Client Database Officer

June 25, 2024

Client Database Officer


  • Permanent
  • PT-Lisboa
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About the job

  • The Client Database Officer mission is to ensure the quality of the Account Referential department, as it is at the forefront of the operational activity and is responsible for managing and maintaining the client accounts Database platforms for BNP Paribas. Additionally, as the client accounts are the driver of all the activities that the department provides to the Bank’s customers, the team plays an essential role within the bank and this position needs to take into account that it is a multi-cultural team split between Lisbon and Porto offices that work as one

Your Main Activities Are

  • Be responsible for LCN, cash or securities account opening, modification and account closing in local and global markets
  • Support the team with sensitive setups such as foreign exchange (auto-fx, derogation and exclusion) and fees
  • Communicate with clients and service partners increasing the level of service and network
  • Due to the sensitive nature of the activity controls and validations, is essential to guarantee an excellent service and has to be performed with great level of rigor and detail
  • Actively perform at the highest level and participate in maintaining the supporting files that are used on a daily basis

Profile and Skills to Success

  • Bachelor’s degree in Economics, Finance or Accounting
  • Up to 2 years of relevant experience in Banking and Financial Operations
  • Fluent (C1) level of English
  • Ability to collaborate / teamwork
  • Attention to detail / rigor
  • Adaptability
  • Ability to deliver / results driven
  • Organisational skills
  • Skills in Office pack (namely Excel)


Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

 · Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.