Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid

April 1, 2024

Application Support Engineer – M/F – Lisbon – Open Ended Contract – Hybrid


  • Standard / Permanent
  • PT-11-Lisbon
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BNP PARIBAS CARDIF, the Insurer for a Changing World

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world.

European Service Center – Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal.

We are currently looking for an Application Support Engineer M/F) based in Lisbon


Is procurement you domain of expertise? Have you worked as an application support engineer? And in procurement domains? Join our team and help us to provide ITC Application Management services.


  • If you enjoy an experience of service delivery excellence as a procurement application engineer, join us!
  • As a part of our team, you will join one of the best companies to work in Portugal.
  • If procurement domains software thrills you, come and helps to excel our business!


  • Good English (B2) and French (B2) level
  • University graduation on IT related field
  • At least 3+ years of experience in a similar position
  • Purchasing and management experience
  • Experience in Application production run support, acting as Technical Leader
  • Accounting scope knowledge would be a plus
  • Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at  all level namely: Meeting management, publicity present, explain and learn business matters. Produce and follow up meeting’s outcomes and inputs (meeting minutes, requests, business analysis, etc….)
  • Incident management
  • Knowledge of Purchasing Software, e.g. Ivalua
  • Tools: Service Now, Jira Lanta, Oracle with PL SQL knowledge (advanced level)
  • Power BI knowledge will be a plus


Besides our attractive salary, you will benefit :

·       Meals allowance

·       Transportation allowance

·       Child allowance

·       Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance

·     Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees

·       Continuous development and career growth opportunities on a local and global level

·       And much more…

The work environment is important!

  • Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,
  • Work in a multicultural environment with multiple nationalities,
  • Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

Diversity and Inclusion commitment

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application.

We will be delighted to consider you for this position.

Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

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