Rua Galileu Galilei, 2, 13º, 1500-392, Lisboa
Portugal Corporate banking clients can address their complaints
- To their usual operational contacts and relationship manager, or by filling in this form.
Acknowledgement letter will be sent within 10 working days of receipt and a reply within 2 months.
- Through Electronic complaints book or through the physical complaints book available at: RUA GALILEU GALILEI, N.º 2, G Mezzanine, TORRE OCIDENTE 1500-392 Lisboa
- To Bank of Portugal, via letter or through a specific form available here.
- To Comissao do Mercado de Valores Mobiliarios, for complaints relating to financial instruments under the supervision of the CMVM.
A specific form is available here.