues and achievements to Management, and input the relevant items in the internal reporting tools

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting
• Up to 2 years of relevant experience in Banking and Financial Operations, Project Management and Consulting or Client Management 
• Fluent (C1-C2) level of English 
• Organisational skills 
• Client focused
• Skills in Office pack (namely in Excel)

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Coordinate the daily activity: Organise, follow and adjust resources according to presence and skills vs workload throughout the day, report any staffing risk; Execute intra-day and end of day recurrent tasks; Contribute to payments processing under scope when required
• Mitigate the operational risk to improve hub efficiency: Ensure strict respect of procedures (generic & specific, SLAs, manuals of activities…); Detect and correct errors (first level of control); Ensure registration and report quality of doer (nb of errors) / checker (nb or errors avoided); Instantly raise issues to the hierarchy, propose immediate turnaround
• Ensure and control completeness and correctness of the activity performed during the day
• Coordinates continuous relationship with Site in scope: Ensure pro-active communication; Identity and report operational change requests to Team leader
• Provide daily support to relationship Analysts and Senior relationship analysts. Point of escalation for all relationship analysts
• Provides clients and analysts with cash-management support (e.g. user assistance, training, etc.)

Profile and Skills to Success

• Bachelor’s Degree in Economics, Finance or Accounting
• From 3 to 4 years of experience in Banking and Financial Operations
• Fluency in English
• Proficiency in Microsoft Tools, namely Excel
• Knowledge of Cash Management and Corporate Deposits
• Good communication skills, both oral and written
• Ability to deliver
• Ability to understand, explain and support change
• Ability to influence, develop and improve others’ skills

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Join us for an exclusive event designed to empower and inspire your career path, while exploring myths and necessary future changes. You’ll also get the chance to meet and listen to our experts from different teams and learn more about the job opportunities we have for you at the Bank!

 November 12th
 10h00 to 16h00
 BNP Paribas offices in Lisbon

Application criteria:

• Enrolled in Bachelor’s Degree or Master’s Degree in Finance, Management, Economics or similar
• Fluent in English