Alerts Analyst – Fluente in Italiano – M/F/X – Lisbona – Contratto a tempo determinato 12 mesi – Posizione in modalità ibrida 

Chi Siamo?

BNP PARIBAS CARDIF, L’assicurazione per un mondo che cambia

Siamo leader mondiale nel mercato dei creditori assicurativi, con un forte posizionamento nell’ambito del risparmio e della protezione in oltre 30 Paesi in tutto il mondo.

European Service Center – Cardif Services è una piattaforma europea di servizi con una varietà di processi che mirano a portare l’eccellenza ai nostri clienti interni; essendo parte di BNP Paribas Cardif, è un’organizzazione dedicata a fornire ad altre entità BNP Paribas Cardif una varietà di processi e servizi connessi all’attività assicurativa. Il nostro scopo è quello di portare l’eccellenza ai nostri clienti interni, garantendo livelli massimi di efficienza e affidabilità. Con oltre 480 dipendenti e 6 lingue lavorative, siamo un team multiculturale e diversificato, che opera a Porto e Lisbona, in Portogallo.

Stiamo attualmente cercando un Alerts Analyst – Fluente in Italiano – M/F – a Lisbona


ENTRA A FAR PARTE DEL NOSTRO DINAMICO DIPARTIMENTO – REGULATORY OPERATIONS ITALY

L’Italian Alerts Analyst si occupa di analizzare gli alerts ed i profili di rischio dei clienti per conto di Cardif Italy, per quanto riguarda i contratti assicurativi nell’ambito del Team. 

Dovrai assicurare che tutte le attività e richieste vengano gestite nel rispetto del quadro normativo di riferimento, delle tempistiche e delle procedure fornite. Sarai inserito all’interno del team e operarai in stretta collaborazione con la casa madre e le sue affiliate, coltivando relazioni solide fondate sulla reciproca fiducia.

LA TUA FUTURA MISSIONE ALL’INTERNO DEL TEAM COME ALERTS ANALYST:

·       Garantire un’accurata analisi degli alerts e relativi hits, adottando e rispettando le procedure aziendali e tutte le fasi di analisi richieste.

·       Effettuare l’analisi degli alerts (Sanctions/PEP), generati dalla piattaforma SUN, rispettando le priorità, processi e linee guida forniti dal team leader.

·       Eseguire tutte le verifiche e le ricerche necessarie con lo scopo di classificare ogni hit e alert sotto la sua responsabilità. Tutte le decisioni relative agli alerts saranno documentate rispettando un formato predefinito.

·       Assicurare sempre il più alto livello di servizio e qualità in ogni fase della lavorazione Analizzare le richieste di assistenza agli interventi delle officine (via telefono o via extranet) che includono:

COME NOSTRO ALERTS ANALYST FLUENTE IN ITALIANO, RICHIEDIAMO:

·       Ottima conoscenza della lingua italiana (obbligatoria);

·       Diploma e/o laurea;

·       Precedenti e simili esperienze lavorative saranno considerate un plus.

Completano il profilo:

·       Buona conoscenza delle applicazioni informatiche di base;

·       Ottime capacità analitiche e attenzione ai dettagli;

·       Ottime doti relazionali e comunicative (scritte e orali);

·       Approccio dinamico, flessibile e proattivo;

·       Impegno e dedizione al lavoro;

·       Spiccata flessibilità ed attitudine al lavoro di squadra;

·       Precisione e sensibilità al numero completano il profilo;

·       Conoscenza base del funzionamento dei contratti assicurativi.

COSA OFFRIAMO:

A parte il nostro stipendio attrattivo, potrai usufruire del nostro pacchetto di benefici che include:

  • Indennità pasto
  • Indennità di trasporto
  • Indennità relativa ai figli
  • Assicurazione Sanitaria Privata estensibile al coniuge e figli, Assicurazione Vita e Assicurazione di Viaggio
  • Regime di lavoro ibrido – un bilanciato equilibrio fra I giorni di lavoro in ufficio, per rinforzare la dedizione, creatività, relazioni interpersonali, e giorni di telelavoro fornendo più flessibilità ai nostri collaboratori
  • Sviluppo continuo e opportunità di crescita professionale a livello locale e globale
  • E molto di più…

L’ambiente di lavoro è importante!

  • Approfitta dei nostri servizi moderni, tra cui sala zen e creative, fra altri, molti sconti nella nostra piattaforma di gruppo, corsi di lingua gratuiti, medico in loco e da remoto, e diversi eventi aziendali;
  • Lavorare in un ambiente multiculturale, con varie nazionalità;
  • Far parte di un’azienda che ci tiene alle persone, con una crescita forte e continua, che investe nei propri dipendenti attraverso diverse opportunità di formazione e carriera.

I nostri impegni nei tuoi confronti:

• Impegno a favore della diversità e l’inclusione

BNP Paribas Cardif garantisce opportunità di lavoro pari a tutti coloro che cercano lavoro. Ci impegniamo attivamente per garantire che nessun individuo sia discriminato sulla base dell’età, disabilità, identità di genere, matrimonio o stato di unione civile, gravidanza, maternità/paternità, etnia, religione, convinzioni personali, sesso o orientamento sessuale. L’equità e la diversità sono al centro della nostra politica di reclutamento perché crediamo che promuovano la creatività e l’efficienza, che a loro volta aumentano la performance e la produttività. Concentriamo i nostri sforzi per riflettere gli ideali della società in cui viviamo, mantenendo l’integrità della nostra immagine agli occhi dei clienti.

• Impegno per l’equilibrio tra lavoro e vita privata

In BNP Paribas Cardif abbiamo a cuore il benessere dei nostri dipendenti e promuoviamo una cultura con un buon rapporto tra lavoro e vita personale. Crediamo al benessere dei nostri dipendenti al di fuori del lavoro, essendo fondamentale disconnettersi per ricaricare batterie sia a livello fisico sia a livello mentale. Solo attraverso questo giusto equilibrio possiamo dare il meglio di noi al lavoro.

• Condizioni di Remote Working

Al BNP Paribas Cardif, adottiamo una politica di Smart Working basata su fiducia, autonomia e collaborazione. In questo contesto, i dipendenti idonei possono beneficiare della modalità di telelavoro, flessibile e adattata al nostro ambiente di lavoro ibrido.

Se il tuo profilo e le tue motivazioni corrispondono a quanto richiesto e ti senti motivato a far parte della nostra azienda, non esitare ad inviarci la tua candidatura.

Saremo lieti di prenderti in considerazione per questa posizione.

Attenzione: solo le domande che ci perverranno complete di CV, lettera di presentazione e certificato di studi saranno prese in considerazione per il processo di candidatura.

About the job

  • The Business Management Senior Officer takes ownership of tools and processes required for the management of a group of teams in all topics requiring transversal coordination or consolidation of information such as, for example, HR, Facilities, Finance or community management. They provide support to management processes of setting goals, planning and/or controlling the organization and leading the execution of any type of activity, such as a project or a process, being accountable for a wide variety of tasks impacting the business. Topics may include analysis and elaboration of various reports and presentations used by Top Management in decision making process and focusing on continuous improvement

Your Main Activities Are

  • Support the leadership of the scope on daily activities or projects
  • Perform research and actively support ongoing transversal projects and initiatives.
  • Ensure the deliverables and processes on Finance, HR, Operational Permanent Control, Business Continuity, Community Management, and other related to the management of a department within BNP Paribas are done with good quality and within the proper time frame
  • Develop and own data models, for example in Excel, SharePoint (amongst others), with the purpose of consolidating, analysing and reporting data in a structured and articulated way to support and inform business decisions. Contribute to the development or maintenance of new data models in a large range of activities, such as budget monitoring, space management, monitoring of the recruitment, results of internal surveys, among others
  • Prepare workshops or meetings with internal clients
  • Manage the internal communities, with the organization of events, management of internal sites, sharing of information via mailing list
  • Suggest, follow-up and implement continuous improvement or new projects that benefit and improve the management of the scope
  • Maintain the knowledge management and audit trail processes, ensuring that the right information is being properly stored
  • Support in the yearly budget process and in following-up the budget
  • Management of the portfolio of projects within its scope of teams

Profile and Skills to Success 

  • Bachelor’s degree in Management or similar
  • Relevant experience in Business Management, Data Analyses or simmilar
  • Advanced (C1) level of English
  • Ability to collaborate / teamwork
  • Communication Skills Oral and written
  • Organisational skills
  • Resilience
  • Ability to Leverage networks
  • Ability to set up performance indicators

#LI-Hybrid  

Why joining BNP Paribas?  

· Leading banking institution 

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe. 

· Our presence in Portugal 

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates. 

· International reach  

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:  

  • Retail Banking, a division that brings togetherall ofthe Group’s retail activities andspecialisedbusiness lines; 
  • Investment & Protection Servicesthat includespecialisedbusinesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Bankingdivision that offers tailored financial solutions for corporate and institutional clients. 

· Diversity and Inclusion commitment  

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients. 

· Commitment towards work/life balance 

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. 

· Remote Working Conditions 

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.  

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal 

* Please note that only applications submitted in English will be considered.  

* In case you are selected for this role, further documentation will be requested to support your hiring process. 

About the job

  • The Counterparty Risk Monitoring Officer monitors counterparty risk exposures on BNPP’s CIB clients, to ensure such risks stays within BNPP’s own risk appetite. It includes the monitoring of the positions and the analysis and reporting of exposures in excess of their limits, supporting the simulation of the impact of new trades on the counterparty risk exposure, the management of specific mis-representation of the exposure of the portfolio of clients. It involves a constant discussion with all counterparty risk management stakeholders

Your Main Activities Are

  • Monitor counterparty risk exposure of Financial Institutions and Corporates
  • Analyse the trigger of counterparty risk exposure limit excesses and share the root cause to the credit analysts, credit officers and the relevant business lines
  • When relevant, highlight transactions that breached the bank’s counterparty risk appetite and prepare the relevant warning to the front office
  • Support some pre-trade simulation alongside Front Office on exotic transactions
  • For identified transactions, perform overrides of the counterparty risk pricer using the appropriate override pre-defined methodology
  • Participate to the roll-out of counterparty risk management monitoring frameworks improvements
  • Regularly collaborate with IT and Data Analyst teams to deliver monitoring functionalities improvements

Profile and Skills to Success

  • Bachelor’s Degree in Economics / Finance / Accounting / Mathematics / Statistics or related
  • Up to 2 years of experience in Risk and Controls or similar
  • Advanced level of English, both written and oral
  • Knowledge in MS Office Excel
  • Attention to detail / rigor
  • Ability to collaborate / teamwork
  • Ability to develop and adapt a process
  • Analytical ability
  • Organisational skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Supporting Solutions Officer position is in charge of the 1st level of support on the platforms and processes related to the Procure to Pay Solutions bearing the Procurement & Performance processes

Your Main Activities Are

  • Provide first-line support on SAP, Ivalua, Readsoft, Concur, BI and internal tools to businesses and entities using the tools in the Group
  • Perform high-level functional analysis of incidents and propose solutions in collaboration with the business analysts of second level of support
  • Execute daily controls on sourcing and cost accounting tools to ensure systems are available and running smoothly
  • Participate in PC (Permanent Controls) and ensure the needed documentation
  • Ensure significant incident communication to management and internal Stakeholders
  • Ensure RTS/Ticketing compliance among stakeholders
  • Ensure communication process to users of the solutions
  • Administer some of master data of the platforms that support the S2P process (e.g. WBS/Organizational data)
  • Apply Quality & integrity criteria to his/her perimeter/scope of responsibility. E.g. monitor data sources; perform analysis of rejected data, among others
  • Handle access rights tickets and security-related tasks (recertification), considering the defined SLA’s and procedures, acts upon request from business, controls and makes appropriate updates

Profile and Skills to Success

  • Bachelor in Economics, Finance, Accounting, Information Technology or Computer Science
  • Up to 2 years of Experience in Accounting and Finance, Data Analytics or Information Technology
  • Knowledge in Finance/Tax
  • Knowledge in Operations and Processes – Transaction processing and data capture
  • Proficient in Business Intelligence SAP Business Objects
  • Proficient in Financial Software ERP
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in English 
  • Communication skills – oral & written
  • Attention to detail/rigor
  • Ability to collaborate/Teamwork
  • Ability to understand, explain and support change

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Back Office Agent – Fluent in German –All Genders– Oporto – Open Ended Contract – Hybrid

WHO ARE WE ?

BNP PARIBAS CARDIF, the Insurer for a Changing World. 

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world. 

European Service Center – Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal. 

We are currently looking for a German Back Office Agent (All genders) based in Porto

BE PART OF OUR EXTENDED WARRANTY MANAGEMENT INTERNATIONAL TEAM 

This Team based in Porto city was created to extend the operation of our Client, ICARE, to the European market. ICARE is leader in the French market for warranty in the automobile field and aims to project this experience to the European market through our platform.

Today German and Italian are our main markets but We have already started the operation in Spain, Portugal and Check Republic and We intend to open England, Sweden and more, until 2025.

Our main activities are managing dealer warranty, extended warranty and maintenance contracts by handling authorization requests or contract management request for multiple products depending on the country and partner, all from the same platform and location.

YOUR FUTURE MISSION IN EWM TEAM

  • Management of vehicle repair requests in accordance with the contractual coverage
  • Examination of the admissibility of applications
  • Contact by phone all  required departments 
  • Analysis of the applications and examination of insurability and financial risk to support decision-making in accordance with the procedures and delegation rules
  • Communication of decisions to customers and/or business partners
  • Ensuring the administrative management of all prepared processes

AS OUR NEW BACK OFFICE AGENT, YOU MUST HAVE:

  • Education or university degree in: Business Administration/Business Management; Insurance or banking; Public administration
  • Automotive knowledge is a plus
  • Good knowledge of the IT tools and applications used by the team as per the job requirements
  • Good communication skills, both verbal and written
  • Continuous pursuit of customer satisfaction
  • Striving for very high quality results
  • German fluent
  • Good written English

WHAT DO WE OFFER 

Besides our attractive salary, you will benefit :

  • Meals allowance
  • Transportation allowance
  • Child allowance
  • Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
  • Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees 
  • Continuous development and career growth opportunities on a local and global level
  • And much more…

The work environment is important!

·         Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,

  • Work in a multicultural environment with multiple nationalities,
  • Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

• Diversity and Inclusion commitment

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. 

If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application. 

We will be delighted to consider you for this position.

Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

About the job

  • The Technician Production Support mission is to provide technical and functional support to the banks several applications production environments. Ensure day-to-day quality of service of production environments by resolving incidents, answering requests and monitoring production environments. In addition, it will be required to provide feedback to users and communicate on issue resolution

Your Main Activities Are

  • Provide support to users of the systems in a timely and efficient manner
  • Build and maintain a knowledge base regarding support issues and their resolution
  • Build a working knowledge of the systems and business area in order to provide a high level of support
  • Processes requests for specific actions (processing, extraction, specific work, etc.)
  • Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting
  • Prepare environments for releases and ensuring that the implementation and pre-production tests are carried out

Profile and Skills to Success

  • Bachelor Degree in Information Technology and Computer Science or related
  • At least 3 years of relevant experience in Information Technology or similar
  • Advanced level of English, both written and oral
  • Ability to collaborate / teamwork
  • Client focused
  • Resilience 

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Analyste de Sécurité Financière – M/F/X – Lisbonne ou Porto – CDI – Hybride

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change.

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde.

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal.

Nous recherchons actuellement un/e Analyste de Sécurité Financière  (M/F/X) basé(e) à Lisbonne ou Porto

FAIRE PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DE SECURITE FINANCIERE

L’équipe de Sécurité Financière (Niveau 2 de Conformité) a été créée en janvier 2022 et s’agrandit rapidement pour faire face aux enjeux de la sécurité financière de l’une des plus grandes banques mondiales. L’équipe dynamique, motivée et professionnelle s’assure que les tentatives de transactions illicites n’aboutissent pas. Si vous aimez l’investigation et l’analyse, si vous êtes responsable, avez un focus centré sur les résultats (priorité à la qualité !) et êtes impliqué en matière de Responsabilité Sociale, nous serions ravis de vous rencontrer !

VOTRE FUTUR MISSION AU SEIN DE L’ÉQUIPE SECURITE FINANCIERE

  • Assurer l’analyse de niveau 2 et la validation ou le refus des transactions financières escaladées par les analystes de conformité de niveau 1 ou par les équipes opérationnelles, selon les règles de délégation financière et les procédures établies 
  • Contribuer à alerter la hiérarchie en cas de détection d’une anomalie administrative, d’un risque opérationnel ou d’un dysfonctionnement qui pourrait affecter la qualité du service fourni au client interne comme au client final 
  • Assurer une attitude responsable, mature et professionnelle, via une bonne gestion du temps et des priorités et dans le respect des collègues et de la hiérarchie

EN TANT QUE NOTRE NOUVEL ANALYSTE DE SECURITE FINANCIERE, VOUS DEVREZ AVOIR

  • Une bonne connaissance du domaine de la Conformité (Compliance, Financial Crimes), des principales procédures afférentes ainsi que du cadre réglementaire (une précédente expérience dans le domaine de la Conformité est valorisée)
  • D’excellentes capacités organisationnelles et de solides compétences analytiques
  • Une capacité à travailler de manière autonome et à délivrer les résultats tout en maintenant une haute qualité 
  • De l’ambition, des aptitudes d’apprentissage et un bon esprit d’équipe 
  • Une maîtrise du français professionnel, à l’écrit et à l’oral (C1-C2)

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés
  • Travailler dans un environnement multiculturel avec de multiples nationalités
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature.

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement.

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change. 

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde.

Centre de Service Européen – Cardif Support, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal.

Nous recherchons actuellement un Agent Back Office pour le marché français (M/F/X) basé à Lisbonne

FAITES PARTIE DE NOTRE ÉQUIPE

Rejoignez-nous et intégrez le groupe BNP Paribas Cardif au Portugal !

Vous avez envie de vous lancer dans une nouvelle aventure ?

Vous avez frappé à la bonne porte, nous recherchons des personnes qui souhaitent relever des défis et qui veulent se surpasser.

VOTRE FUTURE MISSION AU SEIN DE CARDIF SERIVES

En rejoignant les équipoes Operations France vous serez en charge de toutes les tàches Back Office

– intégrer un environnement de travail agréable et collaboratif

– intégrer un poste stable dans une entreprise à notoriété établie dans le secteur de l’assurance

Grâce à l´offre de formation complète dont vous bénéficierez, vous aurez une expertise Métier.

 

CE POSTE EST FAIT POUR VOUS SI :

Vous êtes un bon communiquant, rigoureux, organisé, curieux et doté d’excellentes qualités analytiques et rédactionnelles, détenteur au minimum d´un diplôme niveau Baccalauréat (ou équivalent), avec une bonne maîtrise de la langue française orale et écrite et un sens aigu de la qualité du service au Client.

CE QUE NOUS OFFRONS

Outre notre salaire attractif, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

  • Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,
  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature.

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement.

QUI SOMMES-NOUS ?

BNP PARIBAS CARDIF, l’Assureur d’un Monde qui Change. 

Nous sommes le leader mondial sur le marché de l’assurance-crédit avec des positions solides dans l’épargne et l’assurance protection dans plus de 30 pays à travers le monde.

Centre de Service Européen – Cardif Services, Plateforme européenne de services avec une diversité de processus visant à apporter l’excellence à nos clients internes, faisant partie de BNP Paribas Cardif, est une organisation dédiée à fournir aux autres entités de BNP Paribas Cardif une diversité de processus et de services liés à l’activité d’assurance. Nous visons à apporter l’excellence à nos clients internes, en assurant les plus hauts niveaux d’efficacité et de fiabilité. Avec plus de 480 employés et 6 langues de travail, nous sommes une équipe multiculturelle et diversifiée, opérant à Porto et Lisbonne, Portugal.

Nous recherchons actuellement un Conseiller en Service Client – (M/F) basé à Porto

FAITES PARTIE DE NOTRE ÉQUIPE DYNAMIQUE DU CRC/PRC

Nous sommes 50 Conseillers clientèle avec 4 Team Leader et un Manager divisés en deux périmètres:

  • Prévoyance, où nous traitons plusieurs produits d’assurance. Le but de ces assurances est de couvrir le client en cas d’aléas de la vie. Nous n’assurons pas de biens, seulement des personnes (assurance de prêt et assurance individuelle)
  • Épargne, en relation avec les assurances Vie BNP Paribas

Nous excellons dans notre métier directement depuis Porto et ce, depuis 2017 !

Nos Objectifs : Dans les deux métiers, notre Centre de Relation apporte l’expertise et l’approche empathique qui sont une valeur ajoutée essentielle dans un moment clé de la vie de nos Clients !

Nous fournissons un service après-vente qualitatif, principalement par téléphone mais aussi par e-mail, répondant aux doutes des clients et des partenaires bancaires sur nos produits et leurs contrats, les guidant dans la gestion de leurs contrats et les paiements associés, tout en travaillant en étroite collaboration avec les équipes de gestion. De cette façon, nous contribuons fortement à un processus fluide et satisfaisant de bout en bout pour atteindre notre objectif final et commun : la satisfaction de tous.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE

·         Garantir le traitement des appels entrants

·         Répondre aux questions, demandes et besoins des Clients avec expertise ainsi qu’une approche professionnelle équilibrée mais aussi humaine et empathique ;

·         Contribuer à améliorer la qualité de la relation avec le Client

·         Contribuer à l’amélioration de la qualité du service rendu au Client

·         Contribuer à l’amélioration continue de l’efficacité des processus internes

EN TANT QUE NOTRE NOUVEAU CONSEILLER, VOUS DEVEZ AVOIR:

·         Un niveau de Français courant/natif

·         Une connaissance de la structure de l’entretien téléphonique et des techniques de relation client

·         Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)

CE QUE NOUS OFFRONS

Outre notre salaire, vous bénéficierez:

  • Panier repas
  • Indemnité de transport
  • Allocation pour enfant
  • Assurance maladie privée incluant conjoint et descendants, assurance vie, assurance voyage
  • Mode de travail hybride – un équilibre entre les journées de bureau pour renforcer l’engagement, la créativité et les liens humains, et les journées de travail à domicile pour la flexibilité des employés
  • Opportunités de développement continu et d’évolution de carrière au niveau local et mondial
  • Et bien plus encore…

Le milieu de travail est important!

·         Profitez de nos équipements modernes, y compris des chambres zen et créatives, de nombreuses réductions sur notre plateforme de groupe, des cours de langue gratuits, des médecins sur place et à distance et des événements d’entreprise diversifiés,

  • Travailler dans un environnement multiculturel avec de multiples nationalités,
  • Faire partie d’une entreprise axée sur le personnel et dont la croissance est forte et continue en investissant dans ses employés au moyen de possibilités de formation et de carrière.

Nos engagements envers vous

• Engagement envers la diversité et l’inclusion

BNP Paribas Cardif est un employeur de l’égalité des chances et fier d’offrir l’égalité des chances à tous les demandeurs d’emploi. Nous nous engageons activement à faire en sorte qu’aucune personne ne soit victime de discrimination fondée sur l’âge, le handicap, la réaffectation de genre, le mariage ou l’état civil, la grossesse et la maternité/paternité, la race, la religion ou les croyances, le sexe ou l’orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement parce que nous croyons qu’elles favorisent la créativité et l’efficacité, ce qui accroît le rendement et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en respectant l’image de nos clients.

• Engagement envers l’équilibre travail-vie personnelle

Chez BNP Paribas Cardif, nous nous soucions du bien-être de nos collaborateurs et promouvons une culture d’intégration entre travail et repos. Nous croyons que nos employés ont une vie personnelle riche en dehors du travail, étant fondamental d’être déconnecté du travail pour se ressourcer physiquement et mentalement. Ce n’est qu’à travers cet équilibre que nous pouvons tous être à notre meilleur tout en travaillant.

• Conditions de travail à distance

Chez BNP Paribas Cardif, nous adoptons un cadre de travail intelligent basé sur la confiance, l’autonomie et la collaboration. Dans ce cadre, les collaborateurs éligibles peuvent bénéficier de modalités de travail à distance flexibles adaptées à notre environnement de travail hybride.

Si votre profil et vos motivations correspondent à nos besoins et que vous vous sentez motivé pour rejoindre notre société, n’hésitez pas à nous envoyer votre candidature.

Nous serons ravis de vous considérer pour ce poste.

Veuillez noter que seules les demandes présentées avec un CV, une lettre de présentation et un certificat d’études (min. Bac) seront prises en considération et feront l’objet d’une analyse par l’équipe recrutement.

About The Job       

  • The analyst will be within the Market Financing and Overlay Services (MFOS) department. He will be working with the team in charge of the Passive Currency Overlay Management (PCO) or known otherwise as “Share Class & Asset Hedging”.
  • Our activity consists in:
  •  Production Management on behalf of our existing clients : Market data reception and analysis, hedge calculations and FOREX executions
  •  Management of the On Boarding process for both new prospects and existing clients, new and additional business 
  • Constant enhancement and upgrade of the production process through periodic launches of new functionalities 
  • The candidate will demonstrate technical knowledge and critical thinking in a dynamic and fast paced environment. He will be trained on the Passive Currency Overlay business activity, discovering the fund industry, while learning about our business, positioned at the heart of market finance. He will also focus on building communication skills to service clients and answer their queries.  

Your Main Activities Are

Your missions will be mainly focused around the Passive Currency Overlay daily production process and client service.

  • Ensure delivery of the daily production 
  1. Control, analyse & validate the data received from clients provider (Transfer Agent, Fund Accountant)
  2. Launch and monitor the automated order generation process in application of the client hedging guideline
  3. Control spot, forwards and swap orders generated by the system and investigate in case of warning 
  4. Follow-up on order transmission with appropriate desk; either BP2S desk as principal or client execution desk.  Follow-up post execution and accurate booking in the PCO Platform
  5. Launch and deliver client reporting 

Monitor and maintain the PCO Risk control plan

  1. Control client credit risk limit and liaise with client management to request limit increase when necessary
  2. Ensure Global all controls of PCO control framework are done in a timely and effective manner 
  3. Participate in constant tools enhancement and renewal by maintaining macros and VBA tools
  4. Participate to PCO Team activity
  5. Participate to the different team meetings  : 
  6. Participate to the continuous training process to ensure skill sharing across the team 
  7. Contribute to the identification of improvement areas, suggest and follow up action plan to reinforce the PCO tasks and the control framework
  8. Participate to the preparation of new client on boarding in relation with the structuring team. 

Engaging in different transversal projects

  1. Projects can be diverse in terms of topic, duration or scope or skills
  2. Ex: FOREX Credit Risk Management, Client Reporting support, Macro tools and coding enhancements, Client service enhancement, new product implementation… 
  3. Project selection will be done in close cooperation with your manager and will depend on your skills and areas of competence.

Client servicing

  1. Answer clients’ questions and requests
  2. Accompany PCO clients in enhancing hedging service quality

Profile and Skills to Success

  • 2 to 5 years’ experience in the financial services industry and/or financial market 
  • Master’s degree from an Engineering school or University (preferably with a Market Finance specialization)
  • Strong interest and knowledge of financial markets (Money Market, FOREX, conformity, portfolio management)
  •  Fluency in English, any other language is a plus
  • Rigorous, dynamic and motivated candidate with good interpersonal skills
  •  Demonstrate critical thinking and have good writing skills
  • Good knowledge of Excel, VBA/programming, Bloomberg would be a plus

#LI-Hybrid