About the job

• The KYC Data Officer’s primary focus is to gather client data and documentation to construct a KYC (Know Your Client) file to support the due diligence assessment of prospective and existing clients

Your Main Activities Are

• Responsible for the preparation of onboarding and recertification of KYC process, such as understand the purpose of each request and explain the process to the client
• Ensure the onboarding and recertification requests in the systems and create ownership structure and list related persons 
• Conduct initial checks against internal data and databases to determine KYC information held within the bank and required documents to be shared with clients and stakeholders
• Manage information and documents, particularly obtain data required according to the segment policy, collect remaining documents from the clients, perform analysis with existing documents and update systems with corresponding data analysis 
• Ensure the validation of all the data according to internal procedures and guidelines, while ensuring due diligence regarding local requirements for multi-site clients are properly performed

Profile and Skills to Success

• Academic background in Law, Economics, Finance and Accounting or similar areas
• Up to 2 years of experience in Legal, Compliance, Banking and Financial Operations or similar role 
• Fluency in English
• Ability to work effectively in a transversal environment and collaboration across different teams, departments and clients
• Analytical capacity, attention to detail and rigorousness
• Ability to adapt to a fast paced environment, fast leaning and resilience skills

#LI-Hybrid

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

About the job

Your Main Activities Are

Profile and Skills to Success

About the job

Present in Lisbon and Porto the Global Markets Operational and Permanent Control (GM OPC) teams works to safeguard business operations by identifying risks, analyzing past incidents, and strengthening controls. We work closely with traders, managers, and risk teams to build reports, track key risk indicators, and drive continuous improvement—all the while ensuring compliance with global standards.

Your Main Activities Are

1. Risk Analysis

• Help protect profits by studying past incidents.
• Identify risks in Front Office processes (via deep dives and RSCA*) and suggest fixes.
• Review control results and perform detailed checks.

2. Business Activity Monitoring

• Track and report key risk indicators (KRIs) and action plans.
• Follow up on internal/external recommendations (e.g., audits, regulations).
• Engage stakeholders (e.g., chase updates, clarify requirements).
• Contribute to training and knowledge-sharing sessions.

3. Reporting 

• Create dashboards/reports for internal and external stakeholders.
• Analyze trends (weekly/monthly/quarterly) and flag issues.
• Improve reporting with automation/digital tools where possible.

4. Governance & Tools

• Ensure data input & quality check.
• Contribute to the governance and other initiatives
• Prepare materials for and participate in business committees.
• Ad-hoc analysis for set deadlines

Profile and Skills to Success

About the Team 

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Queres fazer parte da mudança?

 

Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer isso sem ti!

 

Integra o BNP Paribas Personal Finance e participa na nossa grande transformação para construirmos um mundo mais sustentável. 

 

Estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros. Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

 

COMERCIAL RETAIL NORTE (M/F) 

#Retail#Sales#PartnersSupport#

 

Na prática, o teu dia-a-dia

 O Comercial Retail tem como missão principal: 

• Angariar pontos de venda e detetar oportunidades de negócio, para aumentar a carteira de parceiros;
• Ativar e fidelizar a carteira de pontos de venda, contribuindo para os objetivos de produção estabelecidos; 
• Realizar um controlo qualitativo da carteira, analisando indicadores de desempenho, efetuando alertas e planeando ações de melhoria; 

A Missão é importante, mas a Equipa e o local de trabalho também!

Bem-vindo à Direção Retail & B2B onde irás integrar o Departamento Sales Retail . 

Estamos preparados para te acolher com um plano de integração inicial, com formação on the job, treino e networking. 

És tu quem procuramos?

Tens forte orientação para os resultados e elevado dinamismo? És eficaz a planear o teu trabalho e o teu tempo, bem como a definir e gerir prioridades? 

Tens um gosto marcado pelas relações interpessoais e pelo trabalho em equipa e possuis uma boa capacidade de comunicação e de negociação? 

Consideras-te uma pessoa autónoma, que encara com resiliência os contratempos e tem facilidade e gosto pela análise e tomada de decisão?

Tens formação superior (de preferência), bem como bons conhecimentos de ferramentas informáticas, nomeadamente do Office?

Por fim, tens total disponibilidade para deslocações? Tendo tudo isto, muita vontade, energia e boa disposição, então, és quem procuramos …

Aguardamos pela tua candidatura!

 

 

Os nossos compromissos

 

O BNP Paribas caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão. 

Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização.

O que nos orgulha enquanto empregadores de referência

• Certificação Top Employer Portugal e Top Employer Europa, pelo sétimo ano consecutivo.
• 92% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que apoia todo o tipo de diferenças (idade, origens, orientação sexual, …)”.
• 93% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados.
• 71% dos nossos clientes são promotores da nossa marca.

#LI-Hybrid

 

Why joining BNP Paribas? 

· Leading bankinginstitution

BNP Paribas is the European Union’s leading bank, and key player ininternational banking. It operates in 63 countries and has nearly 183.000employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700employees, distributed across the Group’s 10 business entities established inthe country. Its presence also extends to 11 excellence centres providingvalue-added services to various countries where the BNP Paribas Group alsooperates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provideequal employment opportunity to all job seekers. We are actively committed toensuring that no individual is discriminated against on the grounds of age,disability, gender reassignment, marriage or civil partnership status,pregnancy and maternity/paternity, race, religion or belief, sex or sexualorientation. Equity and diversity are at the core of our recruitment policybecause we believe that they foster creativity and efficiency, which in turnincrease performance and productivity. We strive to reflect the society we livein, while keeping with the image of our clients.

· Commitment towardswork/life balance

At BNP Paribas we care about our employees wellbeing and promote aculture of good integration between work and rest. We believe our employeeshave rich personal lives outside of work, being fundamental to be disconnectedfrom work to recharge both physically and mentally. Only through this balancewe may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

 

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation willbe requested to support your hiring process.

Voulez-vous faire partie du changement ? Alors, vous êtes au bon endroit. Notre ambition est de construire un avenir durable pour nos clients et nos équipes… Mais nous ne pouvons pas le faire sans vous ! En intégrant le BNP Paribas Personal Finance, vous participez à notre grande transformation pour construire un monde plus durable : nous nous engageons à promouvoir l’accès à une consommation plus responsable et durable pour soutenir nos clients et partenaires. Pour y parvenir, nous mettons en œuvre des actions concrètes, non seulement dans la façon dont nous développons notre activité et améliorons notre croissance durable, avec l’ambition de réduire notre empreinte environnementale, mais également dans la façon dont nous soutenons ceux qui en ont le plus besoin.

 Conseiller de Recouvrement de Crédit (H/F)

#Recouvrement #Client #Crédit#

 

ans la pratique, votre journée

 

En tant que Conseiller de recouvrement de crédit, vous travaillerez directement avec les clients du marché français pour obtenir la régularisation rapide des payement en retard, grâce au contact direct et à la négociation, afin d’atteindre les objectifs mensuels établis, en respectant la politique de l’Entreprise pour la régularisation des crédits défaillants et en assurant la qualité du traitement du client, en promouvant sa satisfaction et sa fidélisation, ainsi que la diffusion de l’image positive de l’Entreprise.

 

Vous aurez comme principales responsabilités :

 

• Utiliser tous les moyens disponibles (téléphone, canaux écrits, etc.) pour entrer en contact avec les clients, en respectant les normes de conduite. L’activité sera axée sur des campagnes d’appels (inbound et outbound) gérées par les équipes de pilotage.
• Négocier avec les clients des solutions pour régulariser leurs processus, en maintenant un niveau élevé d’exigence.
• Assurer le respect des objectifs de productivité, d’efficacité et de revenus définis dans la politique commerciale.
• Mettre à jour et maintenir à jour toutes les informations relatives aux clients dans les outils disponibles.
• Identifier, au cours de la conversation avec le client, les causes du retard de paiement et réaliser une analyse KYC complète, en proposant une solution adaptée qui vise à régulariser le processus et à éviter la récidive.
• Appliquer de manière continue les connaissances et les compétences acquises.
• Assurer le respect du client, indépendamment de la valeur économique associée, en suivant les procédures et les règles de sécurité, et en démontrant un comportement exemplaire en termes de rigueur, d’intégrité et d’exigence conformément aux valeurs de l’entreprise.
• Mener des investigations pour localiser les clients sans contact, en respectant les normes éthiques et professionnelles, ainsi que les réglementations sur le secret bancaire et le RGPD, dans le but de conclure un accord de paiement.

 

La Mission est importante, mais l’Équipe et le lieu de travail également !

 

Bienvenue à la Direction de COO & Transformation, où vous intégrerez le Scope de Collections & Recovery.

 Votre horaire de travail sera entre 10h et 19h, du lundi au vendredi, et avec l’obligation de travailler un samedi par mois.

Nous sommes prêts à vous accueillir avec un plan d’intégration initial, comprenant une formation sur le tas, un entraînement et un networking.

 

Que pouvons-nous vous offrir ?

 

C’est un sujet très important que nous aborderons ensemble, en tenant compte de votre formation et de votre expérience.

 

Nous mettons en avant les avantages suivants :

• Plateforme de avantages flexibles (benefit+): les avantages du benefit+ comprennent des domaines tels que la protection, l’éducation et le bien-être, et incluent toujours une assurance maladie, extensible à la famille, et des assurances-vie de groupe
• Jours de congés supplémentaires, jusqu’à 31 jours, en fonction de l’ancienneté et de la réalisation de bénévolat
• Partenariats avec des milliers d’entités qui offrent des avantages divers (tourisme, alimentation, hôtellerie, mode, technologie…)
• Crédit personnel pour les collaborateurs, à des conditions avantageuses par rapport au marché
• Politique de Smart Working qui vise à promouvoir une culture flexible, autonome et responsable, contribuant au bien-être et à la satisfaction au travail
• Ligne d’assistance 24 heures sur 24 disponible en cas de besoin d’assistance psychologique, juridique, financière/fiscale et psychosociale.

Es-tu celui que nous recherchons ?

 

Est-tu fluent en français, de sorte que communiquer dans cette langue ne pose pas de problème pour toi ?

 

Considères-tu que tu as une orientation claire vers les résultats ? As-tu un focus élevé sur le client, du dynamisme, du rigorisme et une capacité de négociation ? Communique-tu avec facilité et as-tu un goût marqué pour le travail en équipe ?

 

Possèdes-tu une expérience avérée dans des fonctions similaires, de préférence dans le contexte de la récupération de crédit ? As-tu une totale disponibilité pour travailler un samedi par mois ?

 

Ayant tout cela, beaucoup de volonté, d’énergie et de bonne disposition, alors, es-tu celui que nous recherchons…

 

Veuillez envoyer votre CV en format PDF, en le nommant « CV_Nom_Prénom ».

 

Nous attendons votre candidature !

 

Nos engagements

 

Le BNP Paribas Personal Finance se caractérise par l’offre d’une égalité des chances à tous les candidats à l’emploi et, en tant qu’entreprise socialement responsable, intègre dans ses valeurs et pratiques les principes de la diversité et de l’inclusion. Pour atteindre tous nos objectifs, nous visons à attirer, développer et retenir des profils différents, en assumant la diversité comme un facteur potentiel et différenciateur d’innovation, fondamental dans notre organisation. Si vous souhaitez en savoir plus sur notre organisation, nos valeurs et nos projets, veuillez consulter cette page.

 

Ce qui nous rend fiers en tant qu’employeurs de référence

 

• Certification Top Employer Portugal et Top Employer Europe, pour la huitième année consécutive.
• 93% de nos collaborateurs identifient le BNP Paribas comme une entreprise avec « une gestion inclusive qui soutient tout type de différences (âge, origines, orientation sexuelle, …) ».
• 94% des collaborateurs s’identifient et bénéficient de la politique de « Smart Working », se sentant à l’aise dans un environnement de travail hybride, et avec les outils numériques et les espaces de travail mis à disposition.
• 72% de nos clients sont des promoteurs de notre marque.

 

#LI-Hybrid

 

Why joining BNP Paribas? 

· Leading bankinginstitution

BNP Paribas is the European Union’s leading bank, and key player ininternational banking. It operates in 63 countries and has nearly 183.000employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700employees, distributed across the Group’s 10 business entities established inthe country. Its presence also extends to 11 excellence centres providingvalue-added services to various countries where the BNP Paribas Group alsooperates.

· International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provideequal employment opportunity to all job seekers. We are actively committed toensuring that no individual is discriminated against on the grounds of age,disability, gender reassignment, marriage or civil partnership status,pregnancy and maternity/paternity, race, religion or belief, sex or sexualorientation. Equity and diversity are at the core of our recruitment policybecause we believe that they foster creativity and efficiency, which in turnincrease performance and productivity. We strive to reflect the society we livein, while keeping with the image of our clients.

· Commitment towardswork/life balance

At BNP Paribas we care about our employees wellbeing and promote aculture of good integration between work and rest. We believe our employeeshave rich personal lives outside of work, being fundamental to be disconnectedfrom work to recharge both physically and mentally. Only through this balancewe may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

 

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation willbe requested to support your hiring process.

Queres fazer parte da mudança?

Então, estás no lugar certo. A nossa ambição é construir um futuro sustentável para os nossos clientes e as nossas equipas… Mas não o podemos fazer sem ti!

Ao integrares o BNP Paribas Personal Finance, participa na nossa grande transformação para construirmos um mundo mais sustentável: estamos empenhados em promover o acesso a um consumo mais responsável e sustentável para apoiar os nossos clientes e parceiros.

Para o conseguir, implementamos ações concretas, não só na forma como desenvolvemos a nossa atividade e melhoramos o nosso crescimento sustentável, com a ambição de reduzir a nossa pegada ambiental, mas também na forma como apoiamos aqueles que mais precisam.

OPERATIONAL PERMANENT CONTROL EXPERT (M/F)

#Control#Risk#Defense#OPC

Na prática, o teu dia-a-dia

O OPC Expert tem como missão garantir a eficácia dos dispositivos de controlo do risco operacional e do sistema de controlo interno, realizando controlos, analisando e aplicando localmente os processos definidos pelo Grupo e atuando de maneira objetiva, através da identificação, avaliação, acompanhamento e controlo da atividade, numa primeira linha de defesa de PF Portugal. 

Como OPC transversal, exerce a atividade para todo o Banco, exceto no caso das Direções IT, Financeira, Recursos Humanos e Jurídico. 

Terás como principais responsabilidades:

• Assegura o cumprimento e revisão do plano anual de controlos da respetiva atividade, recolhendo amostras com o intuito de verificar o cumprimento e respeito pelos procedimentos e regras instituídas.
•  Recolhe, disponibiliza amostras, executa controlos, analisa os dados e elabora relatórios das atividades realizadas no âmbito da securização e mitigação do risco operacional, propondo ações de melhoria sempre que necessário, com vista a corrigir desvios e aumentar a eficiência operacional. Assegura o acompanhamento da implementação dos planos de ação.
•  Realiza, sempre que necessário, re-performance de controlos de forma a assegurar uma correta interpretação dos controlos e procedimentos pelas áreas (índice de conformidade). 
•  Apoia / prepara respostas aos relatórios controlos segundo nível (Compliance e ORM), em conjunto com as áreas. 
• Identifica, reporta e acompanha a declaração de incidentes operacionais, assim como assegura a implementação de medidas corretivas definidas para mitigar os riscos, de acordo com os prazos previstos pelo Grupo. Participa nas investigações e quantificações dos incidentes operacionais. 
• Organiza e participa nas reuniões de comité com os Responsáveis de Departamento, para apresentar, analisar e tomar decisões conjuntas sobre os resultados das ações de controlo interno.
• Acompanha a implementação e fecho das recomendações emitidas pelas entidades responsáveis pelas ações de Auditoria, Inspeção Geral e 2º linha de defesa, garantindo o seu cumprimento dentro dos prazos estipulados
• Em conjunto com os responsáveis, identifica e avalia a aplicabilidade dos riscos que constam na Taxonomia, e obtêm a justificação da quantificação dos riscos eventuais sempre que se justifique
• Prepara a informação a passar ao Management e Top Management dos riscos existentes, controlos e procedimentos que mitigam o risco e os que faltam, e quais os planos de ação que estão ou serão aplicados. Obtêm a validação por parte do Top Management ou elemento do Comex dependendo da sua área/métier.
• Contribui para a organização de comités de risco operacional e controlo permanente (TAC-NAC, Comité Controlo Interno, Comité Controlo Interno Território, entre outros).
• É o interlocutor privilegiado para os assuntos de risco operacional e controlo permanente junto do Departamento ORM e correspondentes do Central das respetivas Funções.
• Contribui para ações de sensibilização em colaboração com os Quality Managers, sobre as temáticas de Risco Operacional e Controlo Permanente.
• Contribui junto dos beneficiários / owners das entidades externas, na definição de ações no âmbito do Risco Operacional e Controlo Permanente. 

O BNP Paribas Personal Finance caracteriza-se por proporcionar igualdade de oportunidades a todos os candidatos a emprego e, enquanto empresa socialmente responsável, incorpora nos seus valores e práticas os princípios da Diversidade e Inclusão.

Para alcançarmos todos os nossos objetivos, pretendemos atrair, desenvolver e reter diferentes perfis, assumindo a diversidade como um fator potenciador e diferenciador de inovação, fundamental na nossa organização.

O que nos orgulha enquanto empregadores de referência

Certificação Top Employer Portugal e Top Employer Europa, pelo oitavo ano consecutivo.

93% dos nossos colaboradores identifica o BNP Paribas como uma empresa com “uma gestão inclusiva que apoia todo o tipo de diferenças (idade, origens, orientação sexual, …)”.

94% dos colaboradores identifica-se e beneficia da política de “Smart Working”, sentindo-se confortável num ambiente de trabalho híbrido, e com as ferramentas digitais e espaços de trabalho disponibilizados.

72% dos nossos clientes são promotores da nossa marca

Join us at BNP Paribas Cardif, the Insurer for a Changing World.  

At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.

At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!

Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.

Ready to kick off your next professional chapter with us?
 

Become our new Compliance Controller – All genders based in Porto or Lisbon 

BE PART OF OUR DYNAMIC TEAM

The Risk Management team ensures a 360º degree approach to managing the risks affecting Cardif Support, in line with the Group/Corporate framework and policies.

Our Team works every day to identify, assess, monitor and mitigate risks. To achieve it, our risk management framework ensures a level of expertise aligned with the different types of risk. 

The Risk Management Team is profoundly committed to the strengthening of a risk culture, essential to managing risk and building resilience. The deployment of awareness, communication, exercise and training initiatives touching all levels of the organization contribute to leverage the exposure of Cardif Support to the evolving and compounding risk landscape. Furthermore, we provide an active risk opinion to other functions within Cardif Support , enabling decision-making and processes to be risk informed.

YOUR FUTURE MISSION IN RISK MANAGEMENT TEAM:

The Compliance Controller assists the implementation, maintenance and improvement of the 1LoD compliance framework. She/he is in charge for the following responsibilities.

Transversal activities

• Contribute and support the development of an advanced risk culture
• Ensure the integration of compliance policies and frameworks into CS Transversal activities and CS local staff dealing with operations.
• Ensure the development and implementation of an adequate training and awareness plan for the relevant staff.

Specific Compliance Controller

• Support the implementation of the 1L0D Compliance framework.
• Identify and mitigate compliance risks.
• Execute the mandatory compliance control plans.
• Perform the monitoring of the control results and follow-up any required action plan, including continuous improvement actions according to the outcome of the risk assessment, regulations, or other risk events (historical Incidents, control results, external events, compliance 2L0D assessments and audits).
• Alert and escalate to the relevant level of management any compliance risk incident and/or any recurring weakness.
• Provide Management support and governance by contribution to any committee on Operational risks and Permanent Control committees.
• Develop and disseminate compliance trainings targeting CS local activities.
• Facilitate knowledge sharing and best practices to foster a culture of compliance across all departments.

READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:

• Bachelor ‘s degree in Law, Economics, Mathematics.
• Experience preferable in Compliance, Controls, Operations, and/or Audit.
• Fluency in English – Portuguese is appreciated, French is a plus.
• Between 3 and 5 years of experience.
• Very good analytical and organization skills, attention to detail.
• Respect the procedures, methodologies and directives.
• High sense of confidentiality.
• Very good written and oral communication skills.
• Good listening and questioning ability, good learning skills.
• Ability to plan work ahead and to prioritize workload.
• Ability and willing to work in a multi-cultural environment.
• Curious and willing to work on different tasks.
• High adaptability & flexibility. 

WHAT’S IN IT FOR YOU?

In addition to our attractive salary, here’s a glimpse of what you can expect from us:

• Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
• Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
• Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
• Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
• Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
• Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.

   

DIVERSITY AND INCLUSION ARE IMPORTANT TO US!

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

CAN WE COUNT ON YOU?

If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!

Note: Only complete applications with all the required documentation will be considered.

About the job

Your Main Activities Are

Profile and Skills to Success

BNP PARIBAS GROUP BNP Paribas Group is the leading bank in the European Union and one of the most important at an international level. We have around 185,000 employees in 65 countries. CARDIF BNP Paribas Cardif is a global insurance company with a presence in more than 30 countries, 50 years of history, and a central position within BNP Paribas Group’s business. Today, we lead the payment protection insurance market and provide protection to over 100 million customers worldwide. At Cardif Iberia, we have around 200 employees spread across our offices in Madrid and Lisbon, who work together every day to provide our partners and customers with the best insurance solutions.

Due to the combination of our experience and perspective in the insurance world, we have become a source of innovation, establishing a unique partnership model. Through this model, we seek to collaborate with companies across a wide variety of sectors (banking, consumer finance, automotive manufacturers, telecoms, etc.), with whom we co-create protection solutions tailored to both their needs and those of their customers.

In a rapidly changing world (consumer habits, demographic trends, digitalization, etc.), where new uses and expectations constantly emerge, we position ourselves within a model of continuous transformation that allows us to support our clients with products suited to their real needs, at the moment they require them, always guaranteed by the peace of mind provided by the experience of a solid group and company like BNP Paribas Group and BNP Paribas Cardif.

Our mission as a company? Make insurance more accessible.

BENEFITS

• You will be part of BNP Paribas, a leading financial Group across Europe and an international key player made up of 190,000 employees, 145,000 of whom work in Europe.

• We work under a hybrid work model we call Smart Working. This allows you to work 50% from home and 50% as a team in the office. In addition, we will help you equip your workstation at home with the necessary work material.

• Our schedule is flexible throughout the year. In addition, in summer you can enjoy two months of intensive working hours, and on your birthday you have a vacation!

• As a reward for work and annual performance we offer a variable linked to objectives.

• We offer allowance for per diems and teleworking.

• Know all the flexible remuneration facilities we offer such as transport card, childcare vouchers, health insurance with Adeslas, training…

• We contract for all our employees a life insurance and pension plan.

• You will not stop training. We have the most advanced training tools so that you can recycle your knowledge as and when you want. And all our employees have English classes.

• Come to the office however you want: car, subway, bus, motorcycle, bicycle… We also have shuttles from two different points of the capital.

• We like to take care of our employees, we have a doctor in our facilities every day of the week. In addition, in the building you will find a service of conciliation that will help you to solve the day-to-day management.

• We are very committed to society. That’s why we provide all employees with volunteering activities within your working day.

• And if you’re still not sure… we don’t say so, Top Employer says so. We are one of the best companies to work for!

Diversity and inclusion commitment

BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Department overview

 BNP Paribas’ RISK department is in charge of supporting the definition of the risk appetite and risk decision-making process of the Group.

 RISK Global Services teams is part of RISK, and aims to transversally develop optimized resources, platforms and common services that are adding value for all of RISK. Their activities cover transversally market, counterparty, credit and liquidity related topics. They assume their responsibilities in full cooperation with either RISK Business Domains or Global Practice teams, or else with subsidiaries or branches of the corresponding RISK teams. 

 RISK Systems is part of RISK Global Services, and at Group level is responsible for risk capital markets IT systems. It combines development, business analysis (BA) and process reengineering skills as well as coordination support for innovation. Through its experience and polyvalent profiles (IT/Functional), RISK Systems is designing Citizen Development and Reporting frameworks to support the industrialization of business processes and analysis. 

 With over 250 members across 10 countries, RISK Systems works in a fully Scaled Agile setup and you will be part of a squad following SAFE agile practices, working closely with other locations, in a multicultural environment.

 Innovation is also key to RISK Systems and you will have the opportunity to collaborate in cross-team innovation projects and propose initiatives aligned with our top innovation priorities: Artificial Intelligence, Development Languages, Process Efficiency & Automation and Knowledge Sharing.

 Your Main activities are

 * Design, build, and maintain efficient, reusable and reliable Python code 
 * Rapidly prototyping solutions to quickly prove/disprove new concepts
 * Identify bottlenecks and bugs, and devise solutions to these problems
 * Ensure the best possible performance, quality, and responsiveness of the applications
 * Incrementally deliver applications to meet dynamic customer requirements
 * Resolve incidents in a production environment
 * Collaborate with different stakeholders in the solution of problems and blockages

 Profile and Skills to Success

 Minimum Qualification Requirements:

 * Academic degree in Computer Science, Engineering, Physics, Finance, Statistics, Mathematics or related field
 * Proven experience with Python programming

 Valued Technical and Functional Skills:

 * Solid understanding of object-oriented programming and functional programming paradigms 
 * Proficient in Python, with a good knowledge of its ecosystem and architectural patterns
 * Experience with SQL and any industry standard relational database
 * Experience with unit, integration and end to end testing
 * Understanding fundamental design principles behind a scalable application
 * Familiar with Agile/SAFE practices is a plus.

#LI-Hybrid

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Chargé(e) de Gestion de contrat – AEP – M/F/X – Lisbonne – CDI – Hybride

Rejoignez BNP Paribas Cardif, l’Assureur pour un Monde qui change.

Chez BNP Paribas Cardif, nous ne sommes pas seulement un fournisseur d’assurances ; nous sommes des pionniers qui façonnent l’avenir de l’industrie. En tant que leader mondial sur le marché de l’assurance, avec une présence significative dans l’assurance d’épargne et de la protection dans plus de 30 pays à travers le monde, nous nous engageons dans l’innovation et l’excellence.

Au sein de notre Centre de Services Européen – Cardif Support, basé à Porto et Lisbonne, au Portugal, nous formons un centre dynamique de plus de 600 professionnels multiculturels parlant 11 langues.

Notre objectif ? Offrir un service d’excellance, de fiabilité et d’efficacité à nos clients, internes et externes, en proposant des processus et services diversifiés alignés sur les meilleures pratiques de l’industrie de l’assurance.

Prêt(e) à démarrer un nouveau chapitre professionnel avec nous ?

Devenez notre nouvel Chargé de Gestion de contrats (M/F/X) basé à Lisbonne

 

Rejoignez notre équipe dynamique Assurance Epargne Pension !

Nous sommes en charge de la gestion de contrats d’Assurance Vie et Retraite, de nos partenaires de BNP Paribas Cardif, et nous travaillons au sein de la BU «AEP» (Assurance Épargne Pension). Notre objectif est d’assurer une gestion opérationnelle optimale, dans l’application et le respect des procédures et des règles en place, notamment en appliquant un contrôle de premier niveau, en visant toujours la satisfaction de nos partenaires et de nos clients dans un esprit d’amélioration continue.

VOTRE FUTURE MISSION AU SEIN DE L’ÉQUIPE DE GESTION D’ACTIFS

• Contribuer à l’analyse, au traitement et au contrôle des actes de souscription et opérations d’après-vente (Assurance vie et contrats Retraite)
• Garantir l’application des règles établies en matière de qualité, de contrôle, de sécurité des opérations ainsi que de gestion des risques telles que défini dans les procédures de travail.
• Assurer un service d’excellence, en agissant de manière intègre et professionnelle dans chacune des interactions impliquant l’ensemble des acteurs de la chaîne.
• Contribuer aux projets et actions visant à favoriser la coopération assurer l’amélioration continue des niveaux de service

PRÊT(E) À FAIRE LA DIFFÉRENCE ? VOICI CE QUE NOUS RECHERCHONS :

• Un niveau de Français courant/natif 
• Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
• Capacité à collaborer / travail d’équipe
• Capacité d’organisation et d’adaptation
• Capacité d’analyse
• Capacité à communiquer (à l’oral et à l’écrit)
• Être orienté client

Pourquoi nous rejoindre ?

En plus d’un salaire attractif, voici un aperçu de tout ce que vous pouvez attendre de nous :

• Bénéfices Généreux: Profitez d’allocations pour les repas, le transport dans le cadre de notre package complet d’avantages. (tirei les enfants)
• Couverture Complète: Soyez rassuré avec notre excellent package d’assurance (santé, vie et voyage), applicable à votre conjoint et enfant(s)
• Flexibilité Redéfinie: Adoptez notre modèle de travail hybride pour un équilibre parfait entre engagement et flexibilité personnelle.
• Croissance Professionnelle Infinie: Nourrissez vos aspirations professionnelles avec des opportunités de développement continu à l’échelle locale et mondiale.
• Environnement de Travail Dynamique: Plongez dans nos installations modernes, incluant des salles zen, des cours de langue gratuits et divers événements d’entreprise.
• Culture de Bien-être: Faites partie d’un environnement multiculturel qui priorise le bien-être des employés et la croissance professionnelle.

LA DIVERSITÉ ET L’INCLUSION SONT IMPORTANTES POUR NOUS !

BNP Paribas Cardif est un employeur garantissant l’égalité des chances et fier de fournir des opportunités d’emploi égales à tous les candidats. Nous nous engageons activement à garantir qu’aucun individu ne soit discriminé en raison de son âge, de son handicap, de sa réassignation de genre, de son statut matrimonial ou de partenariat civil, de sa grossesse et maternité/paternité, de sa race, de sa religion ou de ses croyances, de son sexe ou de son orientation sexuelle. L’équité et la diversité sont au cœur de notre politique de recrutement, car nous croyons qu’elles favorisent la créativité et l’efficacité, qui à leur tour augmentent les performances et la productivité. Nous nous efforçons de refléter la société dans laquelle nous vivons, tout en restant fidèles à l’image de nos clients.

AVEZ-VOUS CE QU’IL FAUT?
Si vous êtes prêt à façonner l’avenir de l’assurance et que votre profil correspond à notre vision, envoyez-nous votre candidature avec CV, lettre de motivation et certificat d’études. Nous avons hâte de vous accueillir dans notre équipe !
Note : Seules les candidatures complètes avec tous les documents requis seront prises en considération.