Chargé(e) de Gestion de contrat – AEP – M/F/X – Lisbonne – CDI – Hybride

Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.

Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 11 langues.

Notre objectif ? Offrir un service d’excellance, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel Chargé de Gestion de contrats (M/F/X) basé à Lisbonne

 

Rejoignez notre équipe dynamique Assurance Epargne Pension !

Nous sommes en charge de la gestion de contrats d’Assurance Vie et Retraite, de nos partenaires de BNP Paribas Cardif, et nous travaillons au sein de la BU «AEP» (Assurance Épargne Pension). Notre objectif est d’assurer une gestion opérationnelle optimale, dans l’application et le respect des procédures et des règles en place, notamment en appliquant un contrôle de premier niveau, en visant toujours la satisfaction de nos partenaires et de nos clients dans un esprit d’amélioration continue.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE DE GESTION D’ACTIFS

  • Contribuer à l’analyse, au traitement et au contrôle des actes de souscription et opérations d’après-vente (Assurance vie et contrats Retraite)
  • Garantir l’application des règles établies en matière de qualité, de contrôle, de sécurité des opérations ainsi que de gestion des risques telles que défini dans les procédures de travail.
  • Assurer un service d’excellence, en agissant de manière intègre et professionnelle dans chacune des interactions impliquant l’ensemble des acteurs de la chaîne.
  • Contribuer aux projets et actions visant à favoriser la coopération assurer l’amélioration continue des niveaux de service

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

  • Un niveau de Français courant/natif 
  • Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
  • Capacité à collaborer / travail d’équipe
  • Capacité d’organisation et d’adaptation
  • Capacité d’analyse
  • Capacité à communiquer (à l’oral et à l’écrit)
  • Être orienté client

Pourquoi nous rejoindre ?

En plus d’un salaire attractif, voici un aperçu de tout ce que vous pouvez attendre de nous :

  • Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages. (tirei les enfants)
  • Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
  • Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
  • Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
  • Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
  • Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.

About the job

  • The Corporate Coverage Trainee will work with the Coverage Portugal and Local Business to actively develop the franchise with an objective to increase the Business Line Revenues

Your Main Activities Are

  • Support of Coverage Portugal and Local Business (Cash Management and Trade)
  • Reports and statistics to Head of Team and members
  • Support in the management of the clients’ portfolio, including but not limited to:
  • Assist in client relationship ensuring commercial follow-up on initiatives launched
  • Mailing and check on quick responses to clients
  • Take an active role in preparing Know Your Client (KYC) procedures in cooperation with Relationship Manager (RM)
  • Initiation and preparation of onboarding/recertification KYC processes, understanding the purpose of each client onboarding or recertification request and, if need be, explains BNP Paribas KYC process to the client liaising with the Due Diligence Team (DDT)
  • Take an active role in preparing Environmental, Social and Governance (ESG) assessments and Clients Action Plans in cooperation with the banker
  • Organize and ensure minutes for the regular meetings and action plans with other business lines
  • Ensure invites and follow-ups on internal initiatives( eg:. In-person or virtual conferences, etc.)
  • Data Intelligence by helping cleaning client lists, contacts, Customer Relationship Management (CRM) lists, keeping archive of selected clients, following up on credit approvals and contracts
  • Help respond to Request for Proposal (RFP) questions or proposals related to Portugal and pricing validation
  • Attend, if necessary, meeting with clients and accompany them with their daily cash management business
  • Prepare client pitches and commercial material and take the responsibility for following up on action points until completion
  • Perform data input such as reporting, pricing, etc.
  • Constantly evaluate and understand customer banking practices and trends in the market

 Profile and Skills to Success

  • Master’s degree in Management, Finance, Economics or Accounting
  • Knowledge of Finance
  • Fluency in English (both oral and written)
  • Client relationship and communication skills
  • Critical thinking and analytical ability
  • Ability to collaborate with others and to work with strict deadlines

#On-Site

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Rejoignez-nous chez BNP Paribas Cardif, l’Assureur pour un Monde qui change.

Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de protection dans plus de 30 pays à travers le monde, nous sommes engagés dans l’innovation et l’excellence.

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 700 professionnels multiculturels parlant 6 langues.

Notre objectif ? Offrir le plus haut niveau de service, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Devenez notre nouvel RESPONSABLE D’ÉQUIPE OPC (M/F/X) basé à Lisbonne

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE D’OPC

L’objectif principal de l’équipe est de déployer le dispositif de contrôle permanent en appliquant les normes et standards définis par BNP Paribas Cardif. Le / La Responsable d’Equipe Contrôle Permanent coordonne et s’assure du bon fonctionnement de son / ses équipe(s) et/ou de l’activité dont il/elle a la responsabilité. Il / Elle s’assure de la sécurisation du périmètre couvert d’une bonne maîtrise des risques. Il / Elle est responsable de l’optimisation et de la veille à la cohérence du dispositif de contrôle.

VOS RESPONSABILITÉS SERONT :

  • Contribuer à la maîtrise des risques des périmètres couverts par l’équipe, en lien avec les LoD2,
  • Garantir un dispositif de contrôles, robuste, évolutif et cohérent sur les périmètres couverts par l’équipe,
  • Garantir l’assistance et le conseil aux opérationnels en matière de contrôle permanent et de suivi des risques opérationnels,
  • Garantir une supervision robuste des risques, grâce à des instances et reportings cohérents,  
  • Garantir la déclinaison, au sein de son équipe, la stratégie globale définie par sa direction,
  • Garantir un management de proximité pour ses N-1,
  • Garantir la gestion des ressources humaines en lien avec la DRH pour uniquement les collaborateurs basés au Portugal des équipes contrôle épargne et contrôle Prévoyance.

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

  • Ouvert aux titulaires de tous les diplômes d’études supérieures dans l’un des domaines suivants : Droit ; Langue ; Gestion,
  • Connaissance des domaines pertinents de l’activité,
  • Connaissance des thèmes et activités de l’OPC,
  • Parle couramment le français,
  • Bonnes compétences en organisation et en priorisation,
  • Bonne maîtrise de l’écrit et de l’oral,
  • Une expérience de travail antérieure liée sera considérée comme un atout.

  

QUELS AVANTAGES POUR VOUS ?

  En plus d’un salaire attractif, voici tout ce que nous vous offrons :

  • Bénéfices Généreux: Profitez d’allocations pour les repas, le transport et les enfants dans le cadre de notre package complet d’avantages.
  • Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et vos descendants.
  • Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
  • Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
  • Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
  • Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle. 

  

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
   

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT?

 Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
  

Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.

In practice, your day-to-day

  • As a Data Analyst you will use data analytical and visualization techniques to solve business issues in different geographies:
    1. Run python-based analytical engines (direct marketing, inbound marketing, web navigation) on a regular basis;
    2. Collect data (internal & external) and investigate their business value through data analysis and visualization;
    3. Create and adapt data analysis models and tools;
    4. Mount, execute and automate ETL processes for extracting data (with python and SQL) to serve analytical needs;
    5. Develop & improve data quality controls and standardize processes and analyses;
    6. Ensure high quality of delivery;
    7. Collect and visualize KPIs on the performance of our in-house models;
    8. Execute and quantify lean processes;

The Mission is important, but so is the Team and the workplace!

  • Welcome to BNP Paribas Personal Finance, where you will integrate the HUB Analytics Marketing, an innovative and creative department based in Lisbon and Porto. In both locations we offer a hybrid work model.
  • You will report hierarchically to the Team Leader. The marketing side of the Hub has 3 mid-sized teams (Data Scientists, Data Analysts and Python developers), working together on complex challenges.
  • The team is new and everyone is growing together. You’ll be surrounded by more than 30 colleagues working in the same field as you, sharing ideas and experiences.
  • We are prepared to welcome you with an initial onboarding plan, with on the job training, online learning and networking opportunities.

 

Are you the one we are looking for?

Do you have…

  • A degree in Information Technology, Computer Engineering, Physics, Mathematics, Statistics or a related field;
  • Strong programming skills in Python (pandas, etc);
  • Practical knowledge in data analysis, applied mathematics, and statistics;
  • Fluency in oral and written English;
  • Knowledge of relational databases such as vertica, oracle, sqlserver;
  • Good skills on collaboration, communication, adaptability, assertiveness and initiative spirit;
  • Experience with data visualization tools (Power BI, Tableau Software);
  • At least 2 years of experience;
  • Previous experience with marketing topics;
  • Interest in continuous learning and new challenges (machine learning, dev);
  • Availability for occasional travel in Europe;

If you bring all this, a lot of desire, energy and good mood, then you are the one we are looking for…

We look forward to receiving your application!

Our commitments

  • BNP Paribas is an equal opportunity employer that is proud to provide equal employment opportunities to all job seekers. As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices
  • To achieve all our goals, we intend to attract, develop, and retain different profiles, assuming diversity as an enabler and differentiator of innovation, fundamental in our organization
     

What makes us proud as reference employer?

  • Top Employer Portugal and Top Employer Europe certification, for the seventh consecutive year
  • 92% of our employees identify BNP Paribas as a company with “an inclusive management that supports all kinds of differences (age, origins, sexual orientation …)”
  • 93% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment, and with the digital tools and workspaces available
  • 71% of our customers are promoters of our brand 

Queres fazer parte da mudança?

  • Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer sem ti! 
  • Ao integrares o BNP Paribas Personal Finance, participa na nossa grande transformação para construirmos um mundo mais sustentável: estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros.  
  • Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

Na prática, o teu dia-a-dia

Integrado/a na Direção Automóvel, serás responsável por promover o desenvolvimento da atividade Automóvel, criando valor através da conceção e lançamento de novas soluções que permitam promover o desenvolvimento e aperfeiçoamento da oferta comercial. Terás ainda a teu cargo a avaliação do futuro valor de mercado dos veículos, definindo valores residuais, a um nível de risco razoável que permita um bom posicionamento no mercado. Ajudar a garantir a oferta dos produtos Automóvel da empresa, através de uma avaliação correta dos ativos e de uma gestão dinâmica dos ativos pendentes, fará também parte da tua missão. 

Terás como principais responsabilidades: 

  

  • Gerir os valores residuais, propondo grelhas de valores para validação e definindo a política local de Asset Management, de acordo com a política central. 
  • Valida derrogações à política de local de Asset Management, bem como de todos os contratos com valores residuais que ultrapassem limites definidos.
  • Participa no desenvolvimento da atividade Automóvel em articulação com a equipa Business Development e em projetos transversais de valor acrescentado para o negócio. 
  • Recolhe, reporta e distribui informação em coordenação com a casa-mãe, procede à análise trimestral dos riscos de valor residual para partilha com as unidades de negócio Automóvel, Financeira, Risco e fornece às equipas centrais bases de dados consistentes com os valores residuais apurados. 
  • Realiza stress-tests com as metodologias definidas e garante uma análise evolutiva da gestão da carteira exposta ao risco de valor residual. 
  • Contribui para a criação da oferta comercial da empresa, apoiando na construção contratual dos produtos, definindo as características deste tipo de produtos, criando ofertas comerciais alinhadas com os requisitos dos parceiros (marcas e modelos de viaturas específicos) e trabalhando com as equipas locais para definição de processos de recuperação e remarketing das viaturas retomadas. 
  • Assegura a interação com outras áreas, parceiros e sinergias dentro do Grupo BNP Paribas.

A Missão é importante, mas a Equipa e o local de trabalho também!

  • Bem-vindo/a ao BNP Paribas Personal Finance, onde irás integrar a Direção Automóvel, no Departamento de Business Development.  
  • Estamos preparados para te acolher com um plano de integração inicial, com formação on the job, treino e networking.

O que temos para te oferecer? 

Este é um tema muito importante que abordaremos em conjunto, tendo em consideração a tua formação e experiência.  

Destacamos os seguintes benefícios:  

  • Plataforma de Benefícios Flexíveis (benefit+): Fazem parte do benefit+ benefícios em áreas como a proteção, educação e bem-estar, onde se incluem sempre Seguro de Saúde, extensível ao agregado familiar e Seguros de Vida Grupo 
  • Dias de férias suplementares, até 31 dias, em função da antiguidade e da realização de voluntariado 
  • Parcerias com milhares de entidades que dão acesso a diferentes vantagens (turismo, alimentação, hotelaria, moda, tecnologia…) 
  • Crédito Pessoal a colaboradores, em condições vantajosas face ao mercado 
  • Política de Smart Working que visa promover uma cultura flexível, autónoma e responsável, contribuindo para o bem-estar e satisfação no trabalho. 
  • Linha de Apoio 24 horas por dia disponível em caso de necessidade de Apoio Psicológico, Legal, Financeiro/Fiscal e Psicossocial.

És tu quem procuramos?

  • Tens uma excelente capacidade de organização, relacionamento interpessoal e conhecimentos financeiros? 
  • Sentes-te à vontade com Excel e Powerpoint? Tens facilidade em analisar e interpretar dados para elaboração de reports? 
  • Tens experiência e conhecimento do setor automóvel? 
  • O inglês não é um problema para ti? 
  • Teres formação académica superior nas áreas de Finanças, Economia ou Gestão e experiência profissional em funções similares serão aspetos que reforçarão a tua candidatura.

Se tens tudo isto, muita vontade, energia e boa disposição, então, és quem procuramos … 

Aguardamos a tua candidatura! 

Os nossos compromissos

  • O BNP Paribas Personal Finance caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão.  
  • Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização. 
  • Se quiseres saber mais sobre a nossa Organização, Valores e Projetos, por favor consulta esta página.

O que nos orgulha enquanto empregadores de referência

  • Certificação Top Employer Portugal e Top Employer Europa, pelo oitavo ano consecutivo.
  • 93% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que       apoia todo o tipo de diferenças (idade, origens, orientação sexual, …)”.
  • 94% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados. 
  • 72% dos nossos clientes são promotores da nossa marca.

About the job

We are seeking a motivated and detail-oriented Trainee to join our team. This role offers hands-on experience in managing control libraries, assisting with control execution, analyzing results, and supporting stakeholders in implementing action plans. The ideal candidate will have a foundational understanding of risk management, operational controls, and regulatory compliance, with a strong eagerness to learn.

Your Main Activities Are

  • Support and coordinate meetings, presentations, and follow-ups for various committees. 
  • Manage and communicate exchange-related requests with stakeholders (Statistics; KPIS; presentations; etc.)
  • Provide regular updates, including: 
  1. Weekly status reports on exchange enquiries to RPC’s senior management
  2. Support the team to produce regular reporting on the main operational risk indicators
  3. Use different tools to collect and analyze data, as well as structuring queries and performing routine maintenance of reports
  • Assist in tracking and completing actions for recommendations where the team is a coordinator or owner

Profile and Skills to Success

  • Undergraduate / bachelor’s degree in Business Management, Economics, Finance, Mathematics, Engineering or similar
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Perfect fluency in English
  • Ability to work independently and collaboratively in a team environment
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word), SharePoint, Outlook
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and priorities effectively

About the Team 

The Operational Permanent & Control (OPC) team plays a critical role in safeguarding the organization by identifying, assessing, and mitigating operational risks. We collaborate closely with business units, compliance, and senior leadership to ensure robust control frameworks, regulatory adherence, and continuous improvement in risk management practices. Our team drives transparency through data-driven reporting, stakeholder engagement, and proactive issue resolution—fostering a culture of accountability and resilience.

By joining us, you’ll gain exposure to end-to-end risk processes, cross-functional projects, and strategic initiatives while contributing to a dynamic environment where analytical rigor and teamwork are valued.

#LI-Hybrid 

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

#Product Marketing Operations #Coordination #Project Management #Global Markets

About the job

  • The Team Leader ensures operational excellence, coordination, quality control and process efficiency, while working in close alignment with the direction, workflows and priorities set by the Product Marketing Managers worldwide
  • This is an execution- and coordination-focused leadership role, centered on enabling smooth daily operations, supporting global teams, piloting automation efforts and ensuring efficient delivery — rather than defining strategic priorities or product narratives
  • The Product Marketing Team Leader has a dual reporting line to the local MC2 Team Manager, based in Lisbon, and to the Head of Global Markets Marketing, based in Paris

Your Main Activities Are

  • Operational Coordination & Workflow Oversight
    • Act as the local operational relay for Product Marketing Managers in Paris, London, Milan and New York
    • Maintain a clear understanding of the structure, responsibilities and scopes of each Product Marketing platform, in line with the allocation of Lisbon team members
    • Ensure smooth operational execution of all tasks instructed by the relevant Product Marketing Managers — without arbitrating or assigning scopes independently
    • Monitor project progress locally and escalate issues, risks or bottlenecks to the appropriate Product Marketing Manager
    • Support global teams by resolving local operational challenges and facilitating communication thanks to proximity with Lisbon-based stakeholders
  • Interface with Design, Digital & Local Support Teams
    • Establish strong daily working relationships with the Lisbon-based Design and Digital teams, ensuring smooth delivery of creative and digital components required by Product Marketing initiatives
    • Act as a facilitator between Lisbon teams and global platforms to ensure fluid communication, efficient workflows and timely outcomes
    • Collaborate with local Sales, Structuring and support teams in Lisbon to ensure seamless integration of information and operational needs
    • Contribute to reinforcing the visibility and credibility of Product Marketing within the Lisbon Global Markets environment
  • Industrialisation, Automation & MCE Studio Ownership
    • Operate as the business coordinator for the industrialisation and automation of recurring Product Marketing materials (e.g., monthly updates, recurring publications, templates)
    • Serve as the Lisbon lead for the MCE Studio platform by:
      • Gathering, consolidating and harmonising enhancement requests from all Product Marketers (Lisbon + Paris)
      • Structuring and communicating these needs to the Mumbai development team
      • Coordinating UAT, testing, follow-up and rollouts
    • Monitor, track and escalate all MCE Studio bugs reported by Product Marketers:
      • Ensure that fixes are delivered quickly, permanently and in line with business needs
      • Maintain detailed logs and share structured reporting with Product Marketing Managers
    • Build and maintain roadmaps, release calendars and operational plans for the evolution of the platform
    • Provide regular reporting
    • Be force of proposition on automation, process optimisation and transversal operational improvement
  • Team Leadership, Talent Development & Local HR Interface
    • Lead and support the Lisbon Product Marketing team:
      • Ensure clarity and proper relay of instructions received from Product Marketing Managers
      • Provide operational guidance on workflows, deliverable quality and best practices.
      • Maintain strong operational risk controls and adherence to GM Product Marketing standards.
    • Serve as the primary HR interface in Lisbon for recruitment, hiring and team development:
      • Challenge and guide HR to source qualified candidates aligned with Product Marketing needs
      • Conduct screening, interviews and evaluation in coordination with global Product Marketing Managers
      • Support integration and onboarding of new joiners, ensuring alignment with workflows and tool usage
    • Act as a local ambassador for the GM Product Marketing Team:
      • Representing the metier in school forums, campus recruitment, and industry events
      • Positioning Product Marketing as a Front-Office business enabler within the Lisbon talent ecosystem
      • Promoting awareness of the team’s mission, scope and added value
    • Encourage continuous skills development, collaboration and operational excellence within the team
  • Reporting & Governance
    • Produce KPIs and dashboards covering:
      • Workload, productivity and SLA performance
      • MCE Studio development & adoption
      • Automation indicators
      • Quality and process metrics
    • Provide structured, periodic reporting to Product Marketing Managers, including:
      • Operational progress
      • Identified issues and risks
      • Local insights
      • Improvement proposals
    • Support governance routines by ensuring clear documentation, tracking and communication of operational topics

Profile and Skills to Success

  • MSc in Finance, Business Management or equivalent from a Top Tier International Business School
  • Between 3 and 5 years of experience in project management, coordination, operations or PMO roles, ideally within a Global Markets or investment banking environment
  • Technical knowledge of structured products, derivatives and quantitative investment strategies
  • Experience in team management
  • Fluency in English and Portuguese
  • Experience with digital tools, automation or workflow platforms
  • Proficiency in MS Office
  • Excellent coordination, communication and stakeholder management skills in a multi-regional setup
  • Strong organisational skills, attention to detail and ability to track multiple workflows

About the Team

  • The Global Markets Product Marketing team in Lisbon supports BNP Paribas Global Markets by acting as a central production and coordination hub for the Product Marketing desks based in Paris, London, Milan and New York
  • The Lisbon team’s mission is to execute, maintain and support the Product Marketing activities defined by these core platforms. Each Lisbon team member is assigned to a specific platform and contributes to that platform’s priorities and deliverables

About Global Markets

  • Global Markets, the capital markets division of BNP Paribas’ Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform (Porto and Lisbon) stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services – Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities. Get a glimpse into our world- Check out our Global Markets Portugal webpage

#LI-Hybrid 

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Source to Pay (S2P) Process and Project Senior Analyst is in charge of functional designing, implementing, maintaining and supporting the standard sourcing to pay solutions platform and related processes, until accounting feeding. The analyst intervenes on several SAP platforms and modules to contribute to convergence to a unique Core model and be the Team Leader backup in terms of team responsibility

Your Main Activities Are

  • Ensure functional analysis of different modules of the application in line with the sourcing to pay Core Model
  • Capture business requirements and propose the most adequate functional solution within SAP standards and respective Core Model; liaise with IT in case of adaptation and document request; define, develop and execute client dashboard data, and operational KPI reporting data
  • Define both testing and migration strategies & planning, providing test scenarios and follow up on UAT testing activities, including for new deployment projects
  • Provide the appropriate training sessions to new comers
  • Accompany internal clients on the right use of the solutions, including documentation and training sessions for end users or operational teams
  • Handle incident management as part of level2 support
  • Backup of Team Leader
  • Manage Non Regression Test methodology, platforms, and tools as part of product evolutions
  • Maintain the Group master data management (Chart of Account, Assets categories, VAT codes, Materials)
  • Manage the interface with the accounting reconciliation tool between SAP and the General Ledger

Profile and Skills to Success

  • Bachelor degree in Economics, Finance, Accounting, Information Technology and Computer Science
  • Up to 2 years of Experience in Data Analytics
  • At least 3 years of Experience in Accounting and Finance, Project Management and Consulting
  • Knowledge in Financial Software Sap/Navison
  • Knowledge in Financial Software Erp
  • Knowledge in Business Intelligence Sap Business Objects
  • Finance & Budget – Finance/Tax Knowledge
  • Fluent in English
  • Client focused
  • Ability to deliver/Results driven
  • Ability to collaborate/Teamwork
  • Analytical Ability
  • Ability to develop and adapt a process

#LI-Hybrid

 Why joining BNP Paribas?

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

About the job

Within the Group RISK Function, the main mission of Risk CPBS (Commercial, Personal Banking & Services) is to supervise risk management for credit, counterparty, market and operational risks within the Retail Banking perimeter, which covers the local entities across Europe, to

  1. Contribute to the implementation of a robust risk management framework, cascading new regulatory and internal requirements to local entities
  2. Monitor and control risks on its perimeter, providing a dynamic and comprehensive analysis of all the risks incurred within its scope
  3. Ensure compliance with banking regulations in the risk area, in conjunction with other departments

Your Main Activities Are

  • The main responsibility of this role is to act as a liaison between corporate and local entities, by coordinating projects related to implementing new regulatory requirements, improving our risk management processes and enhancing our data quality and reliability 
  • Projects you might be involved:
    • Assist in the deployment of new Basel 4/CRR3 regulation and its impact on Capital Requirements
    • Assist in the deployment of new IFRS9 rules to ensure adequate provisioning and treatment of credit operations
    • Monitor the integration of Unlikely-to-Pay (UTP) criteria in the credit risk management process
    • Consolidate prudential backstop results and calculate provisioning shortfall
    • Cascade and/or simplify of credit related policies for all local entities, ensuring compliance with internal and external guidelines/regulation
    • Handle other ad-hoc requests (for example: Stress Tests, CRR impact study, ETS)
  • Act as support to our local entities in regards to regulatory requirements, prioritization of multiple workstreams, sharing best practices across the region, producing new materials to document or clarify risk management processes or new regulatory demands
  • Perform data assessment and participate in the data certification phases. Coordinate and monitor action plans, including IT developments for data implementation, feeding and control.
  • Participate in the preparation of materials & minutes for project committees, steering committees and strategic committees (AQC)

Profile and Skills to Success

  • Academic background: Business Administration, Economics, Engineering or other similar areas
  • 2-4 years of experience in related areas: Risk, Internal Controls, Audit, Consulting, Financial Planning, Accounting
  • Languages: fluent English. French is desirable, but not required
  • Knowledge in banking/finance industry is desirable, but not mandatory
  • Project management
  • Good communication (spoken and written) and capability to work and interact with people of different expertise and hierarchical level
  • Culture Transformation Change Management
  • Process improvement
  • Collaborative work and team player
  • Adaptability
  • Data knowledge
  • Risk analysis

#LI-Hybrid 

 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

·         Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 

·         Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 

·         Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

  • The Client Relationship Officer’s (RO) main mission is to manage the daily interactions with BNP Paribas’ Corporate Clients ensuring the delivery of a high quality service in an innovative, digital and industrial way
  • The RO is responsible for developing the relationship with such Clients, understanding Clients’ needs and proposing the adequate products from the Flow Banking Products, while acting as the entry point for Clients within the Bank for commercial matters

Your Main Activities Are

  • Ensure that business is performed in close alignment with the BNP Paribas Group’s “One Bank” strategy, ensuring close collaboration with all stakeholders, from Pilots, to Product lines, Support Teams, among others
  • Client Interaction
    1. Act as the first point of contact on commercial matters
    2. Redirect the Clients to the responsible Support Teams such as Client Service Desk, Cash Management Technical Officers, Due Diligence, among others
  • Compliance
    1. Ensure that all compliance regulations such as Know Your Customer (KYC), Anti-Money Laundering (AML) and Sanctions policies are properly reviewed
  • Credit
    1. Ensure that all credit facilities extended to Corporate Clients are approved and renewed on time according the Bank’s procedures, and then implemented
  • Banking Products
    1. Sell all type’s of Banking Products and ensure proper introduction of product representatives to clients

Profile and Skills to Success

  • Bachelor’s degree in Finance, Accounting, Economics or any related field
  • At least 3 years of experience in Client Management or Banking and Financial Operations
  • Excellent communication skills with fluency in English and knowledge in German
  • Knowledge in CRM Tools
  • Client focused mindset with the ability to communicate, interact and engage in an impactful manner
  • Great attentiveness to detail and sense of responsiveness and quality of service
  • Ability to cope with pressure and short deadlines and ability to multi-task and adapt to changing priorities

About the Team

  • Within the Global Banking scope, the European Corporate Hub (ECH) located in Lisbon and Porto, acts as a key provider for a harmonized and best-in-class Client Relationship service, representing a key asset for the BNP Paribas Group’s strategy

The selected candidate can be based in Lisbon or Porto, according to its preference

#LI-Hybrid

Why joining BNP Paribas? 

  • Leading banking institution

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

  • International reach 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

  1. Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
  1. Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
  1. Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
  • Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

  • Diversity and Inclusion commitment 

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

  • Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
  • Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

  • Commitment towards work/life balance

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.