Project Manager Officer – Lean Coach

About the job

• Within the 2S IT Production, in Next Gen Production transformation team, the Project Management Officer – Lean Coach will be integrated into a multidisciplinary transformation team, working in project mode, on the Service Reliability Engineering (SRE) Transformation Stream
• The Project Management Officer – Lean Coach will contribute to the implementation of 2S IT Production’s worldwide SRE model and will spread SRE expertise across locations: Paris, Chennai, Lisbon. In pair with a Lead SRE, they will support managers in the recruitment of SREs, the curation and animation of training courses, the personalized coaching of SREs and managers (Subdomain Managers, Local Management) on the field, the passing on of practices and the evaluation of their application

Your Main Activities Are

• Participate to the selection of SREs in the organization: work on candidates SRE identification with management, administer skills evaluation tests, give feedback to managers
• Train SREs and their managers on SRE practices. Assess skill acquisition
• Once the SREs are integrated in a promotion, the SRE Transformation Coach, in pair with a lead SRE, will be assigned to the coaching and support of one to several SREs (and their managers) in the promotion: 
  1. transmit an SRE mindset based on Agile and SRE approaches
  2. be on the field on a daily basis with the SRE (1 to 1 meetings) to identify areas for improvement on the IT production of the application
  3. support the SRE and management on the implementation of solutions so that the SRE increases its skills, evaluate the increase of the practice’s maturity
  4. prepare demos and feedbacks to senior management on the achievements
• Co-construct the transformation strategy and the support plan by participating in workshops, brainstorming with the transformation team and producing training content, communication and frameworks materials
• Communicate with and support all hierarchical levels and different stakeholders who belong to different business lines, like Production, Developers, Business, Users, Security

Profile and Skills to Success

• Master’s degree in Business Management or related
• At least 3 years of experience as Consultant / Agile Coach / Scrum Master or similar
• At least 5 years of experience in Information Technology or similar  
• Advanced level of English, both written and oral
• Active listening
• Ability to collaborate / teamwork
• Ability to develop others & improve their skills
• Ability to develop and leverage networks
• Ability to inspire others & generate people’s commitment 
• Ability to share / pass on knowledge
• Ability to understand, explain and support change
• Analytical ability
• Communication skills, both written and oral
• Creativity and innovation / problem solving
• Organisational skills

#LI-Hybrid 

Why joining BNP Paribas? 

· Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

· Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
• Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
• Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.