Conseiller en Service Client – M/F/X – Porto – CDI – Hybride

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change.  

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde. 

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal. 

Nous recherchons actuellement un Conseiller en Service Client – M/F/X  –  basé à Porto

FAITES PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DU CRC/PRC 

Nous sommes 50 Conseillers clientèle avec 4 Team Leader et un Manager divisés en deux périmètres: 

• Prévoyance, où nous traitons plusieurs produits d’assurance. Le but de ces assurances est de couvrir le client en cas d’aléas de la vie. Nous n’assurons pas de biens, seulement des personnes (assurance de prêt et assurance individuelle)
• Épargne, en relation avec les assurances Vie BNP Paribas

Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !

Nos Objectifs : Dans les deux métiers, notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !

Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients et des partenaires bancaires sur nos produits et leurs contrats, les guidant dans la gestion de leurs contrats et les paiements associés, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE

• Garantir le traitement des appels entrants
• Répondre aux questions, demandes et besoins des Clients avec expertise ainsi qu’une approche professionnelle équilibrée mais aussi humaine et empathique ;
• Contribuer à améliorer la qualité de la relation avec le Client
• Contribuer à l’amélioration de la qualité du service rendu au Client
• Contribuer à l’amélioration continue de l’efficacité des processus internes

EN TANT QUE NOTRE NOUVEAU CONSEILLER, VOUS DEVEZ AVOIR: 

• Un niveau de Français courant/natif 
• Une connaissance de la structure de l’entretien téléphonique et des techniques de relation client 
• Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)

CE QUE NOUS OFFRONS

Outre notre salaire, vous bénéficierez:

• Panier repas
• Indemnité de transport
• Allocation pour enfant
• Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
• Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
• Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
• Et bien plus encore…

Le milieu de travail est important!

• Travailler dans un environnement multiculturel avec de multiples nationalités,
• Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature. 

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement. 

About the job

Your Main Activities Are

• Code and test software components and parts assigned to them for the technical domains under their responsibility in compliance with development and security norms and standards
• Help in the design, model and implementation of the product’s solution, as necessary, with the objective of optimize the quality of the code and its future maintainability
• Participate in the delivery of the product components in the different environments, in close collaboration with other teams whenever necessary

Profile and Skills to Success

• Bachelor’s Degree in Information Technology / Computer Science or related
• Up to 2 years of experience in Information Technology or similar
• Advanced level of English, both written and oral
• Attention to detail / rigor
• Ability to collaborate / teamwork
• Analytical ability

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone
• BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses
• Within Procurement & Performance, you will join the Procurement Operations Team
• As a buyer in the Procurement Operations team, your mission is to operate on the internal clients’ behalf, the buying of goods and services (Software, Hardware, Telco, among others), ensuring the respect of regulation and BNP Paribas’ standards, applying category-sourcing strategy and achieving savings target

Your Main Activities Are

• Support your clients (Worldwide BNP Paribas entities) in their purchasing requests, on an ongoing basis and ensure client satisfaction (quality, costs, processing time) 
• Coordinate RFP (Request for Proposal) processes and analyze suppliers’ offers, manage direct negotiations (majority of the negotiations with the suppliers can occur in English)
• Negotiate the best price conditions with the providers and achieve savings target
• Negotiate framework contracts (in French and in English)
• Involve and coordinate internal stakeholders (IT, Legal, Compliance, Security; mainly French speakers) to get their inputs to build application and framework contracts; and ensure compliance with regulation and BNP Paribas’ standards
• Contribute to the improvement of procurement processes and tools

Profile and Skills to Success

• Bachelor’s degree
• Up to 2 years of Experience in Procurement related activities or similar roles
• Knowledge in IT procurement
• Being at ease with reading, negotiating and managing contracts (in French and English)
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Intermediate/advanced level of French
• Fluent in English
• Strong ability for negotiation 
• Availability and customer orientation skills
• Strong verbal and written communication skills 
• Rigor and excellent attention to details
• Strong organizational skills
• Dynamic and proactive attitude

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• Ensure all Corporate Actions and Income setups, instructions and payments are processed while meeting standards established by the Bank and the team’s procedures
• Guarantee the four-eyes checking principle whenever necessary and without any form exception
• Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions and Income events, while guaranteeing the support of clients and other relevant stakeholders during the process
• Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
• Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and potential risk factors
• Develop knowledge of existing markets, market changes and financial instruments by making regular use of various information sources such as Market Updates, Client Updates, market announcements, among others
• Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable

Profile and Skills to Success

• Bachelor’s Degree in Economics, Finance, Accounting or other relevant areas
• Fluency in English, both oral and written
• Up to 2 years of experience in Banking and Financial Operations
• Comfort with Microsoft Office tools, namely Excel
• Great team spirit with a committed and proactive approach
• Great organizational skills with costumer-oriented approach and a results driven mindset
• Great attentiveness to detail and sense of responsiveness and quality of service

#LI-Hybrid

Why joining BNP Paribas? 

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
• Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Scrub and set-up of Corporate Actions in operating systems such as Picasso
• Monitor of Corporate Actions in all reliefs and identification of eligible global positions such as Settled and Pending trades, SLAB
• Permanent follow-up of events’ announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems such as Calypso, Power, Picasso tools
• Manage the election process for voluntary events in close relations with other teams of other departments, compile aggregated instruction to be sent to agents and custodians and ensure good receipt
• Strict follow-up of the expected proceeds and results at payment date, and follow-up controls in regards to theoretical bookings and forecast assumptions that may leave with breaks on internal or external reconciliations
• Act as a central point of contact for Corporate actions operations subject matters within BNP across all functions and outside within Custodian and Counterparties, and as an expert on Corporate Actions for client and business services
• Ability to manage any Corporate Actions type on the overall scope of the team and to become expert on specific market rules
• Provide a regular report to the hierarchy and being pro-active during all recurrent meetings
• Participate actively to the continuous improvement of process and systems

Profile and Skills to Success

• Bachelor’s degree in any relevant field
• Up to 2 years of experience in Banking and Financial Operations
• Fluency in English, both oral and written
• Comfort with Microsoft Office tools, namely Excel
• Great team spirit with a committed and proactive approach
• Great organizational skills with costumer-oriented approach and a results driven mindset
• Great attentiveness to detail and sense of responsiveness and quality of service

About the Team

#LI-Hybrid

Why joining BNP Paribas? 

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
• Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

People Analytics is the AI & Analytics center of expertise for HR. Our goal is to support HR teams in leveraging data to help strategically manage activities and improve employee experience. To achieve this, People Analytics use a AI & Analytics platforms for data processing, visualization and AI. People Analytics offers analyses, dashboards, predictive models, and digital solutions that meet the needs of senior management, HR teams, and business units. 

Within People Analytics, you will join a dynamic and multidisciplinary team of about forty collaborators, working in Paris and Lisbon in an agile mode. You will work with other data experts (including data quality analysts, data engineers, data scientists) and will be in constant contact with other HR experts.

Your Main Activities Are

As a Data Engineer, you will be responsible for designing, building, and maintaining reliable data pipelines to industrialize HR analyses and models, following the agile methodology in a Data platform that meets the long-term needs of the function. You will work closely with Data Analysts, Data Scientists, and the IT team to understand data, security, and access needs by defining and applying standards that ensure data fluidity and trust in the produced analyses. 

In this context, you will ensure compliance with Data and Analytics governance principles, as well as standards in terms of architecture, management, quality, integrity, and data protection. You will contribute to industrialization by setting up the validation process and paying particular attention to delivering robust, ethical, and trustworthy products. You will also maintain a continuous improvement dynamic.

Aditionally, you will continue to improve your expertise and contribute to the development of the Analytics transformation of the HR department. Finally, you will also clearly communicate actionable recommendations orally and in writing through reliable and quality deliverables.

YOUR TEAM / WORK ENVIRONMENT:

This position is to be filled within the People Analytics team at Group HR;

You will join a dynamic and multidisciplinary team of about forty collaborators, working in an agile mode with all the AI&Analytics experts (Data Analyst, Data Engineer, AI Business Analyst, Data project manager, Data Scientist, Data quality analyst, Product Owner…), and will be in contact with other HR department collaborators.

And after? / FUTURE PROSPECTS:

The numerous contacts you will gain will allow you to develop your network and consider joining different teams within GHR or more broadly within the group’s businesses.

Profile and Skills to Success

• With a scientific background and solid experience in IT development, you have carried out and brought into production Data Engineering projects that satisfied your clients/business units. You are motivated by transformation challenges and comfortable with the Agile methodology;
• Pedagogical, you know how to communicate clearly and intelligibly, both in writing and orally, to different stakeholders by adapting to the technical levels expected by your interlocutors. You are assertive and eager to share your experiences and know-how;
• You have good experience with data processing technologies (Dataiku), relational and non-relational databases (ORACLE), and programming languages (Python), and you are passionate about data;
• Finally, we attach particular importance to our future collaborators acting with responsibility and professional ethics on a daily basis.

  

YOUR REQUIRED SKILLS:
Business Skills: 

• IT Development (Expert)
• Data Processing (Expert)
• Architecture (Proficient)
• Data Processing (Expert)
• Data Quality and Security (Expert)
• IT Infrastructure (Proficient)
• IT / Business Relations (Expert)

 Transversal Skills:

• Ability to define relevant performance indicators (Expert)
• Analytical skills (Expert)
• Ability to develop and adapt processes (Expert)
• Project management skills (Expert)
• Ability to understand, explain, and lead change (Proficient)

 Behavioral Skills:   

• Results-oriented (Expert)
• Communication skills – oral and written (Expert)
• Rigor (Expert)
• Ability to synthesize/simplify (Expert)

Languages:
 English (Advanced)
 
Tools / Technologies / Methodologies:

• DATA VIZ BLENDING ANALYTICS DataIKU (Expert)
• IT LANGUAGE PYTHON (Expert)
• DATABASE MANAGEMENT Standard SQL (Expert)
• DATA VIZ BLENDING ANALYTICS Tableau (Proficient)
• DATABASE MANAGEMENT Oracle (Expert)
• AGILE Methodology (Proficient)
• Test and Learn Methodologies (Proficient)
• DevOps Methodologies (Proficient)

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• The Agency Transfer Settlement Officer manages primary debt transfers (syndication) and secondary debt transfers (trading) on leveraged facilities closed by Paris Hub Credit Event Managers 
• The role of the Agent is to coordinate all flows relating to a syndicated loan (financial and information), and to act as an interface between the borrowers and their lenders

Your Main Activities Are

• Treating primary debt transfers (syndication) and secondary debt transfers (trading)
• Implementation of primary operations in ClearPar in liaison with the Credit Events Manager and the syndication desk
• Verification of the existence in the due diligence databases and onboarding if necessary
• Control of the existence in the system and instructions for the creation of third parties if necessary
• Organization of settlements
• Communication with buyers, sellers, co-arrangers and agents as appropriate
• Instructions to the back office for booking, follow-up of receipt of payments and outgoing payments if applicable
• Maintaining Excel tracking files
• Receipt and controls of deeds of transfer

Profile and Skills to Success

• Bachelor’s Degree in Economics, Finance or Accounting
• Up to 2 years of professional experience in Banking and Financial Operations
• Proficient knowledge of MS Office Pack Microsoft Excel and PowerPoint
• Fluent in English, verbal and written
• Team player and able to collaborate
• Attention to detail and rigor
• Client focused
• Analytical ability

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the Job

• The Resource & Portfolio Management (RPM) Team is part of the Securitised Product Group (SPG), which combines all securitisation, insurance and other risk distribution activities within Global Banking EMEA, Capital Markets
• The Trade Management Insurance Portfolio Manager is responsible for the representation of Credit Insurance Policies in dedicated systems and the management of their cash flows (calculation, monitoring of premium, etc.) and for their correct regulatory Capital calculation in the systems, to achieve optimum Capital savings for the bank
• Acting as a point of contact between Syndicate, Business Lines, Insurers and Brokers during the life of a policy, as well as for regulatory reporting, the Portfolio Manager will develop expertise in Credit Insurance management and in regulatory Capital of the Bank
• The Candidate will analyse data to optimize Capital savings on managed transactions, identifying areas for improvement and implementing changes as needed. The Candidate will also be key to ensure that all the contractual commitments related to Resources & Portfolio Management transactions are fulfilled

Your Main Activities

• Assist Credit Insurance Syndicate team in the following tasks:
  1. Contribute to the monitoring of insured amounts and participating in their monthly internal and external reporting within the deadline
  2. Create and update files in RPM tools
  3. Participate in the renewal of general insurance policies
  4. Contribute to the monitoring of insurance premium payments within contractual deadlines, particularly by updating the relevant internal systems and maintaining dashboards
• Calculate premiums and Fees:
  1. Calculate, across the entire Trade Management perimeter, the retrocession of premiums in the event of no claims (No Claim Discount) and the retrocession of brokerage fees (Brokerage fee rebate) and ensure they are returned without delay
• Contribute to the reliability of information flows and their control with GreenStars’ operations team:
  1. Participate in documentation aspects
  2. Ensure the signing of syndication agreements by participating banks
  3. Provide technical guidance to the Syndicate team on operational aspects of syndication agreements, including drafting and reviewing agreements, and stay up to date with industry developments and regulatory changes
  4. Contribute to the monitoring of Master Risk Participation Agreements (MRPAs) signed with participating banks
• Managing the Regulatory Capital process
  1. Ensure the proper booking of guarantees that materialize the existence of an insurance policy
  2. Ensure RWA relief is properly represented in Bank’s capital systems

Profile and Skills to Success

• Master’s degree in Engineering, Finance, Maths or Economics
• Between 3 and 5  years of relevant experience
• Fluency in English both oral and written (mandatory)
• Advanced knowledge of Office package (Excel)

#Li-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

• Responsible for the settlement of client transactions on a timely and cost effective basis, monitoring, analysing and processing client’s instruction data
• Develop a deep knowledge of the market requirements, internal processes and tools
• Ensure market information databases and internal procedures are known and updated
• Ensure that the checklist’s tasks are duly executed, in line with internal procedures and market rules and/or guidelines therefore mitigating settlement costs and operational risk
• Communicate effectively with Client Facing team and provide support on the daily activities, ensuring a close follow-up on any pending investigation
• Contribute to the overall successful running of the Settlement Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct

Profile and Skills to Success

• Bachelor’s Degree in Economics / Finance / Accounting or related
• Up to 2 years of experience in Banking and Financial Operations or similar            
• Advanced level of English, both written and oral
• Knowledge in MS Office Excel
• Attention to detail / rigor
• Ability to deliver / results driven
• Ability to collaborate / teamwork
• Analytical ability
• Communication skills, both written and oral
• Client focused

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

• We’re searching for a top-notch Senior Java Developer to join our dynamic team! In this role, you’ll have the opportunity to work on innovative projects on a multicultural and international organization

Your Main Activities Are

• Designing, developing, testing, and deploying high-quality Java applications
• Collaborating with the product team to understand requirements, provide technical solutions, and ensure the successful delivery of projects
• Mentoring and guiding junior developers
• Understanding of design & architecture principles, common data structures and algorithms complexity
• Staying up-to-date with the latest Java technologies and trends
• Collaborate with cross-functional teams to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Profile and Skills to Success

• Bachelor’s degree in Computer Science, Computer Engineering or related field
• At least 5 years of experience in Java development
• Strong hands-on experience with Java (recent versions)
• Familiarity with Agile/Scrum development methodologies and tools such as JIRA and Confluence
• Experience with unit testing and continuous integration/delivery processes
• Experience with version control systems such as Git
• Proficient Linux user
• Fluency in English (both written and spoken)
• Excellent problem-solving and critical thinking skills
• Strong interpersonal and communication skills, including the ability to effectively communicate technical concepts to both technical and non-technical stakeholders
• Ability to work in a fast-paced environment and handle multiple priorities
• Expert in Java-core including concurrency, performance tuning, spring framework
• Familiarity with cloud computing and cloud deployment
• Strong portfolio showcasing relevant Java development projects (e.g. GitHub page)
• Proven leadership skills and ability to mentor junior team members
• We are looking for a candidate who is passionate about technology, and who is excited to work on challenging projects in a fast-paced environment
• If you meet the qualifications and are ready to take on a new challenge, we would love to hear from you

#LI-Hybrid