Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.

Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 480 professionnels multiculturels parlant 6 langues.

Notre objectif ? Offrir un service d’excellence, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Devenez notre nouvel(le) Assistant(e) Comptable (M/F/X) basé à Porto

VOTRE FUTURE MISSION AU SEIN DE L’EQUIPE D’ANALYSE DE COMPTES & FLUX FINANCIERS (ADC)

Vous intégrerez la Direction Client au sein du département Flux financier et plus particulièrement le service Analyse des Comptes. Vous aurez l’opportunité de travailler avec l’ensemble des départements de cette Direction, mais aussi avec la Direction financière (Comptabilités). L’activité consistera à analyser au quotidien les écritures bancaires non rapprochées afin de les apurer et produire mensuellement les rapprochements bancaires du portefeuille de comptes qui vous sera confié. Vous contrôlerez sur le périmètre confié, la qualité des décaissements manuels et automatiques produits la veille. Enfin vous contribuerez à la production trimestriels des travaux d’arrêtés (calcul des provisions, interprétation des soldes, Sign-off, procédures du contrôle permanent). Sous l’autorité du responsable du service, vous maintiendrez à jour la documentation des procédures et fiches de comptes.

Le Chargé(e) de Comptes de Flux Financiers ADC est responsable de la gestion des flux financiers en termes de :

Il / Elle garantit un traitement optimum des opérations sous sa responsabilité dans le respect des règles et procédures, des engagements pris en termes de qualité et de délais, et des standards de fonctionnement définis.

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

Pourquoi nous rejoindre ?

En plus d’un salaire attractif, voici tout ce que nous vous offrons :

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !
 

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.

About the job 

• The Senior KYC Officer’s (SKYCO) primary focus is to act as the first level of control (1B) in reviewing, advising and validating on KYC (Know Your Client) due diligence assessment of prospective and existing clients. The SKYCO is also accountable for ensuring all relevant stakeholders sign-offs

Your Main Activities Are

• Perform data control and KYC file review: Validates correct data entry into the KYC tools based on the due diligence conducted and controls documentation format and content, to ensure adherence to due diligence guidelines
• Refers to relevant team members and/or managers to highlight data inconsistency and suggest methods of resolution. In addition, identifies root causes impacting the quality and the trainings needs
• Ensures high standard of quality in the KYC files in adherence to the bank’s policies and procedures. Additionally, acts as a subject matter expert to support KYC Due Diligence team. Implements new policies, procedures and communications from Compliance and Global Coordination and Support
• Ensures timely escalation and owns proposed course of actions to line management to address identified risks and blocking points during such processes
• Overviews the full client KYC file analysis, to ensure completeness and consistency before validation steps, substantiating the KYC review with a factual based-analysis
• Ensures all processes executed during the final overview of the KYC files are delivered per predefined guidelines
• Contribute to KPIs regarding quality (quality review including review of Compliance review results) and produce reports on the controls results performed and areas of improvement identified
• Monitors decision and follow-up: Arranges, prepares and documents Client Acceptance Committee (CAC) towards the final approval for the KYC file. Also, coordinates CAC meeting
• Liaises with Compliance, relationship managers and other senior stakeholders for KYC approval
• Coordinates with KYC teams in other Corporate and Institutional Banking locations in order to streamline the multisite KYC approval process for client on-boarding and recertification. Ensures the completeness of the conditions

Profile and Skills to Success 

• Academic Degree in either Law, Economics or Financial & Accounting
• Up to 2 years of professional experience in KYC or Compliance
• Fluency in English
• Great decision making
• Proficient analytical ability
• Great communication skills, both oral & written
• Ability to develop other and improve their skills

#LI-Hybrid #careerboost

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

Profile and Skills to Success

About the Team 

 #LI-Onsite

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Chargé(e) de Gestion de contrat – AEP – M/F/X – Lisbonne – CDI– Hybride

Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.

Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.

 Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 11 langues.

 Notre objectif ? Offrir un service d’excellance, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel Chargé de Gestion de contrats (M/F/X) basé à Lisbonne

 

Rejoignez notre équipe dynamique Assurance Epargne Pension !

Nous sommes en charge de la gestion de contrats d’Assurance Vie et Retraite, de nos partenaires de BNP Paribas Cardif, et nous travaillons au sein de la BU «AEP» (Assurance Épargne Pension). Notre objectif est d’assurer une gestion opérationnelle optimale, dans l’application et le respect des procédures et des règles en place, notamment en appliquant un contrôle de premier niveau, en visant toujours la satisfaction de nos partenaires et de nos clients dans un esprit d’amélioration continue.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE DE GESTION D’ACTIFS

• Contribuer à l’analyse, au traitement et au contrôle des actes de souscription et opérations d’après-vente (Assurance vie et contrats Retraite)
• Garantir l’application des règles établies en matière de qualité, de contrôle, de sécurité des opérations ainsi que de gestion des risques telles que défini dans les procédures de travail.
• Assurer un service d’excellence, en agissant de manière intègre et professionnelle dans chacune des interactions impliquant l’ensemble des acteurs de la chaîne.
• Contribuer aux projets et actions visant à favoriser la coopération assurer l’amélioration continue des niveaux de service

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

• Un niveau de Français courant/natif 
• Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
• Capacité à collaborer / travail d’équipe
• Capacité d’organisation et d’adaptation
• Capacité d’analyse
• Capacité à communiquer (à l’oral et à l’écrit)
• Être orienté client

Pourquoi nous rejoindre ?

En plus d’un salaire attractif, voici un aperçu de tout ce que vous pouvez attendre de nous :

• Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages. (tirei les enfants)
• Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
• Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
• Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
• Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
• Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle. 

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.

Queres fazer parte da mudança?

Na prática, o teu dia-a-dia

Integrado no Departamento de IT Service Delivery, terás como missão atuar como garante da produção durante todos os ciclos de projetos/iniciativas/desenvolvimento de produtos, contribuindo para a definição da solução técnica e estabilidade dos ambientes técnicos (produção/não produção) e fazendo o acompanhamento e supervisão destas mesmas soluções. 

As principais responsabilidades são:

  

A Missão é importante, mas a Equipa e o local de trabalho também!

És tu quem procuramos?

E também estas:

Se respondeste “sim” a tudo isto, então queremos conhecer-te!

Por favor, envia o teu CV em formato PDF, colocando como designação “CV_Nome_Apelido”.

Aguardamos pela tua candidatura!

Os nossos compromissos

O que nos orgulha enquanto empregadores de referência

Queres fazer parte da mudança?

Na prática, o teu dia-a-dia

A tua missão será a de elaborar e submeter (dentro dos prazos estabelecidos) os reportes mensais e trimestrais ao BdP, Autoridade Tributária e grupo BNPP, bem como realizar operações contabilísticas, declarações fiscais, impostos e reportes ao Banco de Portugal e Central assegurando a fiabilidade da informação financeira produzida e garantindo a aplicação das normais legais e prudenciais.

Irás ainda efetuar controlos e reconciliação de contas sob a tua gestão, e assegurar a fiabilidade da informação financeira produzida e de acordo com as normas legais e prudenciais.

Terás como principais responsabilidades:

A Missão é importante, mas a Equipa e o local de trabalho também!

És tu quem procuramos?

Tendo tudo isto, muita vontade, energia e boa disposição, então, és quem procuramos …

Aguardamos a tua candidatura!

Os nossos compromissos

O que nos orgulha enquanto empregadores de referência

Queres fazer parte da mudança?

Na prática, o teu dia-a-dia

Integrado na Tribo Welcome & Day2Day, a tua missão será dupla: ser um expert na tua área e um líder próximo dos membros do teu Chapter. O teu objetivo? Desenvolver a equipa, inspirar crescimento e garantir uma performance de excelência, sempre ao serviço do produto e da Tribo a que pertences.

As principais responsabilidades são:

A Missão é importante, mas a Equipa e o local de trabalho também!

És tu quem procuramos?

Se respondeste “sim” a tudo isto, então queremos conhecer-te!

Aguardamos pela tua candidatura! 

Os nossos compromissos

O que nos orgulha enquanto empregadores de referência

About the job

• The Finance & Strategy function (F&S) ensures, for the BNP Paribas Group, the production and publication of accounting and financial management statements necessary for the management of the Group, financial and tax optimization along with the external growth strategy. It also plays an alert role vis-à-vis of the General Management

Your Main Activities Are

• Ensure that appropriate operational risk management and permanent control framework are in place
• Identify control solutions
• Monitor the level of deployment of permanent operational control activities
• Support management team, by providing the main KPI’s, findings, risks and control environment
• Administrate F&S tools (Esop, 360 RiskOP libraries, procedures, COGNOS extractions, Tableau)
• Contribute to ensuring the completeness of permanent control coverage
• Define the standards for monitoring operational risk adapted to the Finance scope
• Provide methodological support for the deployment of the associated general internal control framework
• Monitor the risks related to accounting and financial information and other risks
• Collect risk indicators (RCSA, IH, PI), and the status on roll-out of risk plans
• Controls issued by other Functions and the result of these controls
• Ensure daily interaction with RISK ORM, analyze the requests of Risk ORM on Finance
• Produce materials for the ICC and contribute to various committees (FORCC)
• Review processes within the bank and develop good understanding of the control environment surrounding these processes that affect the Financial Statements and more in general the financial reporting
• Contribute to the deployment and improvement projects of the tool (Beacon) related to accounting and financial controls as defined by Finance management
• Contribute to improving, automating and securing the reporting process from Beacon to Risk tool (Risk360)

Profile and Skills to Success

• Master’s degree Accounting, Finance and/or Business
• Up to 5 years of professional experience in external and internal audit, control or risk
• Previous relevant experience in Finance or banking
• Experience in leading small teams 2-3 members or leading small projects
• Experience of working in an international environment
• Knowledge of Business Process modelling
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Knowledge of BNPP organization and business lines 
• Fluent in English, verbal and written
• Strong interpersonal communication and presentation skills
• Analytical skills and critical thinking
• Goal oriented
• Strong planning and organizational skills, such as autonomy, capacity to manage several tasks in parallel and to prioritize to meet deadlines
• Effective collaboration skills
• Good communication skills
• Client focus
• Able to work with international locations and different stakeholders
• Decision making
• Good attention to detail and rigor
• Able to set up relevant performance indicators
• Able to manage and facilitate a meeting, seminar, committee, training, …
• Able to develop and leverage network
• Ability to manage a project 
• Problem solving mindset

About the Team 

• F&S count +1800 employees specialized in Accounting, Reporting, Performance Steering, Tax, Control, Regulatory and Project to mention few of them.  F&S is organized around 3 mutualized regional platform (America, Europe and Asia/Pacific), 1 Shared Finance Service center located in India, Central F&S teams located in Paris and decentralized Finance, Tax and Development departments located in each BNPP country presence
• The Infinity EMEA Finance & Strategy Platform is the Regional EMEA Mutualized platform and Group platform delivering services that covers the whole financial dimension: Accounting production activities, reporting, control, transformation projects, IT and GDO. Our platform serves EMEA Countries and CFO´s, Group Head Office and also worldwide entities when it refers to projects (Transformations & IT). The Infinity EMEA Finance & Strategy Platform is located in a dual location Madrid and Lisbon

#LI-Hybrid

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Present in more than 30 countries, BNP Paribas Personal Finance leads the personal and consumer credit business. In some markets we are leaders, and we bet on innovation to open up new opportunities, in others we are a fast growing business. In all markets, we value relationships, knowledge sharing and responsible action

 

In practice, your day-to-day

The Mission is important, but so is the Team and the workplace!

Are you the one we are looking for?

• Do you have a Degree in Information Technology, Computer Engineering, or related field?
• Do you demonstrate strong programming and scripting skills (Python)?
• Do you have some knowledge on how to work with Data (pandas, polars)?
• Do you possess good skills in communication, collaboration, adaptability and initiative spirit, high focus on delivery, with a detail-oriented mindset?
• Are you fluent in oral and written English?
• Do you have at least 3 years of experience?
• Do you have knowledge of development pipelines (git, CI/CD)
• Optionally, do you know agile tools, databases (relational and graph – Vertica, Oracle, SQL server), experience with ETL, API?
• Are you open for occasional travel in Europe?
• If you recognize yourself in this description, and have a lot of enthusiasm, energy and motivation, then you are the one we are looking for!
• We would like to learn more about you!

Our commitments

• BNP Paribas is an equal opportunity employer that is proud to provide equal employment opportunities to all job seekers. As a socially responsible company, we incorporate the principles of Diversity and Inclusion in our values and practices
• To achieve all our goals, we intend to attract, develop, and retain different profiles, assuming diversity as an enabler and differentiator of innovation, fundamental in our organization
   

What makes us proud as reference employer?

• Top Employer Portugal and Top Employer Europe certification, for the seventh consecutive year
• 93% of our employees identify BNP Paribas as a company with “an inclusive management that supports all kinds of differences (age, origins, sexual orientation …)”
• 94% of employees identify with and benefit from the “Smart Working” policy, feeling comfortable in a hybrid work environment, and with the digital tools and workspaces available
• 72% of our customers are promoters of our brand

#careerboost

About the job

Le/la gestionnaire affectation des règlements est rattaché/e au Responsable affectation des règlements. Il/elle est responsable de l’affectation des règlements reçus en faisant les recherches nécessaires (détail papier, appels téléphoniques, mails…) pour pouvoir lettrer correctement et contribuer à la baisse des encours clients. Les actions menées doivent prendre en considération les axes de développement de la filiale tant en terme de produits que de marchés et être réalisées dans un esprit de transversalité avec les autres directions de la filiale. Le collaborateur se doit d’exercer ses missions de manière responsable en respect des valeurs et convictions du Groupe BNPP – Code de conduite- et notamment des principes de Diversité et d’inclusion

Your Main Activities Are

• Pointer les comptes et reprise d’affectation des règlements si nécessaire. – Maîtriser le risque acheteur en partageant l’information avec les autres services (risques, commerce, recouvrement…)
• Faire remonter les réclamations clients/acheteurs et aider à leurs résolutions
• Participer à la productivité du département en proposant des axes d’amélioration de l’outil ou des process …
• Adopter une posture téléphonique et rédactionnelle orientée client en toute occasion – Privilégier les appels téléphoniques auprès des acheteurs pour obtenir des détails concenrnant l’affectation des règlements
• Faire les recherches nécessaires suite aux informations provenant du recouvrement, clients, gestion…
• Contribuer à l’amélioration des délais de traitement en apportant des solutions de simplification
• Prioriser les demandes urgentes ou atypiques
• Agir conformément aux instructions de la Conformité en matière de Lutte Contre le Blanchiment d’argent, de Financement du Terrorisme, de fraude fiscale, de Corruption interne et externe, d’Intégrité des Marchés, de lois Bancaires et Fiscales, et applique les directives en matière de Sanctions Financières internationales et de politiques KYC
• Veiller à ce que la société respecte le principe de protection des Intérêts clients dans le cadre de la commercialisation des produits et services, en s’assurant de comprendre les besoins du client, de le traiter de façon équitable, et en l’informant de façon claire et exacte . Agit avec éthique et intégrité, conformément au code de conduite

Profile and Skills to Success

• Academic Degree (preferential) or 12th grade (mandatory)
• Fluency in French (mandatory)
• 2y of professional experience
•  Factoring
• Middle office operation
• Processing of transactions and data entry

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe’s banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

 · Our presence in Portugal

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.