About the job
- We are looking for an officer of the Anti-Money Laundering (AML) Level 1 team
- This broad functional position corresponds to a highly polyvalent profile combining rigour of analysis and the ability to communicate and mobilise multiple stakeholders. On the other hand, this constantly evolving position must deal with new subjects almost daily and therefore requires a profile with a strong capacity to adapt to change
Your Main Activities Are
- Transactional monitoring NORKOM tool – Perform daily the transactional hits analysis, through the tool NORKOM, manage request & exchange with Font Office and Compliance if requested in due time
- Organise your business as usual (BAU) to optimise working process and manage the workload, escalate issues, if necessary, to ensure short processing time
- Maintain a high level of quality analysis
- Contribute to protect BNP Paribas against reputational, anti-money laundering and fraud risks, and work closely with the Business to understand the clients and with Compliance to ensure it provides all Regulators requirements
Profile and Skills to Success
- Bachelor’s degree or equivalent (>= 3 years)
- MS Office Pack Microsoft Excel: Proficient
- MS Office Pack Microsoft PowerPoint: Proficient
- Risk Monitoring/Risk Knowledge & Awareness: Beginner
- Banking Law/ Tax Law/Legal Knowledge/ Regulatory Banking Organisation/Know Your Client – KYC: Beginner
- Financial Security: Beginner
- Ability to work with Agile Practices: Beginner
- Ability to develop and adapt a process: Beginner
- Ability to manage/facilitate a meeting, seminar, committee, training: Beginner
- Ability to manage a project: Beginner
- Ability to understand, explain and support change: Beginner
- Decision Making: Beginner
- Ability to Deliver/Results Driven: Beginner
- Attention to Detail/Rigour: Beginner
- English: Fluent
#LI-Onsite
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the job
- BNP Paribas Portugal is looking for professionals with relevant experience in Application deployment and support to support HR department in its digital transformation projects, as part of a permanent team in charge of critical HR Systems. If you are interested in IT tools and HR processes, keen on developing technical knowledge in HR dedicated systems, and looking to liaise with all HR Information Systems (IS) key-users within the Group, this job is for you
Your Main Activities Are
- Promote user engagement through training and communication and keep user guides up to date
- Provide end-user functional support in a timely and efficient manner – address incidents and requests
- Test new developments launched by the team
- Manage translations in the tool
- Update information in the tool
- Create tickets to the dedicated teams
- Send communications to key users
Profile and Skills to Success
- Master’s Degree in Economics, Human Resources, Information Technology or similar
- Advanced level of English, both written and oral
- Knowledge in MS Office Excel
- Ability to collaborate / teamwork
- Ability to share / pass on knowledge
- Ability to synthetise / simplify
- Analytical ability
- Ability to adopt and promote an Agile mindset
- Critical thinking
- Organisational skills
About the Team
- The HR Tools team’s mission is to deliver flexible, customer-oriented, high quality and cost-effective HR tools and services to BNP Paribas employees and HR teams. We are part of Group HR and based in Lisbon and Brussels. We work closely together with Group HR in Paris and the HR departments in more than 60 countries
- These Group HR Tools cover the following HR processes: Learning and Development, Recruitment and Mobility, Performance and Career, Global Reporting, GHR referentials
- The department HR Tools is in charge of the deployment and support of Group HR tools as well as Group HR referentials and Global Reporting. For some of these tools/referentials, HR Tools plays the role of Product Owner. HR Tools team is also in charge of animating the users’ communities, via Sounding Boards, SharePoint management and other events
- You will become part of a “squad” dedicated to an HR Tool, with members located in Brussels and in Lisbon, who daily work together in a strong collaboration to reach the same set of goals
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
Join us at BNP Paribas Cardif, the Insurer for a Changing World.
At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
We are currently looking for a Human Resources – Learning and Development Trainee (IEFP) based in Lisbon
BE PART OF OUR DYNAMIC HUMAN RESOURCES DEPARTMENT
Are you a recent graduate looking to start your career in Learning and Development within an international company?
At BNP Paribas Cardif, you’ll have the opportunity to develop your skills in a dynamic and multicultural environment while working alongside experienced professionals.
YOUR FUTURE MISSION IN THE HUMAN RESOURCES TEAM
As an HR Learning and Development Trainee, you will support the HR team in daily activities such as:
- Take knowledge and understand the operation of the Training and Development area;
- To understand and follow the day-to-day tasks associated with the administrative management of the training area to have a transversal contact with the various areas of expertise;
- Understand the concept of planning and organization of training actions, following the entire process from the identification of training needs to its execution, namely: contact with training entities and logistical management of training;
- Take note of the administrative procedures for registering employees, recording attendance and controlling training hours;
- Take knowledge of digital support platforms associated with training management, namely: understand the concept of databases and information update practices;
- To understand the importance of managing personal data associated with the RGPD in the context of training management
READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:
- Bachelor Degree in Human Resource Management, Organizational Psychology , (or related);
- Be fluent in Portuguese (C1/C2), English (B2), French is a plus;
- Be unemployed and registered in IEFP;
- Be between 18 and 35 years old, except in the case of “estágio de inserção”, for which there is no age limit;
- Never have participated in an IEFP internship;
- Not have had any employment relationship, service provision or internship with the host organization or any entities within the same group in the 24 months prior to the application.
Ready to Kick-start your career with BNP Paribas Cardif?
Apply now and join our team!
Join us at BNP Paribas Cardif, the Insurer for a Changing World.
At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
We are currently looking for a Human Resources – Compensation and Benefits Trainee (IEFP) based in Lisbon
BE PART OF OUR DYNAMIC HUMAN RESOURCES DEPARTMENT
Are you a recent graduate looking to start your career in Compensation and Benefits within an international company?
At BNP Paribas Cardif, you’ll have the opportunity to develop your skills in a dynamic and multicultural environment while working alongside experienced professionals.
YOUR FUTURE MISSION IN THE HUMAN RESOURCES TEAM
As an HR Compensation and Benefits Trainee, you will support the HR team in daily activities such as:
- To monitor the handling of employee requests (tickets), understanding the procedures and associated deadlines.
- To understand the different stages of the data preparation process for payroll processing, collaborating in the validation and organization of the information.
- To monitor the operational management of employee benefits, including enrolment, changes and ongoing administration.
- To support the collection, organization and maintenance of information required for the team’s activities.
- To understand the internal procedures, policies and tools used in the Compensation and Benefits area.
- To support the team in carrying out daily activities, while developing knowledge of HR administrative processes.
READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:
- Bachelor Degree in Human Resource Management , Organizational Psychology , Accountant (or related).
- Be fluent in Portuguese (C1/C2), English (B2), French is a plus.
- Be unemployed and registered in IEFP.
- Be between 18 and 35 years old, except in the case of “estágio de inserção”, for which there is no age limit.
- Never have participated in an IEFP internship.
- Not have had any employment relationship, service provision or internship with the host organization or any entities within the same group in the 24 months prior to the application.
Ready to Kick-start your career with BNP Paribas Cardif?
Apply now and join our team!
About the job
- Conducting annual and interim credit reviews while timely producing a factual summary of client’s creditworthiness, compliant with Bank’s guidelines, with a recommendation on internal rating/GRR, the limits, the legal credit terms, and risk strategy vis-à-vis the client
Your Main Activities Are
- Institutional Credit Analysis: Develop an in-depth understanding of the counterparties/groups under own responsibility, while developing market intelligence through all available sources of credit, economic, and financial information; Coordinate with the Coverage and Métiers the credit risk assessment of the counterparties, including any material transaction or risk information provided by the RM Pilot or the Binome; Ensuring that the counterparty data management is conducted well, namely on-boarding, collection of documents, and commensurate limits update
- Credit Proposal: Follow credit risk analysis, timely prepare the CP capturing the recommendations for delegation holders, commensurate with the risk appetite and Coverage commercial strategy, in compliance with Bank’s guidelines; Formalize the credit decision proposal in the internal credit workflow tool; Present the proposals to the delegation holders and/or credit committees for decision; Participate to due diligences in collaboration with Coverage and Métiers; Manage the annual review process, and simple ad-hoc requests on own portfolio
- Risk Monitoring and Reporting: Continuously monitor the portfolio of counterparties under own responsibility, jointly with Credit Risk Control, monitoring excesses, anticipating risks, and detecting any credit issues that may require a specific review; Contribute to periodic and ad-hoc portfolio review and risk reporting for counterparties under scope; Contribute to and attend the Watch List and Doubtful committees for counterparties in own portfolio
Profile and Skills to Success
- Master’s degree in Economics, Finance and Accounting
- Up to 2 years of professional experience
- Knowledge in Risk Management – Risk analysis
- Proficient level of Excel and Word
- Fluency in English
- Analytical Ability
- Good Communication skills – oral & written
- Attention to detail/rigor
- Ability to synthetize/simplify
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the Job
- The Senior Business Analyst will join a team in charge of Shared Reporting Space (SRS) Capital. As far as today it is an ambitious project with the aim of processing risk and counterparty risk data for the group. The team will be then in charge of maintaining the application and giving support to production and managing projects around capital chain (with a lot of upcoming regulatory topics such as Basel4 implementation)
- The Business Analyst will be part of an agile, multidisciplinary team of functional and technical experts as a Business Analyst, shared between France and Portugal
- In this position, there is a chance to work closely with many Information Technology (IT) team interlocutors as well as all the business lines, Group entities and reporting networks. There is also the opportunity to enhance both functional and technical skills as well as project management and agile methodology skills
- The Senior Business Analyst will be a part of the transformation of the Finance and Risk Solutions (FRS) and the Finance & Strategy and RISK functions and gain expertise on vast information systems
Your Main Activities Are
- Understanding business processes and issues
- Be a proposal force to design ambitious or even innovative solutions to allow the most advanced automation of reporting processes
- Translate proposals into Use cases for development teams
- Contribute to the validation of the product with end users, taking care to check their adherence at each stage
- Contribute to transition and change management
- Develop your transversal vision of the products/processes and issues of the trades you accompany to anticipate future needs
- Be an actor in an agile organization by actively contributing to rituals, definition and prioritization of backlogs and continuous team improvement
Profile and Skills to Success
- Bachelor’s degree in Information Technology and Computer Science or another relevant field
- Relevant Professional Experience in Finance, Credit Risk and/or IT
- Proficient knowledge of Microsoft Office Pack, namely, Excel
- Strong knowledge of SQL and MDX languages
- Fluent in English, both spoken and written
- Teamwork and collaboration
- Rigor and attention to detail
- Strong Organisational skills
- Ability to pass on knowledge
- Capable of leading a meeting/training
- Analytical capacity
- Ability to manage relations with other contributors
About the Team
- Finance & Risk Solutions is a team born on 1 January 2020. Our mission is to develop and manage solutions for the RISK and Finance functions of the BNP Paribas Group. With 1,300 employees and partners from the Risk, Finance and IT businesses in Europe, the Americas and Asia, our diversity is our wealth
- Our expertise is recognized beyond the walls of BNP Paribas. But what unites us is our commitment to promoting a spirit of openness to others, agility and intellectual demand, courageous initiatives, and ambition for change
#LI-Hybrid
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities;
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses;
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
About the Role
The Payments Allocation Officer reports to the Head of Payments Allocation. The officer is responsible for allocating incoming payments after carrying out the necessary investigations (paper details, phone calls, e‑mails, etc.) to ensure proper matching and to help reduce client outstanding balances. All actions must take into account the subsidiary’s development axes in terms of products and markets and be carried out in a cross‑functional spirit with the other divisions of the subsidiary. The employee must perform the duties responsibly, respecting the Group’s values and convictions – BNP Paribas Code of Conduct – especially the principles of Diversity and Inclusion.
Key Responsibilities
• Identify the accounts and re‑allocate payments when necessary.
• Manage buyer‑risk by sharing relevant information with other functions (risk, sales, collections, …).
• Escalate client/buyer complaints and assist in their resolution.
• Contribute to departmental productivity by suggesting improvements to tools or processes.
• Adopt a client‑oriented telephone and written communication style at all times.
• Prefer telephone contact with buyers to obtain details needed for payment allocation.
• Conduct the investigations required based on inputs from collections, clients, management, etc.
• Help improve processing times by proposing simplification solutions.
• Prioritise urgent or atypical requests.
• Act in line with Compliance instructions regarding Anti‑Money‑Laundering, Terrorist Financing, tax fraud, internal and external corruption, market integrity, banking and tax laws, as well as international financial sanctions and KYC policies.
• Ensure the company respects the principle of protecting client interests when marketing products and services, by understanding client needs, treating them fairly, and providing clear and accurate information.
• Behave with ethics and integrity, in accordance with the Code of Conduct.
Profile and Skills for Success
• Academic degree (preferred) or high‑school diploma (mandatory).
• Fluency in French (mandatory).
• Minimum of 2 years of professional experience in:
○ Factoring,
○ Middle‑office operations,
○ Transaction processing and data entry
WHO ARE WE ?
BNP PARIBAS CARDIF, the Insurer for a Changing World.
At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
We are currently considering spontaneous applications for talented and motivated insurance accounting professionals for our office in Lisbon!
Due to our ambitious growth and expansion plans in our Finance Business Unit in Porto, for the end of 2026 and beyond, we welcome applications for the following type of profile:
- Professional background about 4-10 years in relevant positions (preferable)
- Fluent in English (C1 level is mandatory)
- Consolidated insurance accounting knowledge
- Previous experience with IFRS norms (ideally IFRS17 and 9)
Bonus points if you are fluent in French!
WHAT DO WE OFFER
Besides our attractive salary, you will benefit:
- Meals allowance
- Transportation allowance
- Child allowance
- Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
- Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees
- Continuous development and career growth opportunities on a local and global level
- And much more…
The work environment is important!
- Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,
- Work in a multicultural environment with multiple nationalities,
- Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.
Our commitments to you
• Diversity and Inclusion commitment
BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
• Commitment towards work/life balance
At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
• Remote Working Conditions
At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.
If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application.
We will be delighted to consider you for this position.
Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.
Join us at BNP Paribas Cardif, the Insurer for a Changing World.
At BNP Paribas Cardif, we’re not just an insurance provider; we’re pioneers shaping the future of the industry. As the global leader in the insurance market, with a significant presence in savings and protection insurance across 30+ countries all over the globe, we’re committed to innovation and excellence.
At our European Service Center – Cardif Support, based in both Porto and Lisbon, Portugal, we’re a vibrant hub of over 600 multicultural professionals speaking more than 11 languages!
Our goal? To deliver the highest level of service, reliability, and efficiency to our clients, both internal and external, by offering diverse processes and services aligned with the insurance industry’s best practices.
Ready to kick off your next professional chapter with us?
Become our new Head of IT Global Strategy and Delivery based in Porto
The Head of IT Global Strategy and Delivery operates in very close alignment with Cardif Head Office and acts as a direct extension of the Cardif Group CIO, combining strategic transformation leadership with strong operational ownership, assuming the following key responsibilities:
- Act as a key architect of Cardif’s global IT sourcing strategy, in close coordination with Cardif Head Office ensuring consistency, scalability and risk control
- Contribute, structure and execute Cardif’s multi‑regional IT shoring and sourcing in alignment with Group Strategy ensuring the adequate IT workforce design and implementation
- Desing, implement and manage sustainable sourcing models to accelerate nearshore and offshore capabilities embedded in Cardif´s operating strategy
- Lead and manage the SCC IT Portugal workforce, ensuring end‑to‑end operational accountability for IT services and deliveries provided to Cardif entities
YOUR FUTURE MISSION
Insurance Expertise & Business Alignment
- Ensure sourcing and IT transformation choices are fully aligned with the specific requirements of Insurance – Savings and Protection businesses
- Maintain a strong understanding of end-to-end insurance value chains, from distribution to policy administration and claims
- Guarantee business continuity, service quality, and regulatory compliance throughout the transformation
Governance, Risk & Resilience
- Ensure all sourcing models comply with BNP Paribas and Cardif governance, security and regulatory frameworks
- Anticipate and manage operational, cyber, and third-party risks inherent to shoring/offshoring models
- Reinforce operational resilience and control mechanisms at regional and global levels
Head Office Integration
- Work in very close alignment with Cardif Head Office, with frequent interactions with Cardif CIO Office sourcing and Strategic ETO transformation teams
- Act as a senior relay of Global Cardif IT strategy within Portugal and across the regions served
- Contribute to Global Cardif decision-making on sourcing, investment prioritization, and IT operating models
Multi-Regional IT Leadership
- Operate with a multi-region mindset, supporting Cardif entities across served regions
- Navigate between local country constraints and global industrialization targets
- Build effective bridges between regional business needs, Group IT functions, and global delivery centers
Leadership & Change Management
- Exercise strong executive leadership over multicultural and multi-location teams
- Drive change with authority, diplomacy and clarity, in complex stakeholder environments
- Secure buy-in from local entities while maintaining momentum on Cardif IT strategic objectives
READY TO MAKE AN IMPACT? HERE’S WHAT WE’RE LOOKING FOR:
- Holder of an advanced degree, ideally a Master or MBA, with proven senior executive management in IT contexts in complex environments and fast-paced companies
- Proven IT executive senior skills with proven experience operating at Group and multi-regional levels
- Proven leadership in large-scale sourcing and offshoring programs
- Strong experience managing multi-regional and multicultural environments
- Deep understanding of Insurance (Savings & Protection) value chains and regulatory constraints
- Exceptional navigation skills to maneuver complex stakeholder ecosystems, balancing business expectations, IT constraints, and Group strategy
- Ability to operate both strategically and hands-on, with a strong delivery mindset
- Credibility to represent Cardif IT at the highest executive levels
- Strong command in French & English is mandatory, other languages are also a strong advantage – Portuguese is highly valued
- Strong leadership skills and the ability to motivate stakeholders in a cross functional environment
- Ability to interact effectively at all levels and relevant stakeholders
- Excellence in organizational management with the ability to coach staff, manage large size scopes and lead multidisciplinary, while setting and achieve strategic objectives, ensuring operational resilience and budget accomplishment
WHAT’S IN IT FOR YOU?
In addition to our attractive salary, here’s a glimpse of what you can expect from us:
- Generous Perks: Enjoy meal, child and monthly flexible benefits allowances as part of our comprehensive benefits package.
- Comprehensive Coverage: Rest easy with our top-notch insurance package (health, life, and travel), applicable to your spouse and descendants.
- Flexibility Redefined: Embrace our hybrid working model for a perfect balance of commitment and personal flexibility.
- Endless and tailored Professional Growth: Fuel your career aspirations with continuous development opportunities on both local and global scales
- Vibrant Work Environment: Immerse yourself in our modern amenities, including zen rooms, free language courses, and diverse company events.
- Culture of Care: Be part of a multicultural environment that prioritizes employee wellbeing and professional growth.
DIVERSITY AND INCLUSION ARE IMPORTANT TO US!
BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
CAN WE COUNT ON YOU?
If you’re ready to shape the future of insurance and your profile aligns with our vision, send us your application with CV, cover letter, and Certificate of Studies. We look forward to welcoming you to our team!
Note: Only complete applications with all the required documentation will be considered.
Dans le cadre des contrats d’affacturage Domestique, Import et/ou Export de BNP Paribas Factor France, le/la gestionnaire Recovery Process France est responsable du recouvrement d’un portefeuille de créances. Il/Elle est rattaché/e à la Team Leader Recovery Process France.Le/La gestionnaire se doit d’exercer ses missions de manière responsable en respect des valeurs et convictions du Groupe BNPP – Code de conduite- et notamment des principes de Diversité et d’inclusion.
Business Mission
Relancer par téléphone, mails ou autres, les acheteurs afin d’obtenir le paiement des factures;- Qualifier et analyser les informations obtenues des acheteurs sur les motifs de non-paiement;- Maîtriser le risque acheteur en partageant l’information avec le donneur d’ordre;- Connaître et appliquer les régles et consignes de vigilance instaurées par la Conformité et/ou le donneur d’ordre tant en terme de Sécurité Financière que de Protection des intérêts clients, Intégrité des Marchés, Ethique Professionnelle ou Lois Bancaires et Fiscales.
Your main activities are
Dans le cadre de son activité, le/la gestionnaire pourra être amené/e à:
· Effectuer les actions de relance par téléphone/mails/autres afin de qualifier les factures;
· Traiter les appels et courriers/mails entrants;
· Mise à jour des fiches interlocuteurs;
· Vérifier l’activité du cédant et analyser le comportement de l’acheteur (typologie) afin d’adapter son discours et prendre les bonnes décisions;
· Détecter les prestations ou facturations non conformes et informer le cédant du litige;
· Transmettre au département juridique du donneur d’ordre, les créances détectées à risque (acheteurs en RJ/LJ ou fausse facture);
· Faire remonter les réclamations acheteurs/cédants et aider à leurs résolutions;
· Participer à la productivité du département en proposant des axes d’amélioration;
· Assurer d’autres missions et/ou tâches administratives définies par le Team Leader dans le cadre du suivi de l’activité;
· Agir conformément aux instructions de la Conformité et/ou des donneurs d’ordre en matière de Lutte Contre le Blanchiment d’argent, de Financement du terrorisme, de Fraude fiscale, de Corruption interne et externe, d’intégrité des Marchés, de Lois Bancaires et Fiscales et appliquer les directives en matière de Sanctions Financières internationales ainsi que de la politique KYC;
· Agir avec éthique et intégrité, conformément au code de conduite et à la protection des intérêts client.
Profile and skills to success
Behavioural Skills
· Etre orienté client
· Capacité d’adaptation
· Etre orienté résultat
· Capacité à collaborer / travail d’équipe
· Capacité d’organisation
· Rigueur
· Capacité à communiquer à l’oral et par écrit
Transversal Skills
· Capacité d’analyse
· Capacité à développer les autres et leurs compétences
· Capacité à animer un atelier, une réunion
Technical Skills
· Recouvrement
· Opération de Middle Office
· Traitement des opérations et saisie des données
Languages
French (mandatory)