BNP Paribas Corporate & Institutional Banking - BNP Paribas Portugal
BNP Paribas in Portugal Contact Us

BNP Paribas Corporate & Institutional Banking

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Torre Ocidente
Rua Galileu Galilei, 2, 13º, 1500-392, Lisboa

Complaints

Portugal Corporate banking clients can address their complaints

- To their usual operational contacts and relationship manager, or by email to reclamacoes.corporate.portugal@bnpparibas.com

Acknowledgement letter will be sent within 10 working days of receipt and a reply within 2 months.

- Through Electronic complaints book or through the physical complaints book available at: RUA GALILEU GALILEI, N.º 2, G Mezzanine, TORRE OCIDENTE 1500-392 Lisboa

- To Bank of Portugal, via letter or through a specific form available here.

- To Comissao do Mercado de Valores Mobiliarios, for complaints relating to financial instruments under the supervision of the CMVM.

A specific form is available here.

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