Business Analyst Trainee

Electronic Client Solutions (ECS) is a global team within the COO group, with teams based in London, Lisbon, New York and Singapore, ECS represents the backbone of BNP Paribas’s Electronic trading offering.

Its core function is to provide a single point of contact for Client queries for all our Electronic products and services. ECS supports Clients, Trading venues and external counterparties, is responsible for Client enablement, Client Support and vendor relationships across all our Ecommerce platforms.

ECS supports BNP PARIBAS clients on Single dealer and Multi dealer platforms in conjunction with Sales and Trading. Its responsibilities fall into three main business/product lines organised respectively into three sub-teams:

• FX Cash / Options / Algos / Commodities
• Fixed Income – Rates / Credit / Structured Products / Derivatives
• Structured Products / Derivatives

ECS are a critical component of Electronic Business & Markets group, providing the highest level of service to our external and internal clients to position BNP Paribas as a leading provider of Electronic Markets solutions.

I. AI and Data Management Project management:

• Help Drive AI Projects related to automatization of pricings for Structured Products
• Engage with the sales teams to collect feedbacks and areas of improvement
• Understand client requests and help improve the AI translator abilities
• Troubleshoot errors
• Help develop tools to process and analyse large amounts of unstructured data for monitoring purposes
• Read model calibration results and be able to have a critical opinion
• Produce KPIs on the project status for top management

II. Business Support:

• Investigate and resolve issues across all BNP Paribas electronic products and services, ensuring a quick and effective resolution.
• Ensure clients are connected, having the ability to price and to trade at all times.
• Using data-mining analysis tools to identify issues.
• Provide business support & training to several teams and ensure the proper usage of the platform.
• Assist users in finding alternatives to automate their pricing needs.

III. Communication:

• Propose and create new marketing materials to promote the platform and new features.
• Ensure the information available in the platform regarding existing/new features are up to date.
• Client Engagement Activities: Monitor new client activity, monitor dormant clients and users and conduct reactivation campaigns.

• Academic background in Engineering, Mathematics, Finance, Economics or similar areas

• An overall understanding and interest in the financial world

• Fluency in English

• Excellent communication skills and client focus

• Strong team work while being able to work autonomously

• Strong analytical and problem solving skills

• Ability to work under tight deadlines and organisational skills

• Strong Excel knowledge

• Interest in AI related projects

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;

• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;

• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.