Business Implementation Manager

October 12, 2021
Employment contract
Standard / Permanent
Location
PT-11-Lisbon
Job / Mission
CUSTOMER RELATIONSHIP MANAGEMENT
Reference
2109SSOP8193
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About the job

  • Prepare and complete account opening package for new clients, document the status quo and maintain and follow up the account opening check list

Your Main Activities Are

  • Business Implementation tasks

    • Prepare and complete account opening package for new clients, document the status quo and maintain and follow up the account opening check list

    • Prepare and complete account opening/closing/amendment forms (cash, securities, FX, derivatives) for Midas, Ace TP, ISISET, KONDOR etc. for Funds an d Investors

    • Responsible for maintenance and completeness of all databases regarding all necessary entries for a final set up (i.e. allshares, CIA, Cerise)

    • Active cooperation with client Development team to guarantee a good quality of implementation information

    • Provide new clients with tax document templates for the standard markets

    • Supervise and follow up actively to renew the NVB (Nichtveranlagungsbescheinigung) for existing funds / clients and share the documents concerning tax documentation

    • Creation of documents to set up the Proxy Voting process via BNP provider Broadridge for our customers

    • Prepare and maintain client folders (i.e. file documents, scan of contracts, signature check, complete contracts overview) in line with internal and external requirements

    • Distribution of market updates/client updates and newsflashes (this includes the maintenance of the distribution list)

    • Cooperation with KYC analyst team and RM to complete the required documentation regarding account opening

    • Support and Validation of documents (i.e. SLA, RFI, RFP) in cooperation with RM/Sales and the CSM teams

    • Responsibility for first check and control regarding Give-Up Agreements within EGUS System or if necessary validation and control (signature) of GUA in paper form. Support and respond to clients questions

  • Depotbank Confirmation

    • Prepare and complete Depotbankbestätigungen on request

    • Prepare and complete year end statements for clients auditors upon request (KAG + Investors)

    • Prepare and complete year end statements for investors (Jahresenddepotauszüge) and follow-up of ‘Positive Anerkennung’

    • Support and creation of statistics required by Compliance

  • Correspondence

    • Check of allshares in regards of the completeness of 3PD

    • Preparation, filing and archiving scanned documents through the banks provider K+S

    • Provide and dispatch of Auslagerungsbestätigung / Sperrkontenbestätigungen

    • Contracts check (e.g. on signatures) and to give them rotating and supervise their return

    • Creation of customer letters

    • Mailing of agreements in accordance with internal requirements

    • Documentation of the mailing status, monitoring and if necessary complaint during missing return

    • Monitoring and if necessary complaint of returns of the original documents/- agreements in accordance with OpsRisk requirements

    • Fill out checklists and supply the data to OpsRisk

    • Filing of documents, contracts and different forms (e.g. MIDAS)

    • Administration – lists of employees regarding BCP in co-operation with the team leader

    • Input of CIA data in accordance to the requirement (e.g. email addresses)

    • Providing and care of a BP2S Contact sheet for our customers

    • Sort of incoming mail and providing to the team members at their disposal

    • Check of incoming lists of authorized signatures, scanning and filing them for a daily workflow

    • Signed fund profiles scanning and make it available to the specialized division

    • Monitoring of mandatory contracts (e.g. AAB, BAB, Anlagerichtlinien…) on punctual entrance of the original

    • Monitoring of documents and complain at the customer if the document is missing until an agreed time

  • General team tasks

    • Communication with internal departments for guaranteeing a complete documentation

    • Communication with the customer in the context of the own responsibility

    • Create, modify and maintain procedures related to all team process and task responsibilities as of the banks requirement

    • Provide concept presentations of models to improve internal operational processes

    • Direct contribution to BNP Paribas operational permanent control framework

    • To comply with regulatory requirements and internal guidelines

    • To be diligent in closing open recommendations issued during IG audits o To proceed to the reporting of all incidents according to the procedure

    • Prepare documents for internal and external audits and be the primary contact for the auditors regarding the teams responsibilities

    • Follow up of Audit and Inspection General recommendations concerning the team responsibilities

    • Be the primary contact for questions of Risk Management & Control concerning the team responsibilities

    • Archiving of business documents in accordance with the legal requirements and rules of the bank

Profile and Skills to Success

  • Good level of English

  • German would be a nice to have

  • Detail-oriented and good organizational skills

  • Team spirit

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 72 countries, with around 200 000 Employees – including more than 150 000 in Europe.

 · Our presence in Portugal

 Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.