About the job
- Within Operational Permanent Control (OPC), the RCSA team (Risk Control Self-Assessment) team is responsible for implementing, coordinating and reporting to GM’s top management the Operational and Conduct Risk profile. The role is responsible for delivering the end-to-end RCSA process by determining intrinsic, control quality and residual risk levels for each risk using BNPP Group methodologies, enhancing the GM OPC data model and tools, and quantitatively testing the effectiveness of controls against non-financial risks; it also organizes, documents and follows up on stakeholder reviews and remediation of material weaknesses. In parallel, the incumbent continuously strengthens the permanent control framework across GM activities by monitoring market and regulatory developments, analyzing conduct risk incidents, designing and coordinating risk reduction actions with Front Office, Operations, Compliance and other partners, and tracking the implementation of internal and external recommendations from acceptance through closure while anticipating emerging regulatory, conduct, fraud and operational threats. Finally, the position prepares and presents materials for GM Boards, the Internal Control Committee and regulatory forums, proactively identifies and prioritizes dynamic internal and external triggers that may affect GM risk profiles, and establishes and maintains robust governance structures to validate, oversee and continuously refine the resulting risk assessments.
Your Main Activities Are
- Performance of the RCSA: contribute to the determination of the level of intrinsic risk, quality of control framework and residual risk pertaining to each risk of the exercise in application of BNPP Group methodologies and tools; enhance the data model & tools deployed by GM OPC to support the RCSA lifecycle; challenge notably through quantitative and qualitative analysis the effectiveness of GM control set up against non-financial risks; organize, support, document the reviews with stakeholders into RCSA documentation and tools; follow up remediation against material weaknesses identified over the RCSA
- Contribution to the definition and enhancement of the permanent control framework across GM activities: monitor market practices and regulatory guidance to ensure framework remains at par with peers; strengthening FO to End control set up through the declaration & analysis of conduct risk related incidents; contribute to the Back to Blue Control Framework initiative to design, monitor and/or coordinate of risk reduction actions & the implementation with stakeholders (FO, Ops, Compliance, etc.); follow-up of the implementation of both internal and external recommendations, from acceptance to closure; anticipate potential future areas of regulatory, conduct and operational risks; bridge between RCSA and Operational Risk awareness by connecting the RCSA process with the organization’s operational risk learning initiative, facilitate workshops and embed RCSA insights into the trainings so that risk awareness is consistently reinforced across the business
- Facilitation of relevant governance bodies & Dynamic Trigger Approach: prepare appropriate materials and contribute to the various GM Boards, GM Internal Control Committee (ICC) or Regulatory bodies per the GM RCSA topics; proactively identify, analyze and prioritize dynamic internal and external triggers that could impact GM risk profiles, while establishing robust governance frameworks to oversee, validate and continuously refine the resulting risk assessments.
Profile and Skills to Success
- Master’s degree in finance, Risk Management, Data Science, Management, Engineering, Mathematics or a comparable discipline.
- Prior experience working across Lines of Defense 1, 2 ,3 in a financial services environment (investment banking, operational risk or project management background is a strong advantage).
- Demonstrated understanding of capital markets key risks, processes and control frameworks (preferred)
- Advanced proficiency in Microsoft Office, especially Excel (complex formulas – SUMIFS, VLOOKUP/INDEXMATCH – , PivotTables, data visualization).
- Strong analytical and quantitative abilities; meticulous, results oriented and capable of rigorous, data driven problem solving.
- Familiarity with Python (or other programming/scripting languages) is a plus.
- Excellent written and verbal communication skills in English; ability to convey complex ideas and large data sets into clearly messages to Top Management, Regulators, etc.
- Proven team spirit and collaborative mindset; comfortable working with cross‑functional stakeholders.
- Creative, out‑of‑the‑box thinking coupled with a critical mindset and the capacity to challenge assumptions constructively.
- Strong organizational skills and the ability to manage multiple priorities in a fast‑paced environment.
About the Team
- The Operational and Permanent Control (OPC) function sits at the heart of Global Markets’ risk architecture, delivering end‑to‑end monitoring of non‑financial risks and embedding a resilient conduct and control framework that safeguards the integrity and long‑term sustainability of the platform. As part of the Chief of Conduct and Controls Officer (CCCO) and operating across all regions, OPC partners closely with key internal stakeholders, business, Functions and transversal teams, to design and maintain the operational‑risk cartography, reinforce the front‑to‑end internal‑control set‑up. By aligning control standards with market best practices and regulatory expectations, OPC ensures that Global Markets operates on a solid risk‑aware foundation while supporting the business’s growth and strategic objectives.
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
#CapitalMarkets #StructuredProducts #Pre-Trade #PostTrade #Pricing #Digitalization #SwissMarkets
About The Job
- The Lisbon-based Structured Products is part of a global sales workforce in charge of selling Structured Products and Derivatives Products in particular to clients used to trade standardized products on a reverse inquiry mode. The mission is diverse from assisting and supporting the other front office members in their day-to-day activity to focusing on automation and transformation projects
Your Main Activities Are
- Interact with Sales to finalize Clients’ on-boarding
- Prepare marketing documents/pitches/emails in coordination with the Sales
- Complete trade approval process with necessary channels prior to initiating trade
- Finalize booking of Traded deals
- Interact with all the internal stakeholders and clients regarding any traded deal
- Manage a database of trades in inventory
- Continuously escalate feedback and improvement ideas to increase streamlining of the workflow
- Active contribution to the development of the Bank’s tools to enhance pre-trade as well as post-trade processes and systems
- Responsible for suggesting and driving digitalization projects and implementing them in the day to day
- Help Sales Processing Client’s requests about Structured Products and Derivatives
- Price, or liaise with Structuring to price, requested products
Profile and Skills to Success
- Bachelor Degree in Engineering, Finance or Economics
- Interest in Financial Markets with focus in Derivatives and Structured Products
- Multi-tasking and methodological skills alongside high level of attention to detail
- Adaptability and Resilience
- Ability to develop and leverage internal networks
- Innovative mind-set, good communication skills, proactive attitude
- Excellent fluency in English
- Office Suite and Coding skills like VBA & Python
About The Team
- The team in Lisbon is organized in sub-scopes, each servicing different EQD Sales desks across the different geographies of the global EQD franchise. For this specific position, we are looking for someone that will work within the EMEA EQD Distribution Team covering primarily the Swiss Market. Global Markets, the capital markets division of BNP Paribas’ Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform, located in Porto and Lisbon. stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services, such as Trading, Sales, Research, Structuring, Quants and Engineering, Business Dev and Support, Marketing and Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities
Get a glimpse into our world- Check out our Global Markets Portugal webpage
#Li-On-site
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Documentation Drafting Analyst’s mission is to manage the subsequent risks undertaken by the business lines by checking the integrity and accuracy of the booking
Your Main Activities Are
- Draft legal confirmations based on ISDA (International Swaps and Derivatives Association) definitions for all products including Swaps, Forwards and Options, for example Option Strategies (Barrier, Knock-in Knock-out, Accumulator) and Hybrid Strategies
- Trade review of risk booking and term sheets to ensure that they are in line prior to sending the documentation to clients
- Monitor workflows to ensure the confirmations are prioritised accordingly and ensure the timely dispatch of confirmations
- Meet regulators timelines targets
- Issue post trade events notifications to clients such as barrier triggering (Knock-in / Knock-out), expiries, exercises and early terminations
- Be the direct point of internally escalation on documentation or template queries
- Work closely with the Matching teams in order to solve discrepancies on incoming confirmations
- Maintain effective working relationships with Front office Trading and Sales, Legal, Compliance, Information Technology (IT) and other Operational areas in London, Paris, Montreal, Singapore and globally through daily interactions
Profile and Skills to Success
- Bachelor’s Degree in Economics, Finance and Accounting
- Proficient knowledge of MS Office Pack Microsoft Excel
- Fluent in English, verbal and written
- Team player and able to collaborate
- Attention to detail and rigor
- Client focused
- Adaptability
- Critical thinking
About the Team
- The teams primary function is to support the Trading and Sales desks through the drafting of over-the-counter (OTC) physical confirmations on a variety of products (vanilla, exotics, complex structures) and asset classes (Foreign Exchange, Money Market, Credit and Interest Rates Derivatives, Equity Derivatives, precious metals and other commodities) by performing a critical control role in the timely reconciliation of bookings with the term sheet and the confirmation, also being responsible for notifying all post trade events with clients.
- The teams ensure that all transactions subject to a manual physical confirmation are controlled, issues identified, reported and fixed by working closely with traders, salespeople, legal and other relevant departments in the bank
- The team is also involved in process improvements with a special focus on straight through processing (STP) and management of risk and controls, new product initiatives, development of new business in different regions of the world
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The PMO will support the CIB CORE HR Program Manager in delivering the CORE HR transformation across Corporate & Institutional Banking (CIB). Working as a PMO, they will ensure that project documentation, tools, and processes are consistent and that CIB‑specific streams are monitored, reported and governed to meet schedule, budget and quality targets
Your Main Activities Are
- Maintain CIB‑specific stream overviews, schedules, risk & issue logs, change‑control records
- Prepare CIB‑only status reports, dashboards and executive decks (aligned with Group templates)
- Track milestones, deliverables and budget variances
- Feed consolidated CIB data to the Group PMO
- Draft and circulate CIB‑level charter, scope and governance documents
- Ensure adherence to CIB PMO methodology, standards and templates
- Support audit trails and version‑control of documents
- Produce KPI dashboards
- Analyze trends, flag deviations and provide corrective recommendations
- Schedule/ organize CIB‑focused PMO meetings, workshops, steering‑committee sessions
- Liaise with Territory Leads, stream leaders, functional heads and external partners
- Administer PMO tools (e.g., JIRA, myAccess, Octane)
- Identify improvement opportunities and contribute to best‑practice guides
- Update resource allocation matrices and capacity plans
- Capture and disseminate lessons learned
Profile and Skills to Success
- Bachelor’s degree in Business Administration, Human Resources or Project Management
- At least 7–10 years of experience in project coordination, PMO, or mid-level project management roles within large, complex programs
- Proven experience supporting HR related transformation projects
- Demonstrated ability to maintain project documentation, governance artefacts and version control
- Experience with HR technology platforms such as SAP SuccessFactors, Workday, Oracle HCM, or similar
- Good organizational skills
- Good communication skills
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The mission of the Training Officer is to provide a development service which enhances professional skills development, encourages a culture of self-development and supports employees’ engagement, mobility, helping employees to make the most of learning opportunities. The objective is to enable BNP Paribas to evolve by ensuring that employees receive the development and information needed to best support the enhancement of the Bank’s strategy
Your Main Activities Are
- Support the implementation of The Annual Training plan. Assist in uploading, testing & assigning trainings accordingly with annual road map (all languages BNP Paribas)
- Assist in the production of relevant Training reportings and dashboards addressed to various stakeholders and the regulators. Help establish key relationships with providers (when needed) and stakeholders
- Help with performing segmentation of the population according to different criteria (new comers; external staff; deontological classification, etc.). Assist in the follow-up of sessions filling up (period of notice to cancel) including waiting list management, external training registrations and training evaluations
- Assist in Face to Face training organization, feedback and reporting (events creation, logistics, attendance rate, list of participants, material, quizzes, statistics)
- Support other departments and training referents worldwide regarding questions on Training offers
- Help with Monthly Reporting on current training campaigns results. Support in monitoring and evaluating training program’s effectiveness & success periodically
- Assist in the organization sessions in link with the different providers (internal or external) and help create them in the My Development tool. System Administration & Cleaning (My Dev)
- Help the setup and follow up of Trainings, from the specifications up to the go live. Help in designing and developing training programs (outsourced and/or in-house) selecting appropriate learning methods per case (e.g. virtual / classroom, e-learnings courses, workshops, etc.)
- Take part in the continuous process improvement. Help maintain a keen understanding of training trends, developments and best practices
Profile and Skills to Success
- Bachelor’s degree in Human Resources
- Fluent (C1-C2) level of English
- Organisational skills
- Ability to collaborate / teamwork
- Client focused
- Skills in Office pack (namely in Excel and Word)
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
-
The Corporate Trust Operations Officer is responsible for analysing and integrating missing data in the systems, performing the consequent controls according to the procedures in place and ensuring that Service Level Agreements (SLAs) are met
Your Main Activities Are
- Process activities following the operational procedures in place, ensuring the SLA is met and perform the tasks according to work allocation
- Performing the controls according to the procedures and risk mapping (checklists, 4 eyes check, among others)
- Analyse and integrate missing data in the systems while comparing data from different sources ensuring its reliability
- Manage queries, while understanding the different priorities and forward the requests to the respective departments
- Ensure escalation of non solved queries and potential incidents
- Extract reports, gather information and provide information to support the decision process and/or oversight duties
- Ensure client satisfaction by following up on their instructions, ensuring that queries are dealt in a timely manner and respecting the norms and standards
- Training the newcomers, smoothing the onboarding process
- Sharing continuous improvement projects by raising improvement points and contribute to implement them
-
Contribute to a good team atmosphere and follow the Group’s code of conduct
Profile andSkills to Success
- Bachelor’s degree in Economics, Finance or Accounting
- Relevant experience in Banking and FinancialOperations
- Good knowledge of French (B2)
- Good knowledge of English (B2)
- Skills in Office Pack (namely Excel)
- Ability to collaborate/Teamwork
- Attention to detail/rigor
- Client focused
- Organisational skills
- Critical thinking
-
Ability to deliver/Results driven
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
- Participate in the framing, design, and follow-up phases of strategic projects providing support to BNP Paribas Corporate & Institutional Banking (CIB) Management in the transformation process both locally and at Group level
- Perform quantitative and qualitative research and analysis to support ongoing projects and practices
- Create and take ownership of basic models and provide support to the development of complex business cases
- Prepare and participate in workshops and meetings using relevant techniques and providing insightful results
- Prepare, structure, and conduct project presentations to clients
- Develop client-tailored solutions for previously structured problems
- Seek proactively to participate and help the team beyond the assigned duties
- Execute the tasks assigned respecting time schedule and deadlines
- Communicate and receive constructive feedback both in formal and informal ways
- Masters Degree in Management, Economics, Finance, Engineering or other related areas
- Up to 2 years of relevant experience in Project Management and Consulting
- English fluent
- Active listener
- Problem solver
- Analytical ability
- Knowledge in Project Management Framing
- Knowledge in Consulting and Strategy
- Knowledge in Microsoft Excel and Powerpoint
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Corporate Trust Operations Officer’s main mission is to be responsible for analysing and integrating missing data in the systems, performing the consequent controls according to the procedures in place whilst ensuring that Service Level Agreements (SLAs) are met
Your Main Activities Are
- Process activities following the operational procedures in place, ensuring the SLA is met and perform the tasks according to work allocation
- Perform the required controls such as checklists, 4 eyes check, according to the procedures and risk mapping
- Analyse and integrate missing data in the systems while comparing data from different sources ensuring its reliability
- Manage queries, while understanding the different priorities, forwarding the requests to the respective departments
- Ensure client satisfaction by following up on their instructions, ensuring that queries are dealt in a timely manner, respecting the norms and standards
- Ensure escalation of non-solved queries and potential incidents
- Extract reports, gather information and provide information to support the decision process and oversight duties
- Support the new comers’ training process, smoothing their onboarding process
- Share continuous improvement projects by raising improvement points and contribute to implement them
- Contribute to a good team atmosphere and follow the Group’s code of conduct
Profile and Skills to Success
- Bachelor’s degree in management, accounting or any related field
- Fluency in English both oral and written
- Up to 2 years of experience in banking or financial operations
- Comfort with Microsoft Office tools, namely Excel
- Great team spirit with the ability to communicate, interact and engage in an impactful manner
- Ability to cope with pressure and short deadlines whilst ensuring rigorous process approach
- Great organizational skills with a committed and proactive approach
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe.
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About us
“Arval was founded in 1989 and is part of the BNP Paribas Group. For 30 years now, we have been offering our clients and drivers the best solutions to meet the challenges of today and the future. Each day, over 7,500 employees in 30 countries dedicate themselves to making our clients’ trips and journeys as seamless and sustainable as possible, regardless of their field – from multinationals to self-employed and private individuals, whatever mobility solution they need and whatever stage of their lives they are at. We also keep a close eye on social developments in terms of mobility: new technologies, fleet electrification, stricter regulations, the role of cars in towns and cities, evolution from ownership to use, the emergence of the circular economy, the need for environmental protection, etc.”
We are looking even more at the world of tomorrow and are committed to the future. It is not the final destination that counts, but the journey. And your time at Arval will undoubtedly be one of the most beautiful journeys you make. Working at Arval means evolving all the time. It is about making the most of your talents and developing on a personal and professional level. Already know what you wish to achieve? We shall be pleased to help.
Interested?
HEAD OF AFTERMARKET NETWORKS
2026 (M/F) Miraflores
Objectives
To develop and manage the service network by ensuring an optimized balance between cost efficiency, operational excellence and customer satisfaction, Arval Portugal is hiring a local Head of Aftermarket Networks.
He / She will report to the Global Operations Director, while relying on a much broader team within the organization.
Missions
The Head of Aftermarket Networks aims at the following:
· Define & deploy local strategy aligned to Corporate for aftersales service networks, channels, aftermarket sourcing, labor, spare part, tyres, …
· Work with Procurement to propose and industrialize the Arval network to maximize the revenue for Arval
· Select, animate and evaluate the Arval Network to comply with the Aftermarket Network Strategy: Arval Agreed Center, Arval Center, Arval Premium Center
· Ensures the monitoring and achievement of key performance indicators
· Contribute to the production of Corporate initiatives and ensure their implementation
·
Your day-to-day activities
The Head of Aftermarket Networks is responsible for the following activities:
· Drive the Aftermarket Network activity in terms of organization, sizing, setting of objectives
· Ensure convergence to Aftermarket Network TOM
· Build Arval’s strategy on spare parts (OEM vs non OEM providers) and unbundling of labor and spare parts
· Select and adjust membership of preferred network (Arval Center & Arval Premium Center) according to strict criteria
· Animate the Aftermarket Networks at both decision-making and operational levels to ensure respect of Arval’s commitments
· Identify potential suppliers and support Procurement negotiation with operational knowledge
· Work closely with the Procurement to implement and report on realistic revenue improvements
· Create relationship at highest level among suppliers’ management to ensure straight and transparent relationship
· Work closely with Head of Fleet Services and Head of Driving Experience (when applicable) to assess suppliers on the status of service quality delivered and adherence to expected cost control
· Regularly challenge Networks’ results and take actions to raise performance continuously
· Build network intelligence to adjust and fine tune local strategies (e.g. respond to fleet composition and market trends) and suggest innovative solutions
· Actively participate to Global Operations’ communities at Group level
· Support massive data collection strategy and data driven decision making
Your profile
· Tangible working experience of 3 to 5 years in automotive related areas preferably in connection to aftermarket networks
· Degree in Management, Engineering related fields will be valued
· Strong communication and negotiation skills
· Ability to analyze and data driven decision making
· Good planning, KPI monitoring, time management, awareness of internal and external customer needs
· Customer and driver experience oriented, continuous improvement of quality of service and satisfaction
· Teamwork, active listening, highly motivated
· Curious, enthusiastic, open and collaborative style
· Ability to push projects over the finish line with sound planning and persistent execution
· Fluent in English
Our offer
· You will join a highly motivated team in a customer-focused company.
· You will be offered a dynamic and customer-oriented working environment.
· You will be offered challenging and interesting work that you can organize with a good level of autonomy.
· You will be working in an area with a high pace of transformation and technological evolution
The Mission is important, but so is the team and the workplace!
Get aboard!
Interested? Do you think you match this description, as well as having the necessary skills? Do you have lots of energy and good mood? So you’re who we’re looking for… Apply today!
If you are not contacted within 3 weeks, your application has not been selected….Menos
About the job
- The Portugal Private Credit Center of Expertise team forms part of the wider Loan Solutions team within the Alternative Investors (AI) client line, working in collaboration with the Private Capital teams
- Loan Solutions is engaged in the delivery of product and solutions to asset manager and asset owner clients investing in Private Credit (corporate loans), Infrastructure Debt and Real Estate Debt. The team purpose is the delivery of client solutions and services designed specifically for General Partners investing in private assets, direct loans and broadly syndicated loans in particular.
- The main services delivered by the Portugal Private Credit Center of Excellence team are Loan Administration, Collateral Administration, Middle office services, Depositary function (recork keeping, cash processing) – where relevant and Loan Trade Closing – where relevant
- Primary role focus is the AI client line and client segment, however the team’s coverage also encompasses service delivery for Asset Owners, traditional Asset Managers investing into Private Credit asset classes, and BNPP CIB Global Markets
- The Officer mission is to ensure the service delivery (delivery of results, strong awareness of Risk & quality), according to procedures and Service Level Agreement (SLA) in place
Your Main Activities Are
- Process activities following the operational procedures in place, ensuring the SLA is met and perform the tasks according to work allocation
- Performing the controls according to the procedures and risk mapping (checklists, 4 eyes check…)
- Analyse and integrate data in the systems while comparing data from different sources ensuring its reliability
- Manage queries, while understanding the different priorities and forward the requests to the respective departments
- Ensure escalation of non solved queries and potential incidents
- Extract reports, gather information and provide information to support the decision process and/or oversight duties
- Ensure client satisfaction by following up on their instructions, ensuring that queries are dealt in a timely manner and respecting the norms and standards
- Enroll in training session in order to evolve on relevant topics, and/or cover any upskilling. Training the newcomers, smoothing the onboarding process
- Sharing continuous improvement projects by raising improvement points and contribute to implement them
- Contribute to a good team atmosphere and follow the Group’s code of conduct (including Smartworking Policy and Mandatory Trainings)
Profile and Skills to Success
- Bachelor’s degree in Economics, Finance or Accounting
- Up to 2 years of relevant experience in Banking and Financial Operations
- Fluent (C1-C2) level of English
- Ability to collaborate / teamwork
- Attention to detail / rigor
- Client focused
- Organisational skills
- Critical thinking
- Ability to deliver / results driven
- Skills in Office pack (namely in Excel, PowerPoint and Word)
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.