About the job
- Within Portugal International Markets Hub (PIMH) Operational and Permanent Controls (OPC) Corporate team, the Analyst will provide essential support to enhance the monitoring of Operational Risk Management Framework and actively participate in the OPC Community to enhance operational practices and efficiency
Your Main Activities Are
- Implementation of the Group policy related to Operational Permanent Control Framework within the Business line Wealth Management
- In the hierarchical line to Head of PIMH OPC, in hierarchical line to Head of Wealth Management (WM) PIMH and in functional line to Chief Conduct and Control Officer (CCCO), located in Paris, the Senior OPC Corporate Officer is responsible to ensure the efficacy of the First Line of Defence (1LoD), which span of responsibilities covers: Permanent Control set-up and maintenance; Management of the Risk and Control Self-Assessment (RCSA) related Processes; Dynamic management of the Operational Risk Management; Management support and governance; Follow-up of findings, recommendations and Metier-to-implement Permanent Control actions; Coordinate requests and/or actions raised by the Group, Functions, Internal Governance (IG), among others; Awareness, training and advisory
- Update the 1LoD Control Plan, in line with the Group’s and/ or the Second Line of Defence (2LoD) Generic Control Plans
- Coordinate the roll-out of the Risk and Control Self-Assessment (RCSA) process, including the risk identification and the design of controls (Key Surveillance Points (KSPs))
- Contribute to the Procedures Management, review/update the operations-sponsored policies and procedures, in adequacy with the Group’s norms/requirements, the Metier’s guidelines and/or applicable regulations; and coordinate/manage “Procedures committees” and community
- Coordinate the delivery/disseminate the 1LoD Control Plan, Metier’s policies, procedures and KSPs to the OPC Community
- Propose and monitor mitigation actions relating to gaps/anomalies highlighted by performed controls
- Ensure periodic and ad-hoc reporting to the appropriate level of management as well as to 2LoD
- Collect and analyse the Operational Risk incidents (Historical Incidents (HI))
- Collect and analyse potential incidents identified by local OPCs and ensure the implementation of relevant remediation plans defined at local level
- Track to completion and report on findings, recommendations and Permanent Control actions
- Participate to any meetings or Committees subject to tackle operational risks and contribute to the local Internal Control Committees
- Ensure and/or help in building appropriate training on Operational risks and Permanent Control framework is provided to WM employees in Head Office (HO) and entities
Profile and Skills to Success
- Bachelor’s degree in Economy, Finance, Banking or Risk Management
- At least 5 years of Experience in Permanent Control, Compliance, Audit or Risk Management
- Relevant Experience on Financial Services or Private Banking Industry
- Knowledge of financial instruments and processing systems
- Proficiency in Microsoft Office Pack (Word, PowerPoint and Excel)
- Fluency in English
- Capacity for analysis and synthesis with rigor delivering quickly and frequently
- High quality documents within deadlines, multitasks management
- Proactive and initiative capacities, reliability, autonomy and dynamism
- Organisation skills
- Communication skills, open-minded, team player
- Ability to build network working relationships with various stakeholders
#LI-Hybrid #careerboost
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Unisciti a noi presso BNP PARIBAS CARDIF SUPPORT,
Presso il nostro European Service Center – Cardif Support, con sede a Porto e Lisbona, in Portogallo, operiamo come un dinamico hub multiculturale di oltre 600 professionisti che parlano più di 11 lingue.
Il nostro obiettivo è fornire ai nostri clienti, interni ed esterni, il massimo livello di servizio, affidabilità ed efficienza, offrendo processi e servizi diversificati e allineati alle migliori pratiche del settore assicurativo.
Pronto ad iniziare il tuo prossimo capitolo professionale con noi?
Diventa il nostro nuovo Operatori Amministrativi e Meccanici Auto – Fluenti in Italiano a Oporto o Lisbona
FAI PARTE DEL NOSTRO DINAMICO TEAM
Questo team con sede a Porto è stato creato per estendere le operazioni del nostro cliente, ICARE, al mercato europeo. ICARE è leader nel mercato francese per la mobilità automobilistica e i servizi di flotta, supporta le sue operazioni europee attraverso la nostra piattaforma.
Oggi la Germania e l’Italia sono i nostri mercati principali, ma abbiamo già avviato l’operazione in Spagna, Portogallo e Repubblica Ceca.
Le nostre principali attività includono la gestione del servizio veicoli, la manutenzione e i contratti di servizio esteso, la gestione delle richieste di autorizzazione e le richieste di supporto ai clienti per più prodotti, operando in diversi paesi e regioni, tutto dalla stessa piattaforma e località.
LA TUA FUTURA MISSIONE
Integrato in un call center con una dimensione umana, tra le sue funzioni, dovrai:
- Informare via telefono ai clienti beneficiari e ai distributori/tecnici professionali coinvolti nella gestione delle richieste,
- Analizzare le richieste di assistenza che includono:
– Verificare le condizioni applicabili al contratto,
– Verificare la documentazione relativa agli interventi,
– Verificare i preventivi e il costo stimato della riparazione,
– Verificare il rispetto delle condizioni contrattuali,
- Elaborare gli accordi corrispondenti,
- Controllare e codificare le fatture dei nostri principale partner,
- Realizzazione di controlli di fatturazione e di prassi dei nostri principali soci,
- Essere un rinforzo per gli altri dipartimenti e l’attività del servizio.
PRONTO A FARE LA DIFFERENZA? ECCO CIO’ CHE CERCHIAMO:
- Conoscenze in ambito automobilistico;
- Esperienza minima di due anni in un call center, preferibilmente nel settore automobilistico e assicurativo (preferibile);
- Capacità di analizzare e contestare i preventivi dei lavori di riparazione e manutenzione (costi, tempistiche, etc…);
- Capacità di fornire spiegazioni chiare sulla decisione di reclamo al riparatore e al cliente;
- Lingue: Eccellente livello di Italiano, buon livello di Inglese e/o Portoghese. Altre competenze linguistiche saranno un plus;
- Dominio di strumenti informatici (Microsoft Office);
- Interessato/a, Organizzato/a, Dedicato/a;
- Pronto ad aiutare il cliente focalizzando la sua attenzione con rigore e capacità di comunicazione;
- Si valorizzerà anche la capacità di adattamento e collaborazione.
COSA C’È IN SERBO PER TE?
Oltre ad una retribuzione competitiva, ecco un’anteprima di ciò che puoi aspettarti da noi:
- Benefit competitivi: buoni pasto, benefit per i figli ed indennità flessibili mensili inclusi nel nostro pacchetto di welfare completo;
- Copertura assicurativa completa: serenità garantita grazie al nostro pacchetto assicurativo di alta qualità (assicurazione sanitaria (estendibile anche al coniuge e familiari a carico) vita ed infortuni personali).
- Flessibilità ridefinita: adotta il nostro modello di lavoro ibrido per un perfetto equilibrio tra vita professionale e personale;
- Crescita professionale continua e personalizzata: sviluppa la tua carriera grazie a opportunità di formazione e sviluppo continuo a livello locale e globale;
- Ambiente di lavoro dinamico e stimolante: lavora in strutture moderne che includono sale relax, corsi di lingua gratuiti ed eventi aziendali diversificati;
- Cultura orientata alle persone: entra a fare parte di un ambiente multiculturale che mette al centro il benessere dei dipendenti e la crescita professionale.
DIVERSITÀ E INCLUSIONE SONO IMPORTANTI PER NOI!
BNP Paribas Cardif è un datore di lavoro che garantisce pari opportunità e si impegna ad offrire uguali possibilità a tutti i candidati.
Promuoviamo attivamente un ambiente di lavoro inclusivo, assicurando che nessuno sia discriminato in base a età, disabilità, identità o espressione di genere, stato civile, gravidanza o genitorialità, razza, religione o credo, sesso o orientamento sessuale.
L’equità e la diversità sono al centro della nostra politica di selezione, poiché crediamo che favoriscano la creatività e l’efficienza, contribuendo a migliori prestazioni e a una maggiore produttività. Inoltre, ci impegniamo a riflettere la società in cui operiamo, mantenendo al contempo l’immagine dei nostri clienti.
Puoi contare su di noi?
Se sei pronto a contribuire a plasmare il futuro del settore assicurativo ed il tuo profilo è in linea con la nostra visione, inviaci la tua candidatura con: CV, lettera di presentazione e certificato di studi
Saremo lieti di darti il benvenuto nel nostro team.
Nota: saranno prese in considerazione esclusivamente le candidature completa, con tutta la documentazione richiesta.
About the Job
- The Information Technology (IT) Business Analyst will work on this new product focused on the evolution of third-party data ecosystems, aiming to streamline the integration of new data and technologies (such as data virtualization, Application Programming Interfaces (APIs), etc.) and enhance the accessibility and real-time availability of data across systems
- This Business Analyst acts as the bridge between business stakeholders and the development team, ensuring business needs are accurately captured, analyzed, and translated into clear functional requirements. The role involves gathering information from multiple sources, understanding business processes and data requirements, and supporting the implementation of solutions. The Business Analyst works closely with developers to clarify requirements, define acceptance criteria, validate solutions, and ensure alignment with business objectives. Additionally, the role plays a key part in testing activities by preparing test scenarios and test cases, coordinating and supporting Functional Testing and User Acceptance Testing (UAT), managing defect tracking, and assisting end users throughout the validation process to ensure successful deployment and adoption of the solution
- The global aim of the project is to ensure high data quality and consistency across various REFERENTIALS data sources, reducing discrepancies in reporting and closing figures. This will be achieved by performing a deep analysis of existing data and sources and transforming the processes and technologies used, including the existing REFERENTIALS. The goal is to streamline workflows, improving time-to-market and enabling faster, more accurate insights for better decision-making
- The Business Analyst will be responsible for managing the complete lifecycle of a requirement, from initial specification to final delivery for the end user
- Working primarily in an Agile environment, the Business Analyst will drive iterations, manage backlogs, and ensure that software meets both technical and business standards through rigorous testing
- The Business Analyst will act as the critical bridge between business units (such as Sales, Marketing, and Finance) and IT/Development teams, translating complex business needs into clear, actionable technical specifications
Your Main Activities Are
- Facilitate workshops and interviews with stakeholders to elicit, analyze, and document detailed Business Requirements. Translate high-level needs into functional and technical specifications, including User Stories, Acceptance Criteria, and Process Maps
- Analyze current (“As-Is”) business processes and design improved, efficient future-state (“To-Be”) workflows. Identify bottlenecks, gaps, and opportunities for automation or digital transformation using modeling tools (e.g., BPMN, UML)
- Manage and prioritize the product backlog in collaboration with Product Owners, making critical decisions on feature essentiality against the Minimum Viable Product (MVP) to ensure incremental value delivery
- Own the requirement from inception through to the design phasing process, ensuring requirements are accurately translated into technical designs and managing the transition through the project lifecycle
- Act as the primary liaison between business and technical teams. Manage stakeholder expectations regarding project scope, timelines, and deliverables, and present project updates and proposed solutions to both technical and non-technical audiences
- Own the end-to-end testing process. This includes defining test strategies, writing complex Integration System Testing (IST) scenarios for data flows, performing regression testing, and managing the defect lifecycle within Asset Liability Management (ALM) Octane to ensure full traceability
- Lead UAT by defining test scenarios and guiding business users through the validation process to ensure successful deployment and adoption
- Utilize data analysis to validate business assumptions, monitor data quality, and create reports/dashboards to track Key Performance Indicators (KPIs) and the success of implemented solutions
Profile and Skills to Success
- Bachelor’s degree in Information Technology and Computer Science, Information Systems or Business Management
- At least 3 years of experience as a Business Analyst or a similar role
- Professional experience in Referential administration (data management, database)
- Deep expertise in Agile frameworks, including sprint management, backlog refinement, and MVP prioritization
- Advanced knowledge of IST (Integration), UAT, and regression testing
- Proficiency in ALM Octane (for testing and traceability), Jira (for task and backlog management), and documentation tools like Confluence
- Proficiency in eliciting requirements, writing User Stories/Acceptance Criteria, and process modeling
- Knowledge of applications architecture and system interfaces
- Fluent in English, both spoken and written
- Rigor and Attention to detail
- Able to make quick, informed decisions when timelines are tight
- A proactive approach to continuous improvement, embracing iterative feedback
- Capable of translating complex technical constraints into business language and lead productive group discussions
About the Team
- Information Technology Transversal & Functions (ITTF) is a new IT framework encompassing the Projects & Systems of the Finance and RISK functions, with a strong focus on efficiency, proximity, agility, and time-to-market. ITTF is a new worldwide organizational model that will contribute to tackling the major challenges of the Group’s transformation, both today and tomorrow, building the best offering for the Finance and Risk community through a progressive rotation to new technologies and best practices. The ITTF organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, Corporate and Institutional Banking (CIB), Finance, and RISK, and their related IT teams
- IT Transversal & Functions is part of the Information Technology Group (ITG) organization, with threefold sponsorship by ITG, Finance, and RISK
- One of the products of this project is “UMD” (UNIQUE ID, MATCHING & DATA COLLECTION) that has the objective and ambition to build and deploy a matching solution live having as a target matching as a service capability with unique identification to all third parties publishing through the Businesses and locations (facilitating cross-selling, making Group-level reports reliable) and new data collection application delivered
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the Job
- The Product Owner will work on a project focused on the evolution of third-party data ecosystems which aims to streamline the integration of new data and technologies such as data virtualization, Application Programming Interfaces (API), etc., enhancing the accessibility and real-time availability of data across systems
- The Information Technology (IT) Product Owner is accountable for defining, delivering, and continuously evolving strategic business applications and referential platforms that support the organization’s core processes and data domains. Acting as the bridge between Business and Technology, the Product Owner drives the end-to-end product lifecycle, from vision and roadmap definition to successful delivery and adoption, ensuring the creation of scalable, sustainable, and business-value-driven solutions
- The role owns product strategy, prioritization, and execution, ensuring that delivery teams consistently build high-quality products that meet business objectives, user needs, architectural standards, and governance requirements. As a senior leader, the Product Owner provides direction to multidisciplinary teams, influences stakeholders at all levels, and serves as a reference point for product management and delivery excellence across the organization
Your Main Activities Are
- Design, understand and analyze the needs coming from the Business or deriving from market changes, proposing detailed requirements
- Define and own the product vision, roadmap, and delivery strategy
- Lead the delivery of new applications and referential systems from ideation to production
- Manage and prioritize the Product Backlog based on business value and strategic objectives
- Collaborate with Business, Architects, Developers, Quality Analysts (QA), and Operations teams to ensure successful delivery
- Drive product governance, risk management, and compliance with Group standards
- Monitor delivery progress, product adoption, and business outcomes through Key Performance Indicators (KPIs)
- Act as a senior reference within the organization, mentoring Product Owners and contributing to product management best practices
Profile and Skills to Success
- Bachelor’s degree in Information Technology and Computer Science, Information Systems or Business Management
- At least 5 years of professional experience as a Product Owner or a similar role
- Professional experience delivering Master Data Management (MDM), referential applications, data governance, and data modelling solutions
- Experience defining acceptance criteria and supporting Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing (UAT), and release readiness activities
- Strong experience managing product roadmaps, backlog prioritization and end-to-end delivery in Agile environments (Scrum/Kanban)
- Proficient knowledge of Azure and/or AWS, Continuous Improvement/Continuous Development pipelines, GitLab, Azure DevOps and deployment processes
- Knowledge of IT governance, security, risk management, KPIs, and delivery performance management within large enterprise environments
- Fluent in English, both spoken and written
- Strong accountability, decision-making skills, and focus on delivering outcomes
- Ability to influence, negotiate, and align business and IT stakeholders
- Ability to balance business priorities, product vision, and technology decisions
- Strong communication skills with the ability to drive alignment and foster effective cross-functional teamwork
About the Team
- Information Technology Transversal & Functions (ITTF) is a new IT framework encompassing the Projects & Systems of the Finance and RISK functions, with a strong focus on efficiency, proximity, agility, and time-to-market. ITTF is a new worldwide organizational model that will contribute to tackling the major challenges of the Group’s transformation, both today and tomorrow, building the best offering for the Finance and Risk community through a progressive rotation to new technologies and best practices. The ITTF organization is the outcome of several convergences: between the Project & Systems teams of Group Finance, Corporate and Institutional Banking (CIB), Finance, and RISK, and their related IT teams
- IT Transversal & Functions is part of the Information Technology Group (ITG) organization, with threefold sponsorship by ITG, Finance, and RISK
- One of the products of this project is “UMD” (UNIQUE ID, MATCHING & DATA COLLECTION) that has the objective and ambition to build and deploy a matching solution live having as a target matching as a service capability with unique identification to all third parties publishing through the Businesses and locations (facilitating cross-selling, making Group-level reports reliable) and new data collection application delivered
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Settlement Account Manager works within the Securities Transaction Management Department and is responsible for the processing and follow up of the main processes which include pre and post settlement activities, clearing, relevant legal documentation, transaction and event-related accounting for securities deemed in scope. In the scope of these activities, the Officer interacts with several internal departments, external counter parties and entities
Your Main Activities Are
- Rigorous management of the client transactions by monitoring pending/failed instructions, detecting errors/discrepancies and providing accurate information to clients either via email or phone in accordance to agreements in place
- Develop a deep knowledge of the clients specificities, market requirements, internal processes and tools
- Ensure client specificities databases and internal procedures are known and updated
- Ensure that the checklist’s tasks are duly executed, in line with internal procedures and market rules and/or guidelines therefore mitigating settlement costs and operational risk
- Communicate effectively with Clients and provide support on the daily activities, ensuring a close follow-up on any pending investigation
- Contribute to the overall successful running of the Settlement Department whilst respecting BNP Paribas rules and guidelines in terms of Compliance, Risk and Conduct
- Report and/or escalate any sensitive or risky situation to the management
Profile and Skills to Success
- Bachelor Degree in Economics / Finance / Accounting / Management or related
- Up to 2 years of experience
- Advanced level of English, both written and oral
- Knowledge in MS Office Pack
- Attention to detail / rigor
- Ability to collaborate / teamwork
- Ability to deliver / results driven
- Analytical ability
- Communication skills, both written and oral
- Client focused
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Your Main Activities Are
- Production of dashboards & ad-hoc reporting
- Create descriptive, predictive and quantitative analyses addressing key business priorities and supporting the stakeholders’ decision making
- Support and monitor the run of these actvities of data analysis, reporting and data mining
- Contribute to disseminate a culture of data driven solutions within HR
- Provide visibility on performance and activities of BNP Paribas to relevant stakeholders
- Data quality and set up of a strong control framework
Profile and Skills to Success
- Bachelor’s degree in Human Resources or in Economics, Finance
- Ate least 1 year of relevant experience
- Proficiency in Excel
- Fluent in English
- Attention to detail/rigor
- Ability to collaborate/teamwork
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Join us at BNP Paribas Cardif Support.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
Ready to kick off your next professional chapter with us?
Become our new Actuary based in Porto
Be part of the Management Control Team, more specifically in the Actuarial inventory control and analysis department, where you will participate in the production of the Closing reporting of the BNP Paribas Cardif French entities.
You will join a dynamic Finance department undergoing transformation, combining high technical requirements with a collective and supportive spirit, enabling everyone to thrive and develop strong skills.
YOUR FUTURE MISSION IN THE MANAGEMENT CONTROL TEAM
Your key responsibilities will be:
- Participating in the production of financial statements and internal and external reporting
- Participating in the optimization of the Closing works
- Contributing to the transformation of the department’s activity: development of business and activity analysis axes (€/UL fund, Financial Reporting Surveillance Program, markets’ evolution), KPIs definition
- Participating in technical studies on an ad-hoc basis
- Participating in the transformation project for the improvement of management and accounting data
As an actuary, you will interact with the accounting, management, actuarial model and data scientist teams. You will contribute and participate in data monitoring in order to understand and secure the evolution of the IFRS 17 aggregates.
READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:
- Experience of minimum 7 years in Finance / Management Control or Actuarial
- Master’s degree or equivalent in any relevant field
- Proficiency in Financial Models, financial and performance analysis and measurement and budget management
- Ability to collect, prioritize, and integrate large volumes of information, process them, simplify them and synthesize them effectively
- Fluent in French and English (B2 level minimum)
- Knowledge of VBA / SAS / Python would be a plus
WHAT’S IN IT FOR YOU?
In addition to our attractive salary, here’s a glimpse of what you can expect from us:
- Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
- Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
- Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
- Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
- Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
- Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.
DIVERSITY AND INCLUSION ARE IMPORTANT TO US!
BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
CAN WE COUNT ON YOU?
If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!
Note: Only complete applications with all the required documentation will be considered.
About the job
- Handling all the Compensation and Benefits activities within the organization in accordance to Local and Group regulations and guidelines ensuring fair and market aligned practice
Your Main Activities Are
- Ensure that the organization’s compensation practices are in compliance with current laws, regulations and Group procedures by keeping up to date with any new releases
- Manage off-cycle salary increase requests by performing in-depth analysis of current employee situation, peers and external benchmarks
- Ensure HR Systems are up to date and ensure their Data quality, critical for Compensation management and Compensation related processes
- Contribute to the HR Operational Permanent Control framework by conducting periodic audits and controls on HR Systems and processes and by replying to Group or IG requests
- Contribute to the successful deployment of the annual Compensation Review Process by performing daily tasks such as system data cleaning, reporting, analysis and overall replying to Group requests
- Contribute and participate to ongoing and to be started projects led by the team by providing expertise in the required matter or by developing the required the work to reach the project’s objectives and additionally also contribute to the team development by identifying improvement opportunities
Profile and Skills to Success
- Bachelors’ degree in Business Management or Human Resources
- At least 1 year of professional experience in Compensation and Benefits
- Fluency in English and Portuguese
- Expertise in MS Office tools (Excel, PowerPoint)
- Attention to detail/rigor
- Critical thinking
- Analytical Ability
- Ability to develop and adapt to a process
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Cash Investigations Team Leader will manage team resources while supervising responsibilities handled by the team to guarantee the smooth functioning of the activity. The team leader will also ensure that productivity, quality and risk management are dully handled while managing relationships with different stakeholders
Your Main Activities Are
- Support the team members in managing teams’ tasks, solve escalating issues, and report incidents. Define together with the team members the necessary support for daily activities
- Ensure that tasks are coordinated to a high quality and service level
- Contribute to the process of people management in line with the career path defined with the Operations Manager
- Manage and follow people engagement and development. Anticipate team and activity management needs with the teams, in order to be able to address mobility with the due anticipation whenever possible
- Define Team member’s objectives in line with the department strategy and together with the manager (local and activity) and perform regular objectives reviews
- Deal with client issues escalated by the team and share it with management when appropriate
- Contribute to the definition and performance of the necessary controls for activity in order to ensure that the envisaged activity is delivered to a high quality standard
- Participate in new projects and contribute to the development of client relationships
- Produce and deliver the necessary reports and key Performance Indicator (KPI) related to the work and the team
- Share information and initiatives with the teams (in team meetings or events)
Profile and Skills to Success
- Bachelor’s Degree in Economics, Finance and Accounting
- At least 3 years of Experience in Banking and Financial Operations
- Knowledge in Operations and Processes – Transaction processing and data capture
- Knowledge in Risk Management
- Proficiency in Microsoft Office Pack (Excel, Word, PowerPoint)
- Fluency in English
- Attention to detail/rigor
- Decision Making
- Ability to inspire others and generate people’s commitment
- Ability to develop others and improve their skills
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- The Data Protection Trainee’s mission is to support on key transversal data privacy and protection projects, to support on coordination of activities of the Data Protection activity at Group level under the supervision of the Group Data Protection Officer (GDPO) Advisory Team Leader, and to support and contribute for overseeing the Group BNP Paribas activities alignment with the Data Protection and Privacy (DPP) BNP Paribas framework across the world. Integrated in the Group Data Protection Risk Advisory team, we are seeking for technical profiles for this position who will be focused on learning from a Worldwide team of specialists in privacy and cybersecurity
Your Main Activities Are
- Supporting the team in performing independent verifications of the controls implemented, and issue recommendations with regards to privacy, IT processes, data management and security, and compliance with the Group BNP Paribas DPP framework and regulation (for example, General Data Protection Regulation, GDPR; California Consumer Privacy Act, CCPA; General Personal Data Protection Law, LGPD; Personal Data Protection Act, PDPA; among others)
- Supporting the team in the oversight of key personal data breaches and other DPP incidents and work with key stakeholders (such as Chief Data Officers, Chief Information Security Officers, Data Protection Officers, IT, Legal, among others) on the risk identification, ensure the consistency of potential incidents qualification, conduct post mortem analysis, and validate the adequacy and solutions implementation
- Support the team in the industrialisation and rationalisation of team activities, through leveraging existing Group systems, existing data, and designing and implementing new tools where necessary
- Supporting the team in advising key internal stakeholders (for example, Chief Data Officers, Chief Information Security Officers, Data Protection Officers, Business, among others) regarding DPP requirements in transformation projects and impact assessments, notably for initiatives using innovative technologies such as AI, machine learning, or Internet of Things (IoT)
- Supporting the team in providing advice on the maintenance of the Group’s Data Protection and Privacy Governance and framework, as well as the definition and creation of DPP policies, guidelines, and procedures of Group BNP Paribas
- Investigate and develop frameworks to improve the protection of personal data across the Group, leveraging on sectorial best practices (for example, ISO27001, ISO27701, Euro Privacy, among others)
- Supporting the team in the study and analysis of global technical regulations and authority decisions, providing lessons learned, best practices, and guidelines to the Group main stakeholders (Chief Data Officers, Data Protection Officers, IT, among others)
- Attend regular/ongoing data protection, information security, and privacy training and continuous improvement
Profile and Skills to Success
- Bachelor’s Degree in Law / Data Management or related
- Advanced level of English, both written and oral
- French and a 3rd language (preferential)
- Knowledge in Risk / IT / Regulatory / Data Security or similar
- Knowledge in Data Protection and Privacy, Cybersecurity and IT standards, laws, regulations, and policies
- Active listening
- Ability to collaborate / teamwork
- Ability to share / pass on knowledge
- Analytical ability
- Responsibility, professionalism, and willingness to learn and develop competencies leveraging on more senior team members
- Open to collaborate in challenging and developing innovative approaches
- Regarding conduct: supporting and fostering a culture of good conduct and data protection; demonstrate responsibility, proactivity, transparency, and accountability for identifying and managing conduct risks and data protection risks; consider the implications of actions on colleagues, partners, and clients before making decisions, and escalate issues to your manager when unsure; eager to learn and develop competencies along the period of the internship
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.