About the job
- The IT Tribe Scrum Master’s mission is to drive the successful implementation of Agile methodologies within the project while effectively ensuring seamless collaboration between internal teams and external providers
Your Main Activities Are
- Facilitate the smooth execution of the outsourcing contract, ensuring effective communication and collaboration between internal stakeholders and external providers
- Serve as a Scrum Master, guiding and coaching the project team in Agile principles and practices to foster a culture of continuous improvement and high-performance delivery
- Drive the adoption and adherence to Agile methodologies, promoting transparency, accountability, and cross-functional collaboration within the project
- Act as a liaison between the project team and external providers, managing expectations, resolving conflicts, and ensuring the timely delivery of contracted services
- Monitor and track project progress, identifying and mitigating risks, and proactively addressing any issues or bottlenecks that may impact project timelines or quality
- Collaborate with the project management office and other stakeholders to ensure compliance with contractual obligations, budgetary constraints, and quality standards
- Foster a positive and productive working environment, promoting teamwork, motivation, and a shared sense of ownership among team members
- Continuously evaluate and improve the outsourcing contract management process, identifying opportunities for optimization and efficiency gains
- Stay updated on industry best practices, emerging trends, and advancements in Agile methodologies, incorporating relevant knowledge and insights into project execution
- Provide regular reports and updates to project stakeholders, highlighting progress, achievements, and any potential risks or deviations from the agreed-upon scope
Profile and Skills to Success
- Bachelor’s Degree in Computer Science / Information Technology / Business Administration or related
- At least 5 years of experience in Information Technology or similar
- Advanced level of English and Portuguese, both written and oral
- Knowledge in
- Software development methodologies and frameworks, particularly Agile frameworks such as Scrum or Kanban
- Outsourcing and vendor management principles, including contract negotiation, performance monitoring, and relationship management
- Project management, contract management, or outsourcing management would be advantageous
- Professional certifications related to Agile methodologies, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM), demonstrating a strong understanding of Agile principles and practices
- Ability to manage a project
- Analytical ability
- Communication skills, both written and oral
- Creativity and innovation / problem solving
- Organisational skills
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the Team
* BNP Paribas Exane is the Cash Equities division of BNP Paribas Global Markets. Within this division, we’re seeking a detail-oriented and creative individual to join our Index Analytics team as a Data Analyst/Researcher. The team is global with members in New York, Hong Kong & London and deals with Assets managers & hedge funds to understand index changes. The successful candidate will be responsible for developing and maintaining predictive models, conducting in-depth research, and analysing complex data to inform decision-making.
Key Role Responsibilities:
* Design and maintain coded models to forecast and analyse market events
* Conduct independent research using various data sources to gather insights and inform decision-making
* Stay up to date on industry developments and maintain a database of relevant information
* Provide ad-hoc analysis and support to internal teams & external clients on various projects
* Collaborate with colleagues to identify trends and opportunities
* Effective communication skills to service clients
Profile and Skills to Success
* Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Statistics, Machine Learning, or Computer Science)
* Proficiency in one or more of the following: RStudio, Python, SQL
* Experience handling and analysing large real-world datasets
* Attention to detail and an analytical mindset
* Excellent communication skills, with the ability to present complex information clearly and effectively
* Demonstrated ability to solve complex problems
About The Job
* Global Markets, the capital markets division of BNP Paribas’ Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform (Porto and Lisbon) stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services – Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities.
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Join us at BNP Paribas Cardif, the Insurer for a Changing World.
At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
Ready to kick off your next professional chapter with us?
Become our new Internal Control Analyst based in Porto
Be part of our dynamic International Financial Performance Oversight (IFPO) team! Within the international markets finance perimeter, you will elaborate and optimize the financial risks management through the deployment / update of the second line of defense internal control framework, in accordance with the existing regulations and BNP Paribas Group Finance / Risk internal control guidelines.
YOUR FUTURE MISSION IN THE IFPO TEAM
Your key responsibilities will be:
- Contribute to the efficiency of the finance activities and controls of the international entities’ finance departments, by performing check & challenge review missions, issuing recommendations and proposing action plans;
- Coordinate and oversee the management of the Finance second line of defense teams on the international markets’ perimeter;
- Contribute to the optimization of the financial risks management through the deployment / update of the second line of defense internal control framework. The perimeter to be covered is Management Accounting at central and international level, in accordance with existing regulations and Finance / Risk internal control guidelines.
- Ensure the review (following a risk-based approach) of the finance processes in order to identify, follow-up, and assess financial risks;
- Contribute to the drafting, promotion and effective application of internal control standards and governance memos within the international entities’ Finance local departments.
READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:
- Degree in Audit, Accounting or any other relevant field
- Minimum of 3-5 years of experience in internal controls or financial audit, ideally in the insurance or financial services sectors
- Strong understanding of audit techniques and a risk-based approach
- Knowledge of IFRS norms, management accounting and/or Solvency 2 would be preferable
- Fluent in English and in French
WHAT’S IN IT FOR YOU?
In addition to our attractive salary, here’s a glimpse of what you can expect from us:
- Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
- Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
- Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
- Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
- Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
- Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.
DIVERSITY AND INCLUSION ARE IMPORTANT TO US!
BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
CAN WE COUNT ON YOU?
If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!
Note: Only complete applications with all the required documentation will be considered.
About the job
- The AI Senior Developer’s mission is to contribute to the functional and application related consistency of the IT solution and ensure the development of our fast-growing Generative AI tools and applications. The Developer must perform activities within the Generative AI framework of projects that blend traditional back‑end development with cutting‑edge Large Language Model (LLM) and Graphics Processing Unit (GPU) technologies. This role requires a highly collaborative mindset, agile methodologies and strong problem-solving skills to a ever challenging and trending such as AI and Deep Learning
Your Main Activities Are
- Design, develop, test, and deploy Python back‑end services for
- Participate in the full agile lifecycle: technical analysis, documentation, code reviews, and sprint delivery
- Integrate and fine‑tune AI/ML models (LLMs) into production systems
- Support the AI platform’s reliability, scalability, and continuous improvement
- Work closely with infrastructure, DevOps, and User Interface (UI) teams (React/Angular/Vue) to deliver end‑to‑end solutions
- Proactively identify and resolve technical, functional, or organizational issues
Profile and Skills to Success
- Bachelor’s Degree in Information Technology / Computer Science or related
- At least 5 years of experience as a Developer preferably in Python
- Backend Development experience (for example, Django or FastAPI)
- Advanced level of English, both written and oral
- Ability to collaborate / teamwork
- Rigor and attention to detail
- Personal impact / ability to influence
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
- International reach
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses heard
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
- Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- BNP Paribas Securities Services is the bank for financial institutions, handling operational transactions linked to their securities accounts. As a branch of BNP Paribas, our mission consists of protecting our clients’ assets and managing their operational transactions throughout the whole investment cycle
- As part of Derivatives Execution & Clearing (DEC) business line, the Derivatives Clearing Officer has to handle middle-office and back-office activities on his/her markets scope
Your Main Activities Are
- Middle – office
- Be the 1st point of contact for all counterparties (clients, brokers, CCPs) with regards to trade allocation/clearing
- Top day trade monitoring and allocation for involved exchanges to ensure STP trade flow
- Follow up of pending trades closely and ensure all clients trades are booked at T day
- Perform timely reconciliation between internal systems and Exchanges ones
- Identify, assess, monitor and control the risks of the activity
- Back – office
- Clearing Houses vs Back Office Reconciliations (margins, premiums , positions, initial margins)
- Ensure that reports sent to clients are reliable
- Manage daily payments and intra-day margin calls
- Ensure that all clients related issues, queries and request are addressed in an efficient, accurate and timely manner
- Monitoring of corporate action events impacting the underlying contracts
- Follow up of instructions settlement processing
- Maintenance of the accountancy balance (Market fees reconciliation, CCP vs client cash flows, among others)
- Participate in projects to drive the business forward to deliver internal or market system releases (Market releases, MO/BO tools enhancements, among others)
Profile and Skills to Success
- Bachelor’s degree
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Fluency in English
- Attention to detail
- Written and oral skills
- Proactive, motivated and willing to absorb new concepts
- Ability to adapt and respond to changing work situations and environments
- Strong team player
- Ability to handle multiple tasks simultaneously and work well under pressure
- Self-starter with ability to work effectively with minimum supervision
- Responsiveness, accountability and adaptability
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The mission of Transversal Account Officer consists of protecting our clients’ assets and managing their operational transactions throughout the whole investment cycle. The primary focus of the Transversal Account Officer is to perform our responsibilities under a controlled environment that is compliant with strict regulatory rules and guidelines while providing superior client services and solutions. As part of DEC business line (Derivatives Execution & Clearing), the account manager in the Transversal Account Officers team must handle middle office and back-office activities on their scope
Your Main Activities Are
- Ensure that all clients (internal and external) related issues, queries and request are addressed in an efficient, accurate and timely manner
- First point of contact for all client queries and requests
- Guarantee the correct flow of communication between client and Back Office teams
- Follow up of pending client queries and requests closely
- Identify, assess, monitor and control the risks of the activity
- Participate in meetings with Sales and Relationship Managers regarding client topics
- Collect data from the client email communication
- Build KPIs and improve client experience
- Prepare and send daily/monthly management reports
- Participate in projects to drive the business forward to deliver internal system releases
Profile and Skills to Success
- Bachelor’s Degree in Economics, Finance and Accounting
- Up to 2 years of Experience in Banking and Financial Operations
- Proficiency in Microsoft Office Pack (MS Excel and MS PowerPoint)
- Proficiency in Operations and Processes – Clearing
- Fluency in English
- Availability to work from 10h to 19h
- Client focused
- Organisational skills
- Communication skills – oral & written
- Ability to collaborate/Teamwork
- Ability to set up relevant performance indicators
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The T2S Settlement Account Manager works within the Securities Transaction Management Department and is responsible for the processing and follow up of the main processes which include pre & post settlement activities, clearing, relevant legal documentation, transaction andevent-related accounting for securities deemed in scope. In the scope of these activities, the Officer interacts with several internal departments, external counter parties and entities
Your Main Activities Are
- Rigorous management of the client transactions by monitoring pending/failed instructions, detecting errors/discrepancies and providing accurate information to clients either via email or phone in accordance to agreements in place
- Develop a deep knowledge of the clients specificities, market requirements, internal processes and tools
- Ensure client specificities databases and internal procedures are known and updated
- Ensure that the checklist’s tasks are duly executed, in line with internal procedures and market rules and/or guidelines therefore mitigating settlement costs and operational risk
- Communicate effectively with Clients and provide support on the daily activities, ensuring a close follow-up on any pending investigation
- Contribute to the overall successful running of the Settlement Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct
- Report and/or escalate any sensitive or risky situation to the management
Profile and Skills to Success
- Bachelor Degree in Economics / Finance / Accounting / Management or other related
- Up to 2 years of experience in Banking and Financial Operations or similar
- Advanced level of English, both written and oral
- Knowledge in MS Office Pack
- Attention to detail / rigor
- Ability to collaborate / teamwork
- Ability to deliver / results driven
- Analytical ability
- Communication skills, both written and oral
- Client focused
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.
Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances,nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.
Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.
Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.
Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?
Devenez notre nouveau Analyste de Sécurité Financière – M/F/X basé à Porto ou Lisbonne
Intégrez notre équipe dynamique de Sécurité Financière !
L’équipe de Sécurité Financière (Niveau 2 de Conformité) a été créée en janvier 2022 et s’agrandit rapidement pour faire face aux enjeux de la sécurité financière de l’une des plus grandes banques mondiales. L’équipe dynamique, motivée et professionnelle s’assure que les tentatives de transactions illicites n’aboutissent pas. Si vous aimez l’investigation et l’analyse, si vous êtes responsable, avez un focus centré sur les résultats (priorité à la qualité !) et êtes impliqué en matière de Responsabilité Sociale, nous serions ravis de vous rencontrer !
VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE SECURITE FINANCIERE
- Assurer l’analyse de niveau 2 et la validation ou le refus des transactions financières escaladées par les analystes de conformité de niveau 1 ou par les équipes opérationnelles, selon les règles de délégation financière et les procédures établies
- Contribuer à alerter la hiérarchie en cas de détection d’une anomalie administrative, d’un risque opérationnel ou d’un dysfonctionnement qui pourrait affecter la qualité du service fourni au client interne comme au client final
- Assurer une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorités et dans le respect des collègues et de la hiérarchie
PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :
- Une bonne connaissance du domaine de la Conformité (Compliance, Financial Crimes), des principales procédures afférentes ainsi que du cadre réglementaire (une précédente expérience dans le domaine de la Conformité est valorisée)
- D’excellentes capacités organisationnelles et de solides compétences analytiques
- Une capacité à travailler de manière autonome et à délivrer les résultats tout en maintenant une haute qualité
- De l’ambition, des aptitudes d’apprentissage et un bon esprit d’équipe
- Une maîtrise du français professionnel, à l’écrit et à l’oral (C1-C2)
QUELS AVANTAGES POUR VOUS ?
En plus d’un salaire attractif, voici tout ce que nous vous offrons :
- Bénéfices Généreux: Profitez d’allocations pour les repas, le transport et les enfants dans le cadre de notre package complet d’avantages.
- Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et vos descendants.
- Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
- Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
- Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
- Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.
LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.
AVEZ-VOUS CE QU’IL FAUT ?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.
Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.
Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.
Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.
Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.
Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?
Devenez notre nouvel Agent Back Office pour le marché français (M/F/X) basé à Lisbonne
FAITES PARTIE DE NOTRE ÉQUIPE DYNAMIQUE
Rejoignez-nous et intégrez le groupe BNP Paribas Cardif au Portugal !
Vous avez envie de vous lancer dans une nouvelle aventure ?
Vous avez frappé à la bonne porte, nous recherchons des personnes qui souhaitent relever des défis et qui veulent se surpasser.
VOTRE FUTURE MISSION AU SEIN DE CARDIF SERIVES
En rejoignant les équipoes Operations France vous serez en charge de toutes les tàches Back Office
- intégrer un environnement de travail agréable et collaboratif
- intégrer un poste stable dans une entreprise à notoriété établie dans le secteur de l’assurance
Grâce à l´offre de formation complète dont vous bénéficierez, vous aurez une expertise Métier.
PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :
Vous êtes un bon communiquant, rigoureux, organisé, curieux et doté d’excellentes qualités analytiques et rédactionnelles, détenteur au minimum d´un diplôme niveau Baccalauréat (ou équivalent), avec une bonne maîtrise de la langue française orale et écrite et un sens aigu de la qualité du service au Client.
Pourquoi nous rejoindre ?/ QUELS AVANTAGES POUR VOUS ?
En plus d’un salaire attractif, voici tout ce que nous vous offrons :
- Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages.
- Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
- Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
- Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
- Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
- Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.
LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.
AVEZ-VOUS CE QU’IL FAUT ?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.
Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.
Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.
Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 6 langues.
Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.
Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?
Devenez notre nouvel Conseiller en Service Client (M/F/X) basé à Porto
FAITES PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DU CRC/PRC
Nous sommes 50 Conseillers clientèle avec 4 Team Leader et un Manager divisés en deux périmètres:
- Prévoyance, où nous traitons plusieurs produits d’assurance. Le but de ces assurances est de couvrir le client en cas d’aléas de la vie. Nous n’assurons pas de biens, seulement des personnes (assurance de prêt et assurance individuelle)
- Épargne, en relation avec les assurances Vie BNP Paribas
Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !
Nos Objectifs : Dans les deux métiers, notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !
Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients et des partenaires bancaires sur nos produits et leurs contrats, les guidant dans la gestion de leurs contrats et les paiements associés, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.
VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE
· Garantir le traitement des appels entrants
· Répondre aux questions, demandes et besoins des Clients avec expertise ainsi qu’une approche professionnelle équilibrée mais aussi humaine et empathique ;
· Contribuer à améliorer la qualité de la relation avec le Client
· Contribuer à l’amélioration de la qualité du service rendu au Client
· Contribuer à l’amélioration continue de l’efficacité des processus internes
PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS
· Un niveau de Français courant/natif
· Une connaissance de la structure de l’entretien téléphonique et des techniques de relation client
· Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
Pourquoi nous rejoindre ?/ QUELS AVANTAGES POUR VOUS ?
En plus d’un salaire attractif, voici tout ce que nous vous offrons:
- Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages.
- Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
- Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
- Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
- Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
- Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.
LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.
AVEZ-VOUS CE QU’IL FAUT ?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.